Remote IT Support Engineer Jobs in the UK

1 to 25 of 97 Remote IT Support Engineer Jobs in the UK

Senior IT Support Engineer (Derby)

Derby, England, United Kingdom
Hybrid / WFH Options
TieTalent
Join to apply for the Senior IT Support Engineer (Derby) role at TieTalent 3 days ago Be among the first 25 applicants About the role Senior IT Support Engineer Location: Derby Type: Permanent Salary: £35,000 - £40,000 (DOE) Job Description Provide support for Windows Server, Networks, and IT Infrastructure. Join an … established IT Managed Services company based in Derby. Work from the Derby office 4 days/week with 1 day WFH. Participate in the team 'on-call' shift rota, typically one Saturday per month (paid at time and a half). Support a range of IT infrastructure including Windows Server, Networking, Switches, Routers, Desktops, Storage, Telephony, Applications … O365, SaaS/PaaS/IaaS, Printers, Linux, Cloud (AWS/Azure). Troubleshoot and resolve IT incidents and escalated tickets. Maintain high customer satisfaction and meet SLAs. Support IT projects such as installations, upgrades, and migrations. Mentor and coach a small team of 1st/2nd Line Support Engineers. Must hold a full UK Driving More ❯
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IT Support Engineer

Leeds, England, United Kingdom
Hybrid / WFH Options
Birchwell Associates Ltd
Birchwell Associates is excited to be recruiting on behalf of our client, a leading IT services provider based in Leeds. We are looking for an experienced IT Support Engineer (2nd/3rd Line) to join their team. This is a fantastic opportunity to work in a dynamic and fast-paced environment, supporting a wide range of … IT infrastructure and systems. Key Responsibilities: Provide 2nd and 3rd line technical support to clients and internal teams. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Manage and maintain Windows Server environments , Active Directory, and Office 365. Support network infrastructure , including switches, routers, and firewalls. Work with virtualization technologies such as VMware and Hyper-V . … Assist in IT projects, including migrations, system upgrades, and implementations. Provide proactive monitoring and maintenance to prevent technical issues. Document solutions and processes, ensuring accurate and up-to-date records. Essential Skills & Experience: Proven experience in a 2nd/3rd line IT support role . Strong knowledge of Windows Server, Active Directory, and Group Policy . Experience More ❯
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Senior IT Support Engineer - Sport Travel

Manchester, United Kingdom
Hybrid / WFH Options
Destination Sport
Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports … need in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security … Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IT Support Engineer - Sport Travel

London, United Kingdom
Hybrid / WFH Options
Destination Sport
Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports … need in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security … Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

First Line Support Engineer / IT Service Desk Technician

London, England, United Kingdom
Hybrid / WFH Options
AWD online
First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London. … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows … and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer More ❯
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3rd Line IT support Engineer

Liverpool, United Kingdom
Hybrid / WFH Options
Charterhouse Group
assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building, maintaining, and monitoring … workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial but a passion for IT and a drive … and flexible work scope which gives the right candidate an excellent opportunity to expand their knowledge and work on new and exciting systems. This is very much a "make it your own" role where the work is limited by your own abilities and drive. We have a very open culture where collaboration, inclusion, and close working within the team More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Investigo
IT Support Engineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled IT Support Engineer to join a growing team. In this dynamic, home-based role … you'll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving … takes pride in excellent service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Birmingham, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Investigo
IT Support Engineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled IT Support Engineer to join a growing team. In this dynamic, home-based role … you'll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving … takes pride in excellent service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain More ❯
Employment Type: Permanent
Salary: £35000/annum
Posted:

Senior IT Support Engineer

WS1, Walsall, West Midlands (County), United Kingdom
Hybrid / WFH Options
Next Move Recruitment Ltd
Senior IT Support Engineer, 3rd Line Location: Remote/Walsall, West Midlands Salary: £35,000 - £40,000 + Benefits Our client, a well-established and fast-growing Managed Services Provider (MSP), is looking for an experienced and proactive Senior 3rd Line Engineer to join their expert technical team. This is a fantastic opportunity for a seasoned … of clients and technologies across cloud and on-premise environments. As a key senior figure in the team, you’ll not only handle high-level escalations and complex infrastructure support but also provide guidance, mentorship, and oversight to 1st and 2nd Line Engineers. This role is ideal for someone who thrives in a fast-paced MSP setting, enjoys working … with diverse environments, and has a passion for technical leadership. Senior IT Support Engineer - Key Responsibilities: Act as the final escalation point for complex technical issues across server, network, desktop, and cloud systems. Design, implement, and maintain advanced infrastructure solutions for clients, including migrations and upgrades. Support and guide 1st and 2nd Line Engineers, providing mentorship More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum Pension + Benefits
Posted:

3rd Line IT Support Engineer

Barnsley, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role … will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide … The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

3rd Line IT Support Engineer

Nottinghamshire, England, United Kingdom
Hybrid / WFH Options
Mackenzie Jones
3rd Line Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The … role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide … The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support More ❯
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It Support Engineer

Harrogate, North Yorkshire, United Kingdom
Hybrid / WFH Options
Kinect Recruitment Ltd
Kinect Recruitment is seeking a proactive and enthusiastic IT Support Engineer to join a growing IT team based in Harrogate. This is an excellent opportunity for an early-career IT professional with at least 12 months of hands-on experience in IT support, helpdesk operations, or technical troubleshooting. You will play a key … role in supporting day-to-day IT operations, assisting with hardware and software setups, and contributing to broader IT projects. The role offers hands-on experience and development across a broad IT environment, with the opportunity to build on your existing skills and grow within the team. Key Responsibilities Provide first-line IT support for … desktops, laptops, printers, and basic networking issues Log, manage, and resolve IT service tickets using an internal ticketing system Assist with new employee setups: hardware provisioning, software installation, user access, and onboarding Perform basic hardware installations, diagnostics, and repairs Support IT infrastructure tasks including network patching, cabling, backups, and system health checks Help maintain accurate IT More ❯
Employment Type: Contract
Rate: £16.02/hour Contract to Perm
Posted:

3rd Line IT Support Engineer

Worksop, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. North Nottinghamshire, T6/MN/1239372. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will … suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role … sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Junior IT Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Piran Technologies Ltd
Are you looking to develop your career in IT? Do you have a passion for technology and want to work for an organisation that values its staff and offers a real program of staff development and training? Established in 2004, we are a leading IT and network support provider for businesses based in Cornwall and the South … West. We offer highly technical, accredited systems support and pride ourselves on our customer-led approach to service. Uniquely to Cornwall, we hold Cisco Premier Partner status, as well as being a Microsoft Gold Partner. We also hold multiple accreditations including ISO 9001 and Cyber Essentials, and we are a Disability Committed Employer. We are a highly regarded MSP … and Microsoft Gold Partner, looking for a motivated and driven Junior IT Support Engineer to work within our growing and dynamic business. The successful candidate will provide remote and onsite support to customers and will be based predominantly in our Cornwall office. Upon successful completion of training, the option of remote/hybrid working may be More ❯
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Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid

Keswick, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours … Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid

Carlisle, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours … Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid - 19587 Ref: 19587

Carlisle, Cumbria, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week … for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours … Hours Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line IT Support Engineer

East Grinstead, West Sussex, United Kingdom
Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
2nd Line IT Support Engineer Location: East Grinstead Salary: £35,000 - £50,000 DOE Job Type: Full-time, Permanent, Hybrid working Lloyd Recruitment Services is looking for an experienced 2nd Line IT Support Engineer with strong skills in Microsoft 365 and cloud technologies. This is a client-facing role, so excellent communication and problem … solving abilities are essential. The role is well-suited to candidates from an MSP background who are confident working across a range of modern IT environments. You'll be responsible for delivering 2nd line technical support, managing cloud-based infrastructure, and supporting various IT projects. Please note: To be considered for this position, you must have hands … on experience troubleshooting hardware, software, and network issues, particularly with escalated support tickets. A strong background in Microsoft 365 and Azure environments is essential. Responsibilities include: Handling 2nd line support requests escalated from 1st line Troubleshooting hardware, software, and network issues Managing Microsoft 365 services such as Intune, Teams, SharePoint, and Exchange Online Supporting Azure services including Azure More ❯
Employment Type: Permanent
Salary: £35000 - £50000/annum
Posted:

3rd Line IT Support Engineer

Barnsley, south west england, united kingdom
Hybrid / WFH Options
Mackenzie Jones
3rd Line IT Support Engineer. Permanent. T6/MN/1239423. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - 4 Days a Week Onsite - Barnsley, South Yorkshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role … will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The … role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support More ❯
Posted:

IT Support Engineer - 2nd/3rd Line - Hybrid

Abingdon, Oxfordshire, United Kingdom
Hybrid / WFH Options
Ashdown Group
A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd and … 3rd line support to a select number of clients. The ideal candidate will be confident working up to 3rd line, be comfortable working autonomously and be able to use their own initiative. The position is homebased with travel to clients in Central London three days a week. Key Responsibilities: Provide 1 st , 2 nd and 3 rd line IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware including Microsoft Office 365, Windows, Active Directory, SharePoint, network infrastructure (TCP/IP, DNS) plus some Cyber Security duties. You will demonstrate first class Customer Service at all times, building and maintaining strong More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer / IT Service Desk Analyst / SolarWinds

Worthing, England, United Kingdom
Hybrid / WFH Options
Aluminumwindowdesigns
Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root … in Worthing, West Sussex, with a hybrid working model (3 days in the office, 2 days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process More ❯
Posted:

2nd Line IT Support Engineer - Local Government

London, United Kingdom
Hybrid / WFH Options
Salt Digital Recruitment
Job Title: 2nd Line IT Support Engineer - Local Government Location: South-West London Contract Duration: Initial 2 months Day Rate: £250 per day (Inside IR35) Start Date: 17th March 2025 Work Arrangement: Office-based (No remote working) Salt Recruitment is currently seeking an experienced 2nd Line IT Support Engineer to join a Local Government … organisation in South-West London . This is an excellent opportunity for an IT professional with strong troubleshooting skills and a background in public sector or corporate IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and … maintain Windows 10, Windows Server OS, Azure, Intune, and Microsoft 365 . Manage and troubleshoot Active Directory, VPNs, and remote support tools . Provide technical assistance with mobile devices (iOS & Android), laptops, and desktops . Install and upgrade software as required. Work with virtualisation technologies such as vSphere and Azure Virtual Desktops . Liaise with third-party suppliers and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

3rd Line IT Support Engineer

Nottingham, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 3rd Line IT Support Engineer, nottingham col-narrow-left Client: Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: £50k - £55K + £5,460 Car Allowance + 5% Bonus + … Benefits Package. ? Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is … Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role More ❯
Posted:

Senior IT Support Engineer

City of London, England, United Kingdom
Hybrid / WFH Options
Staging It
Senior IT Support Engineer London (Hybrid) | Full-Time A global professional services firm is seeking an experienced and proactive Senior IT Support Engineer to provide 2nd Line support across its corporate IT systems, cloud infrastructure, and internal applications. This role is critical in ensuring operational excellence across a hybrid workforce, supporting both … on-site and remote employees, and contributing to broader IT initiatives and improvement projects. Key Responsibilities: Deliver timely and effective 2nd Line IT support for internal users and systems. Act as a technical escalation point for 1st Line support providers. Troubleshoot and resolve hardware, software, and networking issues. Manage support tickets using a structured IT service management system. Provide support for a range of end-user equipment including laptops, mobile devices, and AV conferencing tools. Collaborate with internal IT teams and third-party vendors to maintain and improve IT operations. Support Microsoft Azure, Office 365, Active Directory, and associated cloud infrastructure. Assist with user onboarding and offboarding, ensuring a seamless More ❯
Posted:

Senior IT Support Engineer

Caerphilly, Wales, United Kingdom
Hybrid / WFH Options
Sadler Recruitment
years of experience and expertise in providing innovative products and services, our client is a leading ICT supplier to many private and public sector companies. Our client offers IT Managed Services and Solution Design to complement several other products. As the Senior IT Support Engineer, you will provide expert-level support, manage escalations, and lead … complex technical solutions. Responsibilities Delivering outstanding 3rd line technical support whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Working as a technical lead on major incidents, problem management and root cause analysis. Managing and optimising enterprise end-user computer environments, including Windows, MacOS, mobile devices, VDIs and collaboration tools. Managing and … Intune, Active Directory and Group Deploying and managing endpoint security solutions, patching and compliance policies. Providing technical leadership to Level 1 and Level 2 engineers. Maintain and update IT documentation. Experience The successful candidate will have management and implementation experience of: Windows 10/11, Microsoft 365, Intune, Autopilot, Azure AD, Group Policy, Intune configuration policies and Sentinel. Server More ❯
Posted:
IT Support Engineer
10th Percentile
£25,600
25th Percentile
£26,250
Median
£32,500
75th Percentile
£39,250
90th Percentile
£45,000