2 of 2 Remote IT Support Specialist Jobs in the UK

IT Applications Specialist – Engineering Systems (CAD/PDM/PLM) Location: Guildford/Hybrid Salary: £45-60k + Benefits Security Clearance: Must be able to attain and hold National Security Vetting to SC level About the Role We’re looking for an IT Applications Specialist with strong experience managing Engineering and CAD applications to join … improving business-critical systems that underpin our engineering and design operations. You’ll take ownership of application management, licensing, software renewals, and server updates — ensuring smooth, secure, and efficient IT performance across the business. This role offers the scope to make meaningful change: modernising systems, streamlining processes, and driving automation and efficiency through innovation. Key Responsibilities Application Support & Monitoring Provide hands-on support for internal core applications — with a focus on SharePoint Online, CAD, PDM, and PLM . Configure monitoring tools, automate alerts, and troubleshoot proactively. Manage incidents and service requests within agreed SLAs. Maintain application configurations and user security. Create and maintain standard operating procedures (SOPs). New Systems & Improvements Gather business and engineering requirements More ❯

Are you a skilled IT Support Specialist with a passion for technology and delivering exceptional customer service? We’re looking for an experienced, proactive professional to join our growing London-based team, supporting both Mac and Windows environments across a diverse client base. About the Role You’ll be providing first- and second-line technical support to end users across a range of industries, ensuring smooth day-to-day IT operations. The role will involve troubleshooting, system administration, and maintaining both on-site and remote infrastructure. Key Responsibilities Provide technical support for Mac and Windows operating systems, desktops, and laptops Manage user accounts, permissions, and group policies via Microsoft 365 and Azure AD … Support and maintain network devices, printers, and mobile devices Diagnose and resolve hardware and software issues efficiently Manage ticket queues and escalate issues when required Deliver outstanding customer service and clear communication at all times Assist with onboarding/offboarding, patch management, and system upgrades Collaborate with internal teams to improve processes and documentation About You 2+ years’ experience More ❯