Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Version 1
infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g. JIRA, ServiceNow). Experience in Oracle to run pre-configured SQL scripts (as per runbooks) Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities with a Customer-focused mindset Ability to manage multiple priorities and meet deadlines. Adaptability to More ❯
Epsom, England, United Kingdom Hybrid / WFH Options
Toyota Financial Services (UK) PLC
Requirements Key Experience & Skills: Essential Skills: 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role Working knowledge and understanding of ITIL framework and the ability to demonstrate this in a practical way Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and … creating Windows images using SCCM or similar Vulnerability Management using Qualys Experience in creating Microsoft Power Apps/Productivity tools Experience of ITSM systems and automating Service Desk processes ITIL 4 Foundation certification Service Desk Analyst certification through SDI or equivalent through another institute Benefits At Toyota Financial Services (TFS) it is more than just an externally bench-marked salary More ❯
Epsom, England, United Kingdom Hybrid / WFH Options
Toyota Financial Services, KINTO and KINTO JOIN
Windows Server, Contact Centre solutions, ITSM systems, and Power Apps. Key Experience & Skills: Essential Skills: 5+ years' experience in Service Desk support, preferably in a busy environment. Knowledge of ITIL framework and practical application. Strong troubleshooting skills and experience with Windows 11, Office 365, SCCM, Active Directory, and remote support tools. Excellent documentation, customer service, communication, and interpersonal skills. Proven … supporting end users across multiple locations and in Financial Services. Skills in SCCM OS/application packaging, Group Policy, vulnerability management, Power Apps, and automation of Service Desk processes. ITIL 4 Foundation and Service Desk Analyst certifications preferred. At Toyota Financial Services, we offer a range of benefits including hybrid working, car schemes, pension, private healthcare, wellbeing programs, and more More ❯
Fareham, Hampshire, United Kingdom Hybrid / WFH Options
Leidos
knowledge of MECM: Packaging, patch management and software distribution Strong knowledge of Microsoft Endpoint Manager/Intune Strong knowledge of Microsoft O365 Admin Have experience of working in a ITIL framework A Understanding of Project Management and Service Management best practices and principles A good level of experience in current role, able to speak credibly to highly technical individuals and … Cisco Wired and Wireless Networks Cisco VOIP Systems administration Windows Server and MS PowerShell OneDrive Desktop, Laptop, Mobile and Server hardware Excellent knowledge of Mobile Software (iOS and Android) ITIL Remedy DNS and DHCP Microsoft Azure and awareness of cloud computing Teamwork: Facilitates effective team interaction. Acknowledges and appreciates each team member's contributions. Effectively utilises each team member to More ❯
solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications … expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications … expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
First Central
solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Platform Ownership & Product Engineering Data-Driven Decision-Making using telemetry Security & Compliance by Design … Administrator MS-102 – Microsoft 365 Administrator Expert SC-300 – Identity & Access Administrator AI-102 – Designing & Implementing AI Solutions in Azure AZ-400 – DevOps Engineer Expert MD-102 – Endpoint Administrator ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit More ❯
Haywards Heath, England, United Kingdom Hybrid / WFH Options
First Central
solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Platform Ownership & Product Engineering Data-Driven Decision-Making using telemetry Security & Compliance by Design … Administrator MS-102 – Microsoft 365 Administrator Expert SC-300 – Identity & Access Administrator AI-102 – Designing & Implementing AI Solutions in Azure AZ-400 – DevOps Engineer Expert MD-102 – Endpoint Administrator ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
First Central
Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Azure AI Engineer Associate (desirable) TOGAF 9 Certification (desirable) ITIL Foundation Certification (desirable) Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team A flexible approach and positive More ❯
London, England, United Kingdom Hybrid / WFH Options
SERVPRO of Limestone and Lawrence Counties
trends within the SQL Server, to enable effective support of the business. Be an active member of the wider SQL community (desirable) Industry recognised Change and Project Management certifications (ITIL, Prince2 etc desirable) Azure Fundamentals and/or Azure Data Fundamentals certification or willingness to obtain such. Behaviours Commercially focussed and results driven. Self-motivated and enthusiastic. An organised and More ❯
Haywards Heath, England, United Kingdom Hybrid / WFH Options
First Central
Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team A flexible More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
First Central
Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team A flexible More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
US3 Consulting
SCSM, Service Now) At least 2 years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Us3 Consulting
SCSM, Service Now) At least 2 years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy … pride in work and suggest ways to improve quality Qualifications Degree level education (Computer Science or other relevant technical discipline) or relevant experience Microsoft certifications or training Foundation level ITILMore ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
projects successfully. Previous experience in a managerial role is essential. Technical Expertise: In-depth knowledge of the Microsoft tech stack, including cloud services, networking, and virtualisation technologies. Familiarity with ITIL frameworks and best practices in service management. Leadership Qualities: Proven ability to lead diverse teams effectively, providing mentorship and guidance while fostering a culture of collaboration and accountability. Project Management More ❯
on the ability to express complex technical issues in language suitable for business stakeholders Passion for customer service, understands the value of delivering quality service to users Desirable skills ITIL Service Management Certification or equivalent Experience of working with outsources, offshore, 3rd party services Basic understanding of application design and application security concepts Experience of software development on a Microsoft More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
SCSM, Service Now) At least 2 years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Version 1
across multiple technologies Mentoring of junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions Excellent presentation and reporting skills arising from customer … Azure and AVS. Excellent troubleshooting skills required. Desirable skills Exposure to ITSM Toolsets e.g. ServiceNow, JIRA Experience with backup technologies (e.g. Veeam, Rubrik, Data Protector, and/or CommVault) ITIL Foundation Certificate in IT Service Management Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional More ❯
London, England, United Kingdom Hybrid / WFH Options
VML Enterprise Solutions
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
NORR
Infrastructure responsibility within a multi-office, multi-country, Understanding of IT infrastructure and various environment Registered with a relevant professional association is an asset such as IT Certifications in ITIL, Microsoft, CISCO and Project Management Professional Familiarity and adherence to General Data Protection Regulation (GDPR) principles and guidelines. Experience in implementing and maintaining GDPR compliance measures within IT operations. Demonstrated More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
ARO Technology
Strong communication and interpersonal skills, with the ability to work collaboratively with others Ability to prioritize and manage multiple tasks in a fast-paced environment Experience working in an ITIL-based environment is preferred Full and valid UK driver's license Server Operating Systems including up to Microsoft Server 2022 Server Virtualisation Environments such as Microsoft Azure, Hyper-V Server More ❯
London, England, United Kingdom Hybrid / WFH Options
Kurt Geiger
or SaaS environments Experience with monitoring tools and performance tuning Experience in leading application rollouts, upgrades, patching cycles, and providing post-deployment support is essential A good understanding of ITIL principles is preferable Our Culture We're an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and More ❯
London, England, United Kingdom Hybrid / WFH Options
VML
Role type: Perm, FT/PT Location: London Preferred start date: ASAP LIFE AS A SATALIAN As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. Satalia, a More ❯
London, England, United Kingdom Hybrid / WFH Options
Howden
routing, MPLS, BGP, OSPF, VPN, ANS, certificate management, remote user (VPN/Citrix) and firewall management Good knowledge of IT security practices Good knowledge of ServiceNow and LogicMonitor Certifications – ITIL Foundation, CCNA & CCNP Desirable Experience Good knowledge of Microsoft server technologies (Windows 2019, 2016 & 2012) Good knowledge of VMware & Citrix Good knowledge of SD-WAN The role requires the candidate More ❯
PowerShell, Python). Experience with cloud platforms (AWS, Azure) and SaaS environments. Monitoring and performance tuning experience. Experience with application rollouts, upgrades, patching, and post-deployment support. Knowledge of ITIL principles is a plus. Our Culture We are an energetic, fast-paced brand that embraces progress and innovation. Hard work is rewarded with new opportunities, and kindness is celebrated. Our More ❯