2nd Line IT Service Desk Site Engineer
- Hiring Organisation
- Outcomes First Group
- Location
- Walsall, West Midlands, United Kingdom
- Salary
- £28,000
site relationships Supporting Microsoft 365, Azure AD, Active Directory and Google Workspace environments Managing user accounts, permissions, devices and mobile technologies through Intune and Jamf Supporting Windows servers, networking infrastructure, connectivity and telephony systems Assisting with cyber security incidents, root cause analysis and service improvementsInstalling, configuring and troubleshooting hardware … Active Directory and Google Workspace Experience supporting networking technologies, including Cisco Meraki, Smoothwall and LAN/WAN environments Experience with Intune and/or Jamf device management Strong troubleshooting skills across hardware, software and infrastructure Understanding of IT security, compliance and ITIL best practices Excellent customer service, communication ...