1 to 25 of 35 Remote Knowledge Management Jobs in the UK

Job title: Technical Writer & Knowledge Manager Location: Stevenage, Hybrid Scope Akkodis is establishing a pioneering IT & Digital Centre of Excellence (CoE), designed to drive transformative technology programmes across the UK. This dynamic new team will play a key role in delivering large-scale digital, cloud, software, and infrastructure projects, supporting both public and private sector clients. By leveraging cutting … Joining our CoE presents a unique opportunity to be at the forefront of major national initiatives, working within a high-impact, collaborative environment. Our diverse roles span architecture, project management, data analytics, software development, and technical support—empowering professionals to shape scalable, next-generation digital ecosystems. Whether delivering sophisticated Big Data platforms, cloud solutions, or advanced infrastructure, our teams … will drive innovation and digital excellence across multiple programmes. Role The Technical Writer & Knowledge Manager is responsible for producing clear, accurate, and high-quality documentation while establishing and maintaining the Practice’s knowledge management framework. This role supports delivery teams, customers, and bid activities by ensuring technical, operational, and procedural information is captured, standardised, and accessible. The More ❯

Job title: Technical Writer & Knowledge Manager Location: Stevenage, Hybrid Scope Akkodis is establishing a pioneering IT & Digital Centre of Excellence (CoE), designed to drive transformative technology programmes across the UK. This dynamic new team will play a key role in delivering large-scale digital, cloud, software, and infrastructure projects, supporting both public and private sector clients. By leveraging cutting … Joining our CoE presents a unique opportunity to be at the forefront of major national initiatives, working within a high-impact, collaborative environment. Our diverse roles span architecture, project management, data analytics, software development, and technical support—empowering professionals to shape scalable, next-generation digital ecosystems. Whether delivering sophisticated Big Data platforms, cloud solutions, or advanced infrastructure, our teams … will drive innovation and digital excellence across multiple programmes. Role The Technical Writer & Knowledge Manager is responsible for producing clear, accurate, and high-quality documentation while establishing and maintaining the Practice’s knowledge management framework. This role supports delivery teams, customers, and bid activities by ensuring technical, operational, and procedural information is captured, standardised, and accessible. The More ❯

Job title: Technical Writer & Knowledge Manager Location: Stevenage, Hybrid Scope Akkodis is establishing a pioneering IT & Digital Centre of Excellence (CoE), designed to drive transformative technology programmes across the UK. This dynamic new team will play a key role in delivering large-scale digital, cloud, software, and infrastructure projects, supporting both public and private sector clients. By leveraging cutting … Joining our CoE presents a unique opportunity to be at the forefront of major national initiatives, working within a high-impact, collaborative environment. Our diverse roles span architecture, project management, data analytics, software development, and technical support—empowering professionals to shape scalable, next-generation digital ecosystems. Whether delivering sophisticated Big Data platforms, cloud solutions, or advanced infrastructure, our teams … will drive innovation and digital excellence across multiple programmes. Role The Technical Writer & Knowledge Manager is responsible for producing clear, accurate, and high-quality documentation while establishing and maintaining the Practice’s knowledge management framework. This role supports delivery teams, customers, and bid activities by ensuring technical, operational, and procedural information is captured, standardised, and accessible. The More ❯

Head of Process Management/ITIL Process Manager Leeds area, Hybrid role – As Head of Process Management/ITIL Process Manager you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful Head of Process Management/ITIL Process Manager will be responsible … for collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As Head of Process Management/ITIL Process Manager you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as Head of … Process Management/ITIL Process Manager would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you'll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly More ❯

ITIL Process Manager/Head of Process Management Leeds area, Hybrid role – As ITIL Process Manager/Head of Process Management you will be responsible for leading Knowledge Management, Problem Management, Change Management, Release Management & Service Asset and Configuration Management. Successful ITIL Process Manager/Head of Process Management will be responsible … for collaborating with Service Desk Managers to deliver and manage a fully integrated ITIL best practice Framework. As ITIL Process Manager/Head of Process Management you should act as lead for Service Integration in a multi tower environment to define, develop, implement, adopt, and optimise process across all Service Towers within the SIAM model. Ideally as ITIL Process … Manager/Head of Process Management would have ITIL Managing Professional (MP) or ITIL Strategic Leader (SP) certification and previous experience within the same sort of role with strong line management. As you'll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational skills and have the ability clearly explain technical concepts clearly More ❯

Knowledge Systems Support Officer ️ Knowledge Systems Support Officer Location: London (Hybrid Working) Start Date:ASAP Contract Length: 9-12 months Grade: Executive Officer (EO) Working Hours: Full-time Rate: £17 - £19 phr About the Role We're looking for a proactive and tech-savvy Knowledge Systems Support Officer to join a dynamic public sector team. This is … a fantastic opportunity to support the smooth running of knowledge systems used by legal professionals, while developing your skills in IT, stakeholder engagement, and project support. Key Responsibilities Support the day-to-day management of knowledge systems and tools Maintain system mailboxes, planners, and trackers Arrange meetings, draft agendas, and take notes Manage user access and permissions … across systems Create, update, and improve content on internal platforms Assist with onboarding new teams and setting up secure pages Help deliver training and user support for knowledge systems Share updates and guidance with colleagues across teams Use reporting tools to support data and performance tracking Contribute to wider team projects and continuous improvement What We're Looking For More ❯

Clearance Operational Support: Oversee and execute the screening, onboarding, review and data transfer requests fulfillment across all businesses within Citi as defined in rules provided by Independent Compliance Risk Management (ICRM). Discuss, implement and operationalize new country privacy and regulatory changes impacting the cross-border transfer process as advised by Country ICRM. Quality Assurance: Perform regular reviews on … and efficient operating model aligned with Citi's global data transfer framework, contributing to process optimization. Cross-Functional Collaboration: Cultivate strong relationships and collaborate effectively with Third Party Risk Management, Legal, Compliance, Technology, and various Business units to attain shared goals. Knowledge Management & Content Creation: Produce and curate high-quality content, including playbooks, guidance documents, and FAQs … that simplifies and scales process knowledge across the organization. Communication & Reporting: Communicate complex regulatory and process information clearly to senior management, subject matter experts, and challenge functions, ensuring transparency and understanding. Risk Management & Mitigation: Proactively review and challenge execution quality, escalate potential risks, and develop remediation strategies to mitigate issues. Crisis Management & Problem Solving: Demonstrate exceptional More ❯

Translate business requirements into clear, functional specifications to inform ERP system configuration Support testing, training, change impact analysis, and rollout activities Champion the development of structured process documentation and knowledge management practices Contribute to the development of a process library and promote best-practice business analysis This is a hybrid role with broad exposure across the organisation, supporting … work independently in a newly created role Desirable Experience Familiarity with SAP or other ERP systems Experience in not-for-profit, public sector, or asset-based organisations Understanding of knowledge management and documentation frameworks Working Arrangements Remote-first working model with occasional travel to hub offices in Leeds or Birmingham for collaboration Flexibility in travel expectations will be More ❯

globally. Key Responsibilities May Include: Lead the Enterprise Architecture team, guiding them in setting technology policies, standards, and governance practices across the organization, ensuring compliance with lifecycle and asset management standards. Develop and maintain the business, technical, application, information, process, and infrastructure views of the organization's architecture to ensure cohesive and efficient operations. Ensure the technology strategy is … integration, particularly in collaborating with Product and Platform teams to align technology solutions with business objectives. This includes experience in leading the design of integrated systems. Team Leadership and Management: A track record of leading and managing teams of architects and specialists. This includes direct experience in providing guidance, mentorship, and direction to ensure adherence to architectural standards and … Recovery (DR) plans, with a focus on the recovery of all business technology products and services. This also involves collaborating with cross-functional teams to ensure effective DR execution. Knowledge Management and Repository Development: Background in developing and maintaining enterprise-wide knowledge repositories of technology and tools. This encompasses ensuring accessibility and relevance of knowledge resources More ❯

globally. Key Responsibilities May Include: Lead the Enterprise Architecture team, guiding them in setting technology policies, standards, and governance practices across the organization, ensuring compliance with lifecycle and asset management standards. Develop and maintain the business, technical, application, information, process, and infrastructure views of the organization's architecture to ensure cohesive and efficient operations. Ensure the technology strategy is … integration, particularly in collaborating with Product and Platform teams to align technology solutions with business objectives. This includes experience in leading the design of integrated systems. Team Leadership and Management: A track record of leading and managing teams of architects and specialists. This includes direct experience in providing guidance, mentorship, and direction to ensure adherence to architectural standards and … Recovery (DR) plans, with a focus on the recovery of all business technology products and services. This also involves collaborating with cross-functional teams to ensure effective DR execution. Knowledge Management and Repository Development: Background in developing and maintaining enterprise-wide knowledge repositories of technology and tools. This encompasses ensuring accessibility and relevance of knowledge resources More ❯

via Teams Provisioning • Building laptops using Autopilot • Previous ITSM experience • Print devices, Uniflow, scanning • Strong network fundamentals including VPN troubleshooting. • Azure Entra ID/Active Directory Administration • Intune Administration • Knowledge Management creation and maintenance • Remote Control Tools • Server Fundamentals • SharePoint Proactive awareness and alerting of: • New software requests. • Security breaches. Your team This will be a hybrid role … tasks via our AskIT ServiceNow system. • Highly motivated with a flexible approach. • A willingness to continually develop levels of knowledge. • Ability to support staff at different levels of ICT knowledge and experience. • Excellent time management and organisational skills with the ability to achieve results. • Full UK Driving license More ❯

Title: Business Analyst Contract: 2-year fixed term Salary: £50,000 Work Location: Mostly remote, but you will report into the Birmingham office Roles Available: 3 (in Finance, Asset Management, and Operations teams) About the Role Gleeson Recruitment Group have just been briefed on a fantastic opportunity for 3 Business Analysts to join a great organisation in the heart … visual process maps. Document existing business processes through workshops (remote or in person), interviews, and process walkthroughs to build a comprehensive and accurate picture of existing operations-especially where knowledge is fragmented or undocumented. Identify opportunities for process improvement, simplification, and innovation during both mapping and blueprinting stages. Business requirements - Facilitate workshops and interviews to gather requirements, identify business … support software providers in configuring solutions that fit the businesses requirements. Collaborate with IT, third-party suppliers, and business leads to ensure accurate system configuration and design. Support change management activities by ensuring stakeholders understand process changes and by providing process documentation for training and onboarding. Support change impact analysis and contribute to testing, training, and rollout activities. Champion More ❯

grooming, sprint planning, daily stand-ups, and retrospectives. Collaborate closely with the Product Director on roadmap execution, resource planning, and delivery alignment. Document internal methodologies, product governance processes, and knowledge management resources to ensure consistency and scalability. About you... Bachelor’s degree in business, technology, or a related field. 2–5 years of experience as a Product Owner … Analyst, or Project Manager in a technology/product environment. Proven ability to gather requirements and translate them into user stories, technical tickets, and acceptance criteria. Experience with project management and backlog tracking tools (e.g., Asana, Jira, Trello). Strong skills in building project plans, timelines, and status reports (Gantt chart tools a plus). Familiarity with agile methodologies More ❯

grooming, sprint planning, daily stand-ups, and retrospectives. Collaborate closely with the Product Director on roadmap execution, resource planning, and delivery alignment. Document internal methodologies, product governance processes, and knowledge management resources to ensure consistency and scalability. About you... Bachelor’s degree in business, technology, or a related field. 2–5 years of experience as a Product Owner … Analyst, or Project Manager in a technology/product environment. Proven ability to gather requirements and translate them into user stories, technical tickets, and acceptance criteria. Experience with project management and backlog tracking tools (e.g., Asana, Jira, Trello). Strong skills in building project plans, timelines, and status reports (Gantt chart tools a plus). Familiarity with agile methodologies More ❯

problem resolution. Build strong relationships with senior stakeholders and act as a trusted business partner. Manage vendor performance and ensure compliance with contractual and regulatory standards. Drive continuous improvement, knowledge management, and capability building across teams. Drive adoption of the current ITIL/ITSM best practices and support implementation of new tools Engage and influence regional teams, to … leading global service teams in complex, multi-region organisations. Strong understanding of ITIL and process improvement. Demonstrated success managing outsourced delivery models (India experience advantageous). Skilled in stakeholder management, change leadership, and building trust across diverse teams. Familiar with hybrid cloud (Azure), ERP (SAP), and enterprise technology platforms. A collaborative, pragmatic, and culturally aware leader with exceptional communication More ❯

skills, has experience in proposing solutions and challenging clients to refine the best outcomes. Excellent communication skills, translates know-how into plain talking and easy to understand language. Developing knowledge and skills of technical engineering methodologies and has a good base in performance tools and platforms required to deliver, including JMeter and NeoLoad. Possesses theoretical knowledge as well … as basic/intermediate level of practical knowledge within technical engineering. Has awareness of new and emerging developments within the technology and/or retail sector. What we offer Personal relationships - We know each other as individuals with social meet ups at least quarterly and a Director open door policy Technical consultancy - Challenging technical work with varied projects/… clients and internal knowledge management forums True flexibility - Remote first approach delivering as teams for clients with expenses paid if needed to travel away from home Shared purpose - Owned by practicing consultants with a hand-picked client base in line with Spike principles Pick and mix benefits - Generous annual benefits allowance giving you the power to choose how More ❯

Roadmap: Define, prioritize, and manage roadmap commitments for all shared components, including but not limited to: AI-enabled services and capabilities as platform components Authentication and Authorization (SSO, identity management) Core APIs and microservices used by product teams Data storage, analytics, and data-sharing services Infrastructure scalability, reliability, and performance improvements Security and compliance features across the platform Drive … Review and Due Diligence : Support technical and product reviews of potential M&A targets, assessing technology stack, integration complexity, and value alignment Required Qualifications Experience: 8+ years in Product Management, with at least 3 years focused on B2B SaaS platforms, API products, or platform services Technical Acumen: Ability to understand complex architectures and cloud technologies; able to discuss design … Exceptional Communication & Presentation Skills: Ability to articulate platform strategies to engineers, PMs, and executives; capable of writing detailed specifications and delivering presentations Experience in EdTech or L&D: Product management in higher education or corporate Learning & Development, especially with VCMS or enterprise content solutions Partnership Experience: Evaluating and managing technology partnerships; involvement in technical due diligence for M&A More ❯

services Carries out virtual and physical infrastructure/network/storage builds and rebuilds Assists in the preparation of detailed technical delivery plans Maintain detailed network design documentation and knowledge management for operational transparency Contribute to the design and integration of new network solutions to meet evolving business needs Collaborate with cross-functional teams to implement network improvements …/proven experience on this level Microsoft PowerShell, Bash, Windows Server/Desktop and/or Redhat Linux (RHEL) Server/Desktop Administration, Hypervisor (vmware), Citrix VDI, Active Directory Knowledge of coding languages for scripting (e.g. Bash, PoweShell, Python, Perl, BAT) If this role is of interest, please send a copy of your CV to Tom McGuire by clicking More ❯

shape the next generation of legal technology. This is a unique opportunity to work within a forward-thinking tech team that's reimagining how AI can transform client delivery, knowledge management, and operational excellence across a global firm. Why this role? Work directly with data scientists and AI engineers on enterprise-scale AI and machine learning products. Build More ❯

shape the next generation of legal technology. This is a unique opportunity to work within a forward-thinking tech team that's reimagining how AI can transform client delivery, knowledge management, and operational excellence across a global firm. Why this role? Work directly with data scientists and AI engineers on enterprise-scale AI and machine learning products. Build More ❯

shape the next generation of legal technology. This is a unique opportunity to work within a forward-thinking tech team that's reimagining how AI can transform client delivery, knowledge management, and operational excellence across a global firm. Why this role? Work directly with data scientists and AI engineers on enterprise-scale AI and machine learning products. Build More ❯

you'll shape how an entire organisation manages its workforce. What You'll Own & Deliver: 🏗️ Technical Leadership Drive the complete migration from Kronos Workforce Central to UKG Pro Workforce Management Architect and validate system configurations that will serve as the blueprint for the future Lead cross-functional workshops that translate business needs into technical reality ⚡ Operational Excellence Deliver seamless … day support across the current Kronos ecosystem Engineer pay rules, work rules, and shift patterns that optimize operational efficiency Master complex integrations between HR, payroll, and Time & Attendance platforms 🎓 Knowledge Transfer & Empowerment Design and deliver training programmes that upskill operational teams Create documentation and SOPs that become the foundation for future support models Provide hands-on, on-site support … of managing vendor relationships and escalating issues effectively Operational Excellence: Expert-level troubleshooting and issue resolution capabilities Experience with interface monitoring in complex, multi-system environments Outstanding documentation and knowledge management skills What Makes This Opportunity Special? ✅ National Impact: Shape workforce management for thousands of employees ✅ Future-Focused: Work with cutting-edge SaaS platforms and modern architectures More ❯

you'll shape how an entire organisation manages its workforce. What You'll Own & Deliver: 🏗️ Technical Leadership Drive the complete migration from Kronos Workforce Central to UKG Pro Workforce Management Architect and validate system configurations that will serve as the blueprint for the future Lead cross-functional workshops that translate business needs into technical reality ⚡ Operational Excellence Deliver seamless … day support across the current Kronos ecosystem Engineer pay rules, work rules, and shift patterns that optimize operational efficiency Master complex integrations between HR, payroll, and Time & Attendance platforms 🎓 Knowledge Transfer & Empowerment Design and deliver training programmes that upskill operational teams Create documentation and SOPs that become the foundation for future support models Provide hands-on, on-site support … of managing vendor relationships and escalating issues effectively Operational Excellence: Expert-level troubleshooting and issue resolution capabilities Experience with interface monitoring in complex, multi-system environments Outstanding documentation and knowledge management skills What Makes This Opportunity Special? ✅ National Impact: Shape workforce management for thousands of employees ✅ Future-Focused: Work with cutting-edge SaaS platforms and modern architectures More ❯

you'll shape how an entire organisation manages its workforce. What You'll Own & Deliver: 🏗️ Technical Leadership Drive the complete migration from Kronos Workforce Central to UKG Pro Workforce Management Architect and validate system configurations that will serve as the blueprint for the future Lead cross-functional workshops that translate business needs into technical reality ⚡ Operational Excellence Deliver seamless … day support across the current Kronos ecosystem Engineer pay rules, work rules, and shift patterns that optimize operational efficiency Master complex integrations between HR, payroll, and Time & Attendance platforms 🎓 Knowledge Transfer & Empowerment Design and deliver training programmes that upskill operational teams Create documentation and SOPs that become the foundation for future support models Provide hands-on, on-site support … of managing vendor relationships and escalating issues effectively Operational Excellence: Expert-level troubleshooting and issue resolution capabilities Experience with interface monitoring in complex, multi-system environments Outstanding documentation and knowledge management skills What Makes This Opportunity Special? ✅ National Impact: Shape workforce management for thousands of employees ✅ Future-Focused: Work with cutting-edge SaaS platforms and modern architectures More ❯

months Rate: £70 - £81 per hour (Umbrella) IR35: Outside IR35 Are you an experienced product or process leader with a proven track record in transforming procurement and contract management processes? This is an exciting opportunity to take ownership of S2C and CLM processes, driving efficiency, system optimisation, and user-focused solutions across high-profile programmes. Key Responsibilities Own and … Conduct and analyse user research and usability testing, applying UX and user-centred design principles. Define, monitor, and report KPIs to measure adoption, performance, and compliance. Provide practical contract management expertise, including NEC3/4 contracts, PA23 frameworks, and CCS frameworks. Support transformation programmes with content strategies, guided journeys, and knowledge management initiatives. About You 5+ years … experience as a Product Owner, Product Manager, or Process Lead in transformation programmes, ideally with exposure to digital or SaaS systems. Deep understanding of S2C and CLM processes, contract management, and UX/user-centred design. Strong stakeholder engagement skills, able to influence across all levels of the organisation. Experience in construction, infrastructure, public sector, or defence environments is More ❯