1 to 25 of 93 Knowledge Management Jobs in the UK

Knowledge Management Lead Plymouth/Devonport Based (Mainly remote) up to £70 an hour Umbrella Inside IR35 12 Month Contract initially. A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. This is a great opportunity … Defence organisations based in Plymouth/Devonport (Mainly remote with travel to site a couple of days per month) Key Responsibilities Responsible for driving knowledge management within major infrastruc... JBLK1_UKTJ more »

health and safety practices, and providing technical leadership and training to customers and colleagues Job Description Essential Responsibilities Reliability, Availability and Maintainability Studies and Management (RAMS) Defining RAMS study structure and processes Monitoring the performance of RAMS processes Tracking and reporting to the Project Directorate the status of the … respect to own safety and systems and product integrity. Qualifications/Requirements Bachelor of Engineering degree or equivalent from an accredited institution Proven substantial knowledge and practical experience in performing reliability engineering in different industries Education Preferably educated with a Master of Engineering degree or above from an accredited … institution or equivalent knowledge or professional experience. Technical Domain Competencies At least proficient in the following areas: HVDC domain knowledge Reliability, availability and maintainability (RAM) assessment and management Reliability Block Diagrams (RBD Failure Mode & Effects Analysis (FMEA) Knowledgeable in the following areas: Reliability Centred Maintenance Systems Engineering more »

Knowledge Manager Location Hybrid Working (Keynsham, Bristol) Healthy animals and happy owners that s the goal. We are IVC Evidensia, and we are on a mission to build the world s best veterinary group. Investing in people, premises and processes, we deliver outstanding care in around 2,500 locations … globally. We are looking for a Knowledge Manager to join us in our mission and support, administer, and develop the Zendesk platform used within our organisation. You will also be responsible for designing, developing, and maintaining custom applications and integrations for the Zendesk platform. You ll have the opportunity … as service, product and operations to ensure information is created consistently, is kept up to date and encourages employees to begin to use the knowledge base as their first point of call. As the Zendesk Knowledge Manager your primary responsibility is to encourage correct and widespread usage of more »

minimum of 2 days a week in the office is required Reporting to: Head of Testing & Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers … high quality operational and technical application and systems support to Intersoft customers and internal business functions. Owner of the Incident, Problem, Change and release management process for respective projects, ensuring Incident and problem management goals are achieved. Minimizing the adverse impact of Incidents and Problems on the business … be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure the Environment, change, and release Management process are followed as implemented and agreed. You will be responsible for the development and implementation of documented Processes and Procedures where required with more »

a leading Law Firm headquartered in London. As the Applications Support Analyst, you will play a key role in providing comprehensive support for Document Management and Knowledge Management applications, contributing to business analysis related to new and existing applications. We are keen to speak to candidates who … support, troubleshoot and configure business applications in a legal environment, ideally around iManage or Netdocuments. Experience required: Knowledge of enterprise applications and systems including DMS Familiarity with emerging technologies and their potential applications Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments … Strong foundational knowledge of Microsoft 365 Experience with cloud platforms such as AWS or Azure Proficiency in SQL As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the more »

code reviews and retrospectives. * Design and implement the technical platform that is an integral part of the developer's working practices such as build management, release management and support responsibilities. * Working with all stakeholders, have significant input into technical roadmaps. * Play an active role in ensuring requirements are … and challenges, helping to prioritise solutions/demands and managing expectations of users/customers. Provide status and performance metrics where necessary. * Encourage strong knowledge management and distribution across applications, ensuring architecture diagrams and documents, data flows and integrations, release and deployment guides, administration, disaster recovery documentation, user … and/or training manuals are centrally stored and frequently reviewed. Knowledge/experience required * Net Framework 4+, .Net core and .Net * C# 4.0 * ASP.NET 4 & ASP.NET Web APIs * Angular or Angular JS * MVC 4.0 * SQL Server 2016 and above * Entity Framework (EDMX, Code First, Migrations) * Test Driven Development more »

for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so … Ops team, Technical Architect, and third-party suppliers Developers to solve more challenging issues. 7. Lead, manage and maintain GLA-wide IT issue and knowledge management systems. Provide technical support up to second level, and proactively liaise with external expert partner for third level support. 8. Work with … the development operations team during software release management. Take full responsibility for technical release management tasks assigned as part of the release management process. 9. Proactively produce and maintain technical and warranty documentation for all GLA digital services, work with external third-party suppliers and cloud service providers more »

and deliver internal and external content, support the co-ordination of our regional accounts, support bid pre-positioning & research and support the development and management of our client relationships. Your work environment BAM operates a flexible working policy Your mission Work with the regional pre-construction team as required … studies, presentations and proposal documents Assist with creating and distributing prepositioning documentation Providing support and assistance to bids as required, cascading prepositioning strategy and knowledge Liaise with the project and pre-construction teams to capture social media updates to feed into our corporate accounts Engage with our project teams … to produce high quality case studies and collate evidence data to contribute to our central Knowledge Management System Helping to identify and source evidence across the Region including setting up and managing a Sharepoint space for each project to capture and collate evidence throughout the project lifecycle Maintain more »

IT Knowledge Management Process Owner (ServiceNow) Base Locations: Havant (preferred), Reading; other possible locations: Aberdeen, Perth, Edinburgh. Working Pattern: Permanent | Full Time | Hybrid (1 day per month at the office - Havant (preferred)) Benefits: A comprehensive range of benefits to support your family, finances, and wellbeing, (including 34 days … holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing, and much more). About the Role: Are you passionate about Knowledge Management? Do you thrive in an environment where you can influence and improve service delivery? Join us as the IT Knowledge Management Process Owner, where you'll be pivotal in managing and enhancing our Service Knowledge Management System. Reporting to the Head of Service Management, you'll be part of a dynamic team dedicated to the delivery of Infrastructure & Platforms (I&P) Services across the UK and Ireland. more »

our deep experience and proven approaches - all around the world. DUTIES AND RESPONSIBILITIES – The position is primarily focused on client ownership, project delivery, people management and development, utilisation and revenue management, project methodology and organisation, contract management, PM tools utilisation, technical and business management integration, communication … and behavior, task and time management, problem-solving behavior, commitment, analytical and structural thinking, result orientation/quality management, risk management, relationship/partner management, knowledge management, driving value and business benefit, business development, and leadership skills and team management. Main Tasks: Maintain and … operational risks. Define and organise cloud project delivery approach based on company standards. Understand and manage complex contracts, applying change request processes. Utilise project management tools effectively, with full experience in Cloud ALM. Contribute to technical discussions and provide professional support. Demonstrate commitment to company strategy and vision, supporting more »

works with the technical teams to monitor SLA performance, manage incident quality and compliance, change process, patching co-ordination and scheduling, problem identification and management, knowledge management and service reporting. The ITSM Service Manager will oversee these functions with the support of a small team and report … role involves the following: Manage the ITSM Quality team and the outputs of that team and be responsible for reporting to the Customer Experience Management teams. Help develop strong processes so that in scope areas are managed and measured to meaningful KPI’s and SLA’s. Technical Competencies: Whilst …/Networks Business Competencies: Strong understanding of ITIL processes - advanced ITIL qualification would be desirable but not essential Experience of Problem, Incident and Change Management, analyzing incident trends, raising problem records, working with technical teams. Experience of Major Incident Management with the ability to work under pressure, engage more »

national security, all within a supportive and inclusive environment that allows everyone to thrive. The Role Our organisations are driven by information. As a Knowledge and Information Specialist, you’ll maximise that information’s impact and actively contribute to our mission. Working with a range of unique and interesting … information, you’ll use your specialist skills to drive business outcomes and inform key decision-making. With a background in information management, you’ll help implement best practice and share your knowledge to support the development of our community. This is a customer-facing role where you’ll … our objectives and legal obligations. At MI5, you’ll join the team that manages our data and information. This team is responsible for records management, data management, information and knowledge management, policy, and data governance. As your career develops, you could take on subsequent posts in more »

develop and implement long-term strategic plans, ensuring operational alignment with the organisation's mission. • Oversee all aspects of daily operations, including budgeting, financial management, fundraising, resource allocation, and cash flow optimization. • Develop and implement effective systems and processes for program management, project management, and knowledge management across all offices. • Lead a geographically dispersed team, fostering collaboration and a high-performing culture that values diversity and inclusion. • Servicing board meetings, international forums, and internal policy development. • Leverage data-driven decision-making to identify areas for improvement and implement innovative solutions. • Ensure adherence to legislation … preferably within a non-profit or international development sector. • Proven track record of success in managing geographically dispersed teams and complex operations. • Strong financial management expertise, including budgeting, forecasting, fundraising, and financial modelling. • Experience in developing management reports and presenting to the board of directors. • Excellent project management more »

Job Title Head of Portfolio Management Office (PMO) Reporting to Director of Construction Location Cookstown, Northern Ireland Job Purpose The Head of PMO role will be responsible for overseeing the full portfolio of Customer and strategic projects , providing expert knowledge and support to the project delivery team , monitoring … are consistently delivered in line with the project scope and agreed plans whilst ensuring effective communication and that relationships between the customer and project management team members are maintained. The focus of the role is creating, improving, and maintaining project delivery best practice while developing the project management … direct interaction with customers will be required in certain circumstances or on projects of strategic importance. Responsibilities: Assess the current health of the project management department and the level of project management maturity that exists within the current structure to gain a comprehensive understanding of the current way more »

with internal support teams and vendors. Lead by example a customer focused culture and attitude within the team. Implement and maintain service desk procedures, knowledge management, and continual improvement initiatives. Monitor and report service desk performance metrics (e.g., call volumes, resolution times, customer satisfaction) and drive improvement actions. … years’ experience or a Master’s degree with a minimum of 5 years’ experience. Proven experience in IT service desk operations, incident management, and team leadership. Ability to work with cross-functional teams across multiple regions and cultures. Excellent communication, customer service, and interpersonal skills. Strong understanding of ITIL … service management processes and best practices (ITIL certification is a plus). Proficient in Microsoft technologies, including Office Suite (O365, TEAMS, SharePoint, etc.), Microsoft operating systems, Windows Service, Active Directory, desktop applications, and computer and laptop deployments. Demonstrated ability to understand technological issues and systems and communicate technical concepts more »

client requirements. You will be primarily focused on the provision of deep technical escalation capability, mentoring of junior/less experienced team members, monitoring, knowledge management, documentation, maintenance/creation of knowledgebase articles and technical projects delivery. Technical Skills Experience with Microsoft Cloud solutions, Office 365 (Exchange Online … SharePoint Online, OneDrive for Business) Experience with Device Management and Remote Systems, i.e., Intune, Datto RMM, TeamViewer Strong understanding of Windows Server Operating Systems Strong understanding of Windows and MacOS Good experience with laptop/desktop hardware troubleshooting Practical knowledge of DNS, DHCP, Active Directory, Hyper-V, Exchange … WDS General knowledge and troubleshooting of smart phones File and folder security management Experience using backup products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning) Knowledge of Microsoft security suites e.g., Multifactor Authentication, Azure Audit Logs) Soft Skills Hands-on technical team leadership People management more »

are supposed to align all content-related activities and ensure that they become the brand voice. You invariably have to work on a content management system and knowledge management processes to scale content. The individual must be an expert in all things related to content, brand consistency … implementation of content strategies. Establishing workflow for requesting, creating, editing, publishing, and retiring content. Work with the technical team to implement an appropriate Content Management System. Conducting periodic competitive audits. Requirements: A degree in communications, public relations, or English. At least 10 years’ experience in content creation, including journalism … or publishing. Experience in writing thought leadership articles. An excellent understanding of the publishing requirements for digital platforms. Excellent organizational and time management skills. Vast knowledge in growing audiences and establishing target audiences. Outstanding written communication and interpersonal skills. Ability to converse and write in more than one more »

US law firm is expanding their Knowledge Management/Professional Support Lawyer function and is hiring a new Knowledge Lawyer (UK Tax) to join their Tax Department: Hybrid working 3/2 Salary will be between £130-200K+ dependent upon experience Open to both Knowledge experience or candidates wanting to move in to a Knowledge based role – Tax experience essential Knowledge Lawyer (UK Tax) Requirements: Our client is looking for a candidate who wants to be or already is a Knowledge Lawyer with a 3 to 8+ year PQE proven track … record in Tax, ideally from a recognised London based law firm. In this role the Knowledge Lawyer (UK Tax) will support the UK Tax team in all aspects of knowledge and technical knowhow, which will include: monitoring UK tax legislative changes and case law developments; creating, improving and more »

our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of … finding solutions to problems Provide technical expertise in Payroll Update systems with progress on incidents Work with third parties to resolve incidents Update config management and knowledge management databases Support path to live release management and deployment Required Technical and Professional Expertise Able to configure and … supporting implementation and provides production support of PeopleSoft Enterprise HR modules like Core HR, Recruiting Benefits, Compensation, Talent, Time and Labor, Payroll. Uses business knowledge to effectively integrate packaged technology into the clients’ business environment in order to achieve client expected business results. It also demands application personalization and more »

for our clients in the professional services sector. You will play a vital role in delivering exceptional customer experiences, covering remote and onsite support, management of endpoint devices and solutions, management and maintenance of cyber security tools, support and administration of on-premises and cloud infrastructure and network … support channels using our professional services automation tool, demonstrating patience, empathy, and technical expertise. Support our managed infrastructure and cyber clients, through daily proactive management tasks, as well as in response to incidents and monitoring alerts covering minor issues to major business critical incidents. Operate to defined SLA, OLA … and KPI models, in alignment with ITIL best practice and client commitments. Develop and maintain documentation and knowledge management of client and internal systems and processes, using designated documentation tools such as IT Glue and Lucid Charts. Deploy patches, firmware and software updates to business critical internal, cloud more »

the provision of electrical engineering support to operational projects in Ocean Winds’ portfolio. As an Electrical Engineer, you’ll be responsible for providing technical knowledge required to manage the integrity of operational assets within your area of expertise, where failure would have a major impact on safety, environmental, and … of Offshore Windfarm operations from turbine to grid connection. Core Main Accountabilities: Support the Asset Integrity Lead in defining and implementing an Asset Integrity Management Strategy. Ensure proactive monitoring of asset performance across wind farm electrical balance of plant and transmission assets. Liaise with and provide technical support to … any changes to scheduled maintenance plans. Action and/or prepare processes and procedures to support O&M. Provide technical support to commercial asset management activities where required. Working with procurement, engage specialist technical consultancy support where required, including preparing technical specifications and undertaking or coordinating technical assessment of more »

infrastructure environments Demonstrable Azure implementation and optimisation experience Understanding of Azure protocols and how best to manage and configure them to support cloud services. Management and optimisation of Office365 and Active Directory services, ensuring secure, efficient, and reliable network resources and user identity management. Provide ongoing operational support for … support channels, demonstrating patience, empathy, and technical expertise. Leverage monitoring tools to detect, respond to and troubleshoot infrastructure performance and reliability issues. Use vulnerability management tools to scan for and remediate vulnerabilities across client infrastructure, deploying patches, firmware and software updates as part of the remediation process. Monitor, manage … defined SLA. Operate to defined SLA, OLA and KPI models, in alignment with ITIL best practice and client commitments. Develop and maintain documentation and knowledge management of client and internal systems and processes, using designated documentation tools such as IT Glue and Lucid Chart. Maintain accurate and up more »

lawyers working on “bet the company” cases, we connect these professionals with the key data needed to make intelligent decisions. OpenText™ Legal Content and Knowledge Management solutions centralize legal information spread across disconnected and isolated systems. With Legal Content and Knowledge solutions, organizations can quickly and easily … product, improving productivity and gaining a competitive advantage. Our global sales team at OpenText works with customers to help them make data protection, records management and high-value content processes more efficient with content management and enterprise search integrations that securely connect with Microsoft® applications, matter management … hybrid solutions and services Experience working in a consultative capacity with C-level customers on complex cloud-based, on-premises or hybrid solutions. Expert knowledge of the B2B buying process and know all your key competitors and closely follow industry trends. You deploy advanced sales methodologies and tools to more »

day remote desktop support. · Follow the agreed ITIL processes and procedures, whilst continually reviewing to find improvements to the current processes. · Responsible for IT knowledge management to ensure the necessary information is up to date and available to the right people at the right time to maximize first … project training when necessary · Ensure all relevant support documentation of supported systems & applications are available and up to date to ensure agents have necessary knowledge at their fingertips. · Provide excellent technical support skills · Maintain a detailed understanding of Service Desk working practices and procedures essential. · Maintain customer focus · Maintain more »

develop comprehensive client growth plans, including client-specific targets and opportunities. Share insights with Goat teams to drive scalable net sales growth. Priority Client Management: Identify priority clients within agencies based on prospective net sales growth for Goat. Develop and execute individual growth plans and targets by client. New … stakeholder conversations and client negotiations. Continuous Development: Implement a culture of continuous improvement by upskilling team members and maintaining high performance standards. Client Relationship Management: Act as a liaison between WPP, Agency global client teams, and Goat's local market teams for major clients. Provide proactive commercial oversight and … stakeholders. Upselling Opportunities: Identify success stories and proactive upselling opportunities. Share these insights with local Goat teams to facilitate their net sales growth. Commercial Knowledge Management: Maintain a clear and accurate knowledge centre of all globally agreed commercial and operational models. Ensure local markets adhere to established more »