7 of 7 Remote Incident Manager Jobs in the UK

plus on call charges and excellent benefits Location: Newtonabbey, Belfast - Hybrid working Must be eligible for SC clearance if successful Our client is looking for a Major Incident Manager who will be working as part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between … Service Delivery Managers and Recovery . In addition the Major Incident Manager will be responsible for ensuring the timely progression and resolution of all high-severity major incidents in line with the agreed Major Incident Management Process and assist with developing and implementing process and service improvements across the team. Experience needed: Essential: · Previous experience in high … priority incident management in a multi-client or shared service environment · ITIL awareness In addition you will also have: · Knowledge of Remedy or similar tools and the Incident Management process What you will be doing: · Managing high-priority incidents through to closure · Verify Priority and reallocate as necessary · Determine incident severity · Ensure appropriate and timely progression through More ❯

We are working with a leading Managed Services Provider seeking a proactive individual to join their Operational Support Centre in Manchester. This key hybrid position focuses on major incident management (60-70%) and team leadership (30-40%) - you will be pivotal in overseeing critical customer incidents, guiding a team of service desk engineers, and shaping the culture of an … evolving service organisation. Key Details: Job Title: Major Incident Manager Location: Manchester Office Salary: Up to £40,000 (Dependent on Experience) Set up: Hybrid - 3 days in the office What's in it for you? Responsibility across major incidents that directly influence customer satisfaction Leadership and development opportunities to manage and mentor a growing team, shaping a team … weeks, with an impressively low call our rate – with a £250 bonus payment for each week , you will boost your total annual earnings by £3,300. Key Responsibilities: Incident management: Act as the Major Incident Manager for all Priority 1 and Priority 2 incidents, leading coordination of response Communicate clearly and confidently with customers, executives, and internal More ❯

Major Incident Manager - Santander Location: Milton Keynes (Hybrid - 3 days in office) About the Role We're looking for Major Incident Managers to join our Incident Management team. This is a critical role focused on oversight, affirming, and challenging processes to ensure smooth resolution of major incidents. You'll be the direct line of communication into … stakeholders. You'll work in a high-pressure environment , supporting live incidents while driving continual improvement through data analysis, reporting, and performance metrics. This role combines hands-on Major Incident Management experience with a strong Service Management lens , ideally within a service provider context . Key Responsibilities Manage and oversee major incidents , ensuring swift resolution and accurate communication. Monitor … metrics to maintain service excellence. Translate technical information into clear business updates for stakeholders. Drive continual improvement initiatives using data insights and analytics. Ensure content accuracy and consistency in incident reporting. Collaborate with existing team members to support overall incident management strategy. What We're Looking For Proven Major Incident Management experience in a high-pressure environment. More ❯

Company description: As the Lead - SOC Incident Manager, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Colt business units and the cybersecurity groups. You will be the subject matter expert responsible for coordinating cyber security incidents across the enterprise. Job description: You will play … to cyber security incidents caused by internal and external threats to reduce the impact of these incidents to Colt and its customers. Act as the bridge between the SOC incident responders, IT support teams and business groups to ensure a consistently execution of incident triage and remediation. Build and manage cyber incident tabletop exercises to ensure Colt … is prepared to deal with cybersecurity incidents. Perform post incident analysis, identifying lessons learned throughout Fidelity with applicable teams for tactical and strategic remediation. Required profile: Bachelors degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Business Administration, or a closely related field Solid understanding of common threats, penetration/intrusion techniques and More ❯

With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. Why we need this role? As the Lead - SOC Incident Manager, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Colt business units and the … to cyber security incidents caused by internal and external threats to reduce the impact of these incidents to Colt and its customers. Act as the bridge between the SOC incident responders, IT support teams and business groups to ensure a consistently execution of incident triage and remediation. Build and manage cyber incident tabletop exercises to ensure Colt … is prepared to deal with cybersecurity incidents. Perform post incident analysis, identifying lessons learned throughout Fidelity with applicable teams for tactical and strategic remediation. What We're Looking For? Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Business Administration, or a closely related field Solid understanding of common threats, penetration More ❯

With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. Why we need this role? As the Lead - SOC Incident Manager, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Colt business units and the … to cyber security incidents caused by internal and external threats to reduce the impact of these incidents to Colt and its customers. Act as the bridge between the SOC incident responders, IT support teams and business groups to ensure a consistently execution of incident triage and remediation. Build and manage cyber incident tabletop exercises to ensure Colt … is prepared to deal with cybersecurity incidents. Perform post incident analysis, identifying lessons learned throughout Fidelity with applicable teams for tactical and strategic remediation. What We're Looking For? Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, Business Administration, or a closely related field Solid understanding of common threats, penetration More ❯

Lead Incident Response Manager - Build It, Lead It, Own It £125,000 + bonus | Hybrid (Manchester-based) | Clear path to Technical Director When a cyber incident hits, you are the calm in the chaos. You take control, make the decisions, and guide clients through the storm. This is your opportunity to lead a fast-growing Incident … the function your way, lead high-impact response work, and progress to Technical Director of Cyber within 12 to 18 months. Why This Role Stands Out Lead the full incident response lifecycle from triage and containment to negotiation and recovery Work directly with senior stakeholders and executive teams, trusted as the safe pair of hands when it matters most … defined path to board-level progression What You Bring You are credible, composed, and technically sharp. You can brief a board in the morning and work through a live incident in the afternoon. Experience that will stand out: Proven experience leading or coordinating major incident response cases such as ransomware or business email compromise Strong communicator who is More ❯