23 of 23 Remote IT Support Engineer Jobs in the UK

IT Support Technician/Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following … roles, we’d also like to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from … days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician/Second Line IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an IT Support Technician More ❯

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Louth , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within the wider MSP team. What youll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What were looking for … in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project More ❯

1st Line IT Support Engineer An excellent opportunity for a proactive and customer-focused 1st Line IT Support Engineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Service … Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Faringdon/Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week … Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 1st Line IT Support Engineer to provide first-class technical support and customer service within a fast-paced managed services environment. As a 1st Line IT Support Engineer you will troubleshoot a variety of hardware More ❯

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked … in the following roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime … must live within an easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to More ❯

Do you have experience in being a first point of contact for IT queries? Are you looking to work as part of a supportive team with further training opportunities? Previous applicants need not apply. Role: IT Support Engineer 1st Line Location: Eyre Court, Lincoln Salary: £23,000 to £25,000 Hours of work: 37.5 hours per … week Monday - Friday 08:30 -17:00 - Hybrid Working We have an excellent opportunity for an IT Support Engineer to join our Lincoln Head Office Team. For this role, the IT Support Engineer will be required to provide first line support for all IT calls; ensuring that positive customer experience and customer … satisfaction are considered in all interactions. As a first line IT Support Engineer you will resolve most calls directly and support the resolution of more complex issues by effective escalation to second line support. This role will also be responsible for conducting a range of regular ongoing tasks, including first line function to support the More ❯

their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, ApplicationsSheffield (S8)/… EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client’s business the best it can be.Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more in More ❯

their estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8 … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … Better. First in vending, then in office coffee, and increasingly in micro markets. We make the best management systems anywhere, to help make our client s business the best it can be. Now, over a decade later, our company has grown, through the success of our clients. As our client base increases, we are able to invest ever more More ❯

Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a Technical … Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; * Handle software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and … installation * Troubleshoots IT related issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT More ❯

3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their … Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point as well as contributing to technical project delivery. You'll work closely with internal teams, school stakeholders … licence and access to a vehicle Desirable Skills: Exposure to project management methodologies Commercial awareness and ability to align technical solutions with business needs Key Responsibilities: Lead and deliver IT infrastructure projects across educational settings Provide remote and onsite support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope More ❯

3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their … Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point as well as contributing to technical project delivery. You'll work closely with internal teams, school stakeholders … licence and access to a vehicle Desirable Skills: Exposure to project management methodologies Commercial awareness and ability to align technical solutions with business needs Key Responsibilities: Lead and deliver IT infrastructure projects across educational settings Provide remote and onsite support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope More ❯

IT Support Engineer – £45,000 Consulting Business | London (Hybrid) A well-established consulting firm is seeking a proactive IT Support Engineer to join its growing internal technology team. This is a great opportunity for someone who enjoys variety, problem-solving, and working closely with users across a professional services environment. The Role You’ll … be responsible for delivering high-quality IT support and ensuring the smooth running of day-to-day technology operations. Key responsibilities include: Providing 1st–2nd line support across hardware, software, and networks Troubleshooting incidents and escalating complex issues when required Managing user onboarding/offboarding, permissions, and system access Supporting Microsoft 365, Azure AD, and core business … applications Maintaining IT documentation, asset registers, and best-practice processes Contributing to ongoing infrastructure, security, and improvement projects About You 2–4 years’ experience in an IT support or service desk role Solid knowledge of Microsoft 365, Windows environments, and networking fundamentals Strong troubleshooting skills and a customer-first approach Confident communicator, able to support users More ❯

Overview We are seeking a skilled IT Support Engineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to … work independently and as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage … and document these requests using our Fresh Service ITSM tool. Communicate effectively with users to understand their needs and provide optimal solutions. Troubleshoot and resolve IT issues promptly, minimizing disruption to business operations. Deliver a highly available and well-managed IT service, ensuring compliance with service level agreements (SLAs) and reporting requirements. Communication & End User Management Communicate effectively More ❯

1st Line IT Support Engineer Salary: £26,000 - £30,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT Support Engineer to be … the go to person for everyday IT issues across our organisation. This is a customer facing role where your ability to troubleshoot, communicate clearly, and resolve problems efficiently will directly impact user satisfaction and operational success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents … resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets More ❯

IT Support Engineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £40,000 Service Desk Analyst A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st … and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating … diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential More ❯

IT Support Engineer - Manufacturing Location : Rotherham Parkgate Hours : 35 hours/week - Monday to Friday 9:00-5:00 with 1-hour unpaid lunch Salary : 37,000 - 40,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer specialising … machinery we deliver products in high quantities yet maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in … an office based at their Rotherham Parkgate premises What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Windows servers - infrastrucure and admin (new users etc.) Configure and build Windows desktop, laptops. Installation and maintenance of printers, scanners, WIFI etc. Maintain I.T. records and More ❯

IT Support Engineer - Manufacturing Location : Rotherham Parkgate Hours : 35 hours/week - Monday to Friday 9:00-5:00 with 1-hour unpaid lunch Salary : £37,000 - £40,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer specialising … machinery we deliver products in high quantities yet maintaining a consistent and high-quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in … an office based at their Rotherham Parkgate premises What we are looking for Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers. Windows servers - infrastrucure and admin (new users etc.) Configure and build Windows desktop, laptops. Installation and maintenance of printers, scanners, WIFI etc. Maintain I.T. records and More ❯

Location: Birkenhead, Wirral (with occasional North West sites visits) Salary : £28-32k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A family-owned outsourced IT provider with over 20 years of stability, trust, and long-standing customer relationships. Their clients rely on them as an … extension of their business — not just a support line. They keep their teams running, productive, and secure every single day. Most of their customers are local, many of whom we've supported for over a decade, and they see us as part of their organisation. They treat them the same way. The team is friendly, and highly experienced. They … occasional on-site visits. You’ll work alongside our experienced network engineers, helping to keep our customers’ systems running smoothly and securely: Daily Responsibilities · Provide 1st and 2nd line IT support via phone, remote access, and occasional site visits · Use RMM tools to monitor systems and carry out proactive maintenance · Troubleshoot hardware, software, and network issues · Deploy and More ❯

2nd/3rd Line IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years’ experience in IT infrastructure, ideally … within an MSP environment. The Role You’ll deliver advanced 2nd/3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure and manage Windows Server, AD, DNS, DHCP, GPOs Support Hyper-V/VMware environments Manage backups & DR using Veeam Support networking: DNS, DHCP, VLANs, routing, VPN Assist with cloud technologies (M365, Intune, Google Apps, AWS S3) Work on infrastructure and migration projects Maintain documentation and deliver excellent customer service Technical Requirements Strong Windows Server & AD experience Hyper-V/VMware exposure Veeam Backup & Replication knowledge Solid networking More ❯

2nd/3rd Line IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd Line Engineer to their team. This is a great next step for someone with around 3+ years’ experience in IT infrastructure, ideally … within an MSP environment. The Role You’ll deliver advanced 2nd/3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure and manage Windows Server, AD, DNS, DHCP, GPOs Support Hyper-V/VMware environments Manage backups & DR using Veeam Support networking: DNS, DHCP, VLANs, routing, VPN Assist with cloud technologies (M365, Intune, Google Apps, AWS S3) Work on infrastructure and migration projects Maintain documentation and deliver excellent customer service Technical Requirements Strong Windows Server & AD experience Hyper-V/VMware exposure Veeam Backup & Replication knowledge Solid networking More ❯

We are seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations. You will provide a high level of technical … support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network … a quality service. Excellent written and verbal communication skills. A team player who can contribute to a collaborative working environment An understanding of ITIL and Cyber Essentials frameworks. Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity. Proficiency in the support and management of Microsoft 365 products, including but More ❯

IT Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Location: Hybrid working Salary: to £35000 Hours: 40hrs per week, which will include a rota. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements of the client. This role involves handling … supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain patching schedules for VMs … standards. Monitor usage & availability via the My clients monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM/Intune/Autopilot/Endpoint Management Support the current MDM stack, including Microsoft Intune, Apple Business Manager, and MaaS360 (legacy). Support device endpoints using Manage Engine Endpoint & Applications Manager. Maintain patching schedules and configuration More ❯

IT Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Location: Hybrid working Salary: to £35000 Hours: 40hrs per week, which will include a rota. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements of the client click apply for full More ❯

with clients to clearly deliver technical information in easy-to-understand, plain English. Become an SME in the Microsoft 365 and Office Suite Provide first-line analysis of all IT issues and ensure that SLAs are met Answering the telephone, responding to emails and updating requests Keep customers informed of the status and progress of tasks and update tickets … customer is satisfied with the resolution by placing a confirmation call Assisting with Windows and MAC hardware installations and configurations Work alongside other engineers to deliver top tier technical support, ensuring all steps and information is logged in our ITSM solution Performing administrative tasks such as user account creation Attend team and customer incident meetings and conference calls Complete … and on time Aid the service by creating and maintaining documentation, such as technical fixes and quick reference guides Training This is a Level 3 Information Communication Technician Apprenticeship (Support Technician Pathway) Classroom sessions are bi-monthly An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence Potential for full-time employment on More ❯