IT Support Specialist Job Trends

IT Support Specialist
UK

The median IT Support Specialist salary in the UK is £35,000 per year, according to job vacancies posted during the 6 months leading to 30 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Dec 2025
Same period 2024 Same period 2023
Rank 541 629 554
Rank change year-on-year +88 -75 +438
Permanent jobs requiring an IT Support Specialist 106 85 163
As % of all permanent jobs in the UK 0.18% 0.15% 0.32%
As % of the Job Titles category 0.20% 0.16% 0.33%
Number of salaries quoted 84 31 17
10th Percentile £27,000 - £26,650
25th Percentile £28,688 £30,000 £31,000
Median annual salary (50th Percentile) £35,000 £32,500 £37,500
Median % change year-on-year +7.69% -13.33% +5.92%
75th Percentile £45,000 £52,500 £42,710
90th Percentile £47,500 - £52,500
UK excluding London median annual salary £33,000 £30,000 £35,000
% change year-on-year +10.00% -14.29% +7.69%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 53,639 51,608 49,016
% of permanent jobs with a recognized job title 90.46% 93.39% 95.25%
Number of salaries quoted 33,031 27,303 37,879
10th Percentile £28,500 £33,173 £31,250
25th Percentile £36,250 £44,671 £42,500
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - -
75th Percentile £75,000 £78,750 £77,715
90th Percentile £93,750 £97,500 £97,500
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -4.76%

IT Support Specialist
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Specialist' in the job title relative to all permanent IT jobs advertised.

IT Support Specialist job vacancy trend in the UK

IT Support Specialist
Salary Trend

Salary distribution trend for IT Support Specialist job vacancies in the UK.

Salary distribution trend for IT Support Specialist job vacancies in the UK

IT Support Specialist
Salary Histogram

Salary distribution for jobs citing IT Support Specialist over the 6 months to 30 December 2025.

Salary histogram for IT Support Specialist in the UK

IT Support Specialist
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Specialist within the UK over the 6 months to 30 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +71 90 £35,000 +7.69% 17
UK excluding London +72 86 £33,000 +10.00% 16
East of England +46 32 £35,000 -
London +61 20 £45,000 -10.00% 3
Scotland - 16 £33,000 - 2
South West +27 13 £27,500 -28.20% 2
North of England +27 11 £29,000 -22.67% 6
Yorkshire +14 11 £29,000 -3.33%
South East +25 8 £34,500 +15.00% 6
Midlands -10 6 £29,500 -1.67%
West Midlands -11 4 £29,500 -1.67%
Work from Home +65 2 £31,500 -3.08% 11
East Midlands -13 2 £32,500 +13.23%

IT Support Specialist Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 30 December 2025, IT Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring IT Support Specialist in the job title.

1 67 (63.21%) Microsoft
2 54 (50.94%) Windows
3 40 (37.74%) Microsoft 365
4 34 (32.08%) Active Directory
5 33 (31.13%) Problem-Solving
6 25 (23.58%) Customer Service
7 24 (22.64%) ITIL
7 24 (22.64%) Microsoft Office
8 19 (17.92%) A+ Certification
8 19 (17.92%) Microsoft Exchange
9 18 (16.98%) Azure
9 18 (16.98%) Microsoft Excel
10 16 (15.09%) Entra ID
10 16 (15.09%) Mac OS
10 16 (15.09%) Microsoft Intune
11 15 (14.15%) Asset Management
11 15 (14.15%) Firewall
12 14 (13.21%) Cybersecurity
13 13 (12.26%) Degree
13 13 (12.26%) VoIP
14 12 (11.32%) DHCP
14 12 (11.32%) DNS
15 11 (10.38%) Data Management
15 11 (10.38%) Document Management
15 11 (10.38%) Inventory Management
15 11 (10.38%) Microsoft PowerPoint
15 11 (10.38%) Wi-Fi
16 10 (9.43%) SCCM
16 10 (9.43%) TCP/IP
17 9 (8.49%) Mitel

IT Support Specialist Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (17.92%) Microsoft Exchange
2 7 (6.60%) SharePoint
Applications
1 24 (22.64%) Microsoft Office
2 18 (16.98%) Microsoft Excel
3 11 (10.38%) Microsoft PowerPoint
Business Applications
1 1 (0.94%) Dynamics CRM
Cloud Services
1 40 (37.74%) Microsoft 365
2 18 (16.98%) Azure
3 16 (15.09%) Entra ID
4 4 (3.77%) SaaS
5 1 (0.94%) Dynamics 365
5 1 (0.94%) Google Workspace
5 1 (0.94%) OneDrive
5 1 (0.94%) Power Automate
Communications & Networking
1 15 (14.15%) Firewall
2 13 (12.26%) VoIP
3 12 (11.32%) DHCP
3 12 (11.32%) DNS
4 11 (10.38%) Wi-Fi
5 10 (9.43%) TCP/IP
6 5 (4.72%) Intranet
7 3 (2.83%) LAN
7 3 (2.83%) VPN
8 2 (1.89%) VLAN
9 1 (0.94%) WAN
General
1 45 (42.45%) Social Skills
2 17 (16.04%) Legal
3 12 (11.32%) Finance
3 12 (11.32%) Law
4 11 (10.38%) Telecoms
5 5 (4.72%) Analytical Skills
5 5 (4.72%) Organisational Skills
6 2 (1.89%) Financial Institution
6 2 (1.89%) Manufacturing
7 1 (0.94%) Banking
7 1 (0.94%) Inclusion and Diversity
Miscellaneous
1 17 (16.04%) Onboarding
2 11 (10.38%) Video Conferencing
3 8 (7.55%) Driving Licence
4 5 (4.72%) Self-Motivation
Operating Systems
1 54 (50.94%) Windows
2 16 (15.09%) Mac OS
3 8 (7.55%) Windows 7
4 7 (6.60%) Windows Server 2019
5 6 (5.66%) Windows Server
6 2 (1.89%) Windows 10
7 1 (0.94%) Linux
7 1 (0.94%) Windows Server 2016
Processes & Methodologies
1 33 (31.13%) Problem-Solving
2 25 (23.58%) Customer Service
3 24 (22.64%) ITIL
4 15 (14.15%) Asset Management
5 14 (13.21%) Cybersecurity
6 11 (10.38%) Data Management
6 11 (10.38%) Document Management
6 11 (10.38%) Inventory Management
7 9 (8.49%) Security Patching
8 6 (5.66%) Preventative Maintenance
9 5 (4.72%) Knowledge Transfer
9 5 (4.72%) Line Management
9 5 (4.72%) Project Delivery
9 5 (4.72%) Project Management
10 3 (2.83%) Continuous Improvement
10 3 (2.83%) ITSM
11 2 (1.89%) Infrastructure Engineering
11 2 (1.89%) Mathematics
11 2 (1.89%) Wealth Management
12 1 (0.94%) User Acceptance Testing
Qualifications
1 19 (17.92%) A+ Certification
2 13 (12.26%) Degree
3 8 (7.55%) Network+ Certification
4 7 (6.60%) Microsoft Certification
5 2 (1.89%) Azure Certification
5 2 (1.89%) SC Cleared
5 2 (1.89%) Security Cleared
6 1 (0.94%) Computer Science Degree
Quality Assurance & Compliance
1 1 (0.94%) PCI DSS
System Software
1 34 (32.08%) Active Directory
2 6 (5.66%) Virtual Desktop
Systems Management
1 16 (15.09%) Microsoft Intune
2 10 (9.43%) SCCM
3 1 (0.94%) Jamf Pro
Vendors
1 67 (63.21%) Microsoft
2 9 (8.49%) Mitel
3 5 (4.72%) Cisco
3 5 (4.72%) Logitech
4 2 (1.89%) Avaloq
5 1 (0.94%) Apple
5 1 (0.94%) Google
5 1 (0.94%) Meraki
5 1 (0.94%) Okta
5 1 (0.94%) Sophos