1 to 25 of 572 Remote/Hybrid ITIL Jobs in the UK

BSIN integrations, and website support would bean advantage. Strong leadership skills with the ability to coach and develop teams and individuals Expertise in ITIL 4 processes Incident, Problem, Change & Release Management Excellent communication and stakeholder management skills Ability to manage complexissues,balance multiple prioritiesandwork effectivelyunder pressure. Experience of driving service … client. Skills required for this role: Agile Principles, Agile Principles, Analytical Thinking, Azure Devops, Coaching, Communication, Finance, Functional Requirements, Information Technology Infrastructure Library (ITIL), ITIL Management, ITIL Practices, ITIL Processes, Mentoring Colleagues, Microsoft Azure DevOps Artifacts, Microsoft Azure DevOps Boards, Negotiation, Problem Solving, Procurement, Risk Management, Secure Software Development Lifecycle ...

within defence, aerospace, government or another highly regulated environment. Experience working within a large, global or matrix-managed organisation. Knowledge and practical application of ITIL, particularly Change Management, Service Transition and operational support. Experience working within a structured PMO and governance environment. Experience using Microsoft Project, JIRA, Azure DevOps ...

Agile delivery: Scrum, Kanban, Jira, sprint planning, stakeholder management and continuous improvement. Qualifications A degree in a relevant discipline or equivalent relevant professional experience. ITIL v3 Foundation certification. SAFe Agile certification. What You’ll Get A competitive salary of £56,500 - £66,000 dependent on experience and capability You will ...

time management abilities. Certifications (Desirable) SC 400: Microsoft Information Protection Administrator. MS 500: M365 Security Administrator. AZ 900 or SC 900 (fundamentals). ITIL Foundation (for operational roles). Additional Info Additional interest include: Security Clearence To be successfully appointed to this role, must be eligible to obtain Security Check ...

platforms Understanding of regulatory requirements (PRA, FCA) relating to operational resilience Experience managing identity projects in financial services or highly regulated industries Familiarity with ITIL frameworks and service management best practices Experience with identity governance and administration (IGA) platforms Knowledge of cloud platforms (Azure, AWS) and their identity services Technical ...

Certificate Lifecycle Management Maintaining/updating hardware inc. ESX hosts and Cisco switches Formal technical accreditation in Infrastructure technology (Cisco, Microsoft, etc). Formal ITIL accreditations to Foundation level. Additional Information For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected ...

Bicep, or ARM templates. Knowledge of Microsoft Entra ID and Defender for Cloud. Familiarity with DevOps practices and CI/CD pipelines. Understanding of ITIL service management processes. ...

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

with technology suppliers and considering licensing, support and service‐management requirements Hands‐on experience with Intune, Landscape, JumpCloud, Atlassian products or comparable administration tools ITIL Foundation or an equivalent service‐management qualification Experience with automation and Infrastructure as Code Experience of cloud infrastructure such as AWS and Azure. Experience working ...

service towers. Knowledge of ITSM best practices, including Request Management, Incident Management, Service Level Management, and Supplier Management, with a good understanding of ITIL frameworks. Experience monitoring service request performance, analysing trends, producing management information, and identifying opportunities to improve service quality and customer experience. Strong analytical, organisational, and problem ...

related technical field (or equivalent work experience) Relevant cloud platform certifications (e.g., Microsoft Azure Data Engineer, Databricks Certified Associate) are an advantage ITIL Foundation certification or equivalent service management qualification is beneficial Skills: Experience with cloud data platforms including Azure, Databricks, Snowflake, and Denodo preferred Working knowledge of Data Lake ...

service integration, with experience managing and coordinating service request activities across multiple suppliers and service towers. Good knowledge of ITSM best practices and ITIL frameworks, including Request Management, Incident Management, Service Level Management, Continual Improvement, and Supplier Management. Experience developing and analysing service performance metrics, dashboards, and management information, using ...

organisational, problem‐solving, and communication skills Experience producing change metrics, compliance reporting, and management information to support service governance and decision‐making Knowledge of ITIL frameworks, SIAM operating models, and enterprise digital platforms (e.g. Microsoft ecosystem) is beneficial We are a Disability Confident Employer Capgemini is proud ...

Development, Testing, Infrastructure, Cyber and Information Security, Data, Project Management and IT Support. Candidates should possess relevant qualifications and certifications, such as a degree, ITIL, TOGAF, CISSP/CISM, PRINCE2, Agile certifications, or be able to demonstrate equivalent practical experience. Strong track record of managing technology budgets, suppliers and strategic ...

subject or 3 years experience Evidence of continuing professional development in technical infrastructure UK Driving license with no more than 3 penatly points Desirable ITIL Foundation Post graduate qualification in IT related subject Relevant professional qualifications Experience Essential Demonstrable experience within a similar IT position including technical troubleshooting Experience ...

platforms such as Microsoft Azure or Amazon Web Services. Containerisation platforms such as Kubernetes or Docker. Security monitoring, SIEM and integration with SOC tooling. ITIL or service-management practices. Relevant technical, engineering or leadership certifications. Candidates are not expected to be specialists in every area. We are particularly interested ...

multicultural environment with supervision. Fluent in English; other languages beneficial. Awareness of IT security, data protection, and compliance principles. Certifications such as ITIL Foundation, Microsoft, or CompTIA A+ are desirable. What is it like to work at the EBRD?/About EBRD Our agile and innovative approach is what makes ...

experience as a Solution Architect, technology consultant or similar role. Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks. Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques. In-depth understanding of technology structure ...

reliable configuration information. Strong knowledge of ITSM practices, including SACM, Change, Incident, Problem, Release, and Service Level Management, supported by a good understanding of ITIL best practices. Ability to analyse asset and configuration data, identify risks, discrepancies, and compliance issues, and drive improvements to data quality and process effectiveness. Excellent ...

multiple suppliers and support teams. Knowledge of ITSM best practices, including Incident, Knowledge, Problem, Service Level, and Supplier Management, with a good understanding of ITIL frameworks. Experience analysing incident trends, recurring issues, and knowledge usage metrics to identify opportunities for service improvement and increased operational efficiency. Strong analytical, organisational ...

across multiple suppliers and support teams.Knowledge of ITSM best practices, including Incident, Knowledge, Problem, Service Level, and Supplier Management, with a good understanding of ITIL frameworks.Experience analysing incident trends, recurring issues, and knowledge usage metrics to identify opportunities for service improvement and increased operational efficiency.Strong analytical, organisational, and communication skills ...

change Customer engagement & stakeholder management dealing with escalationsConflict management People and team management including development of people Appropriate knowledge and certifications (e.g. managing people, ITIL v3/v4, Service Desk Manager) Experience of using ITSM tools (e.g. ServiceNow) to manage team activity including creating reports Experience with: Microsoft products such ...

from candidates with relevant practical experience: Microsoft Azure Fundamentals (AZ-900) or equivalent. Microsoft 365 Fundamentals (MS-900) or equivalent. CompTIA Network+ or Security+. ITIL Foundation certification. Relevant degree, apprenticeship or professional IT qualification. What We're Looking For Strong troubleshooting and problem-solving skills. A proactive and customer-focused ...

alerting tools such as SolarWinds. Knowledge of Microsoft operating systems and Microsoft 365 services will be important, as will previous experience working within ITIL aligned service management environments. Excellent problem-solving, analytical and communication skills are essential, along with the ability to work both independently and collaboratively within a wider ...

multiple suppliers and service towers. Knowledge of ITSM best practices, including Service Level, Incident, Problem, Change, and Supplier Management, with a good understanding of ITIL frameworks. Experience producing, analysing, and presenting service performance reports, dashboards, SLAs, KPIs, and management information for operational and business stakeholders. Strong analytical skills with ...