1 to 13 of 13 Incident Manager Jobs in the UK

IT Service Delivery Manager (ITIL, Major Incidents, Service Improvement) Permanent - £50,000 to £55,000 Greater Manchester (commutable from Wigan, Chorley, Warrington, Bolton, Ormskirk, St Helens, Salford, Manchester) Client Details From humble beginnings to becoming an award winning IT solutions provider, this company is a great success story for … service and product offering for their customers. They have an impressive portfolio of customers which include well known brands. Description As IT Service Delivery Manager you will oversee the quality of services provided by the service function to one of their key customers who they have recently acquired. You … demands. You will identify opportunities for service improvement, efficiency enhancement and cost reduction and then formulate and implement that plan with the Service Desk Manager and wider Service team. You will be responsible for managing customer relationships, ensuring that customer receive the services they expect, and addressing any issues more »

Incident & Problem Manager - Asset Management Salary: Competitive and based on experience Location: London Keywords: Controls Management, Risk Mitigation, Audit Activities, Management Reporting, Internal Control Framework Our client, Vanguard, is seeking an Incident & Problem Manager to join their Controls Management team. This role offers the opportunity to … effective design and operation of controls. This position is based in London and offers a hybrid working model. What you'll do: As an Incident & Problem Manager at Vanguard, you will be instrumental in developing the internal control framework. You will lead control identification, design, implementation, and testing … working relationships with key internal and external stakeholders will be a significant part of your role. What you bring: The ideal candidate for the Incident & Problem Manager role at Vanguard brings proven experience in audit or risk management. You may hold an undergraduate degree or has an equivalent more »

As a member of Experians Global Security Office, the Enterprise Security Incident Manager functions as a Cyber Incident Commander and coordinates the Cyber Fusion Centres (CFCs) response to significant cyber-security incidents according to Experians Global Information Security Incident Response Plan and processes. You will be … responsible for initiating and tracking various workstreams during security incidents to ensure there is effective detection, response, containment, eradication, and recovery during incident response and managing executive communications until incident termination. The candidate for this role must be a self-starter, capable of working independently, and have strong … technical skills involving cyber-incident response, strong writing skills and effective communication with leaders. This role will require you to be part of an on-call rotation for response to significant security incidents outside of normal work hours, including holidays and weekends. Key Responsibilities Include Serveas the Cyber Incident more »

Job Description As a member of Experian’s Global Security Office, the Enterprise Security Incident Manager functions as a Cyber Incident Commander and coordinates the Cyber Fusion Centre’s (CFCs) response to significant cyber-security incidents according to Experian’s Global Information Security Incident Response Plan … will be responsible for initiating and tracking various workstreams during security incidents to ensure there is effective detection, response, containment, eradication, and recovery during incident response and managing executive communications until incident termination. The candidate for this role must be a self-starter, capable of working independently, and … have strong technical skills involving cyber-incident response, strong writing skills and effective communication with leaders. This role will require you to be part of an on-call rotation for response to significant security incidents outside of normal work hours, including holidays and weekends. Key Responsibilities Include Serve as more »

Cyber Incident Manager with excellent stakeholder and team management skills as well as a technical mindset. This role will require you in the office at least twice a week and be on-call one in every four weeks. You will be required to go through SC clearance so … need to have been a UK resident for the past five years, unfortunately we will not be able to provide sponsorship. The Cyber Incident Manager role will be working in the Cyber Response Services (CRS) Team within our Risk Consulting practice, reporting directly into the head of cyber … threat. Responsibilities Manage and co-ordinate cyber security incidents for our clients, working closely with the head of cyber response. Digital forensics of relevant incident data (disk, volatile memory, network packets, log files). Maintaining a current view of the cyber threat, and being able to advise clients on more »

IT Incident Manager - London - £70,000 - £80,000 Harrington Starr have just partnered with a leading International Brokerage who have an exciting new opportunity for an Application Support Analyst to join their Finance Support function. They are looking for a new addition to their IT Incident Management … team who has relevant experience and is looking to join a growing team and to Own, manage and run the Incident Management processes within Technology This position will require the following: Good experience Incident Management preferably from a similar technical environment. Experience working with a Windows environment. ITIL more »

ensure that appropriate security controls are in place for KPMG technology solutions. Role summary Provide Bridge between GISG Operational teams and ITS Global Major Incident Management Process Coordinate Security Incident management activities across Regions Provide Member Firms with Incident Response advice and support through the regional model … set up, and maintain repeatable Teams War Room structure Define, set up, and maintain communication structure and templates for the three below high level incident types. Assist in coordination with GCISO to link into board level and regulatory comms requirements Give Service Management the Security context of any Security … Incident promoted to Major Incidents Assist in the delivery of Cyber War games and purple teaming activities Initiate US Advisory IR assistance requests Coordinate US Advisory IR activities when necessary Key accountabilities Provide Security Incident Management Framework and coverage between GISG and the ITS Global Service Management Major more »

About The Role Team IT Service Manager Working Pattern - Hybrid 2days per week in the Vitality Bournemouth Office.Full time, 35 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Excellent verbal communication Proven expertise in Incident Management A great Multitasker … What this role is all about: As an IT Incident Manager, you will be dependable for the management, coordination and communication around all service impacting outages. This involves liaising with a variety of technical teams. You will be structuring and leading investigations to ensure accurate and timely information … to resolution/remediation Put customers first through being an advocate of the customer and driving Vitality to the highest levels of quality Perform incident trend analysis to identify potential problems You will work with multiple support teams to ensure SLA compliance for all incidents Perform both reactive and more »

RELEASE AND INCIDENT MANAGER - INSIDE IR35 - LEEDS I'm hiring a Release Manager & Incident Manager for a financial service client. You'll be creating and distributing release guidelines, monitoring release progress post-deployment and improving configuration management methodologies, amongst others. On the incident management … side you'll be, liaising with customer teams for incident resolutions, leading triage calls with technical and product specialists and evaluating post-remediation incidents to improve processes. Requirements: Extensive expereince in IT delivery, including release management. Project management experience is preferred. ITIL and Project Management qualifications. Excellent problem-solving … Determination: INSIDE IR35 Location: Leeds (3 days on-site) Contract length: 3 months initial with a likely 6 month extension to follow RELEASE AND INCIDENT MANAGER - INSIDE IR35 - LEEDS Please click here to find out more about our Key Information Documents. Please note that the documents provided contain more »

As a member of Experians Global Security Office, the Enterprise Security Incident Manager functions as a Cyber Incident Commander and coordinates the Cyber Fusion Centres (CFCs) response to significant cyber-security incidents according to Experians Global Information Security Incident Response Plan and processes. You will be more »

Months Hybrid Model: 3 days in London Office - 2 days remote A leading Financial Services organisation in London is seeking an experienced Incident Manager who will be responsible for the use of incident and problem management processes as well as establishing reporting processes to actively identify and … and recommend interventions before problems impact service levels. Responsibilities: Monitor and respond to IT incidents reported by users, systems, or automated tools Coordinate the incident management resolver teams and assign roles and tasks according to the severity and urgency of the incident Follow the established incident management … provide regular updates and reports Document and maintain records of all incidents and their resolutions, and identify trends and patterns Evaluate and improve the incident management process and tools, and provide feedback and suggestions Provide training and guidance to the incident management team and other IT staff on more »

Our immediate requirement is for an experienced AV Technical Incident Manager to be a key part of our team, taking full responsibility for personally overseeing all P1 incidents and ticket escalation through to resolution. This is an exciting opportunity for an exceptional, experienced Technical Incident Manager … and concise client communications with regards to ticket updates and management including specific reporting to Service Account Managers and Service Delivery Managers -Ensuring the Incident management system is kept up to date throughout the lifecycle of a P1 ticket. -Agree timelines and provide regular updates on a case by more »

Incident Manager/Cisco Incident Manager 6 Month Contract role Rate- £20- £22 per hour Remote Working One of the leading Multinational companies in the UK is seeking an 'Incident Manager ' to join their team on a 6 Month Contract. As an Incident Manager you will be collaborating with customers to plan, configure, and diagnose issues with Cisco products and services,also assisting customers with integrating tools,systems and ensuring service quality. Responsibilities- Help design, set up, and improve technology solutions for customer projects. troubleshoot complex network issues for large accounts more »