Swansea Vale, Swansea, West Glamorgan, Wales, United Kingdom
ERS
or operational disruption. Policy Adherence: Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL qualification preferable). More ❯
or operational disruption. Policy Adherence: Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL qualification preferable). More ❯
or operational disruption. Policy Adherence: Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL qualification preferable). More ❯
working knowledge of IT hardware and auxiliary computer equipment; Have a broad knowledge of computer network technology in a Microsoft Windows environment. Desirable Qualifications: MicrosoftCertifiedDesktopSupportTechnician (MCDST) Certification; ITIL certified in Service Operations; Prior experience of working in an international environment comprising both military and civilian elements More ❯