products such as Exchange and Skype for Business Active Directory, DHCP, DNS, Certificate authorities TCP/IP and interconnecting networks Ideally: Certified to a MCP standard or 4 years experience working with Windows Server platforms Our non-negotiables: Due to the highly secure environment that our work is conducted in more »
system/RMM Tool and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Professional IT Certifications such as MicrosoftMCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service more »
5+ years' experience in Networking and Microsoft packages offering virtual support on servers, workstations, and remote technology. Ideally hold some Microsoft qualifications such as (MCP/MCTS/MCSA/MCSE) and be comfortable speaking to clients at all levels offering expert technical guidance in a calm and succinct manner. more »
security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or MicrosoftCertifiedProfessional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability more »
work experience in the IT Service Desk area Relevant educational qualifications SAP/SAP Business One knowledge will be advantageous. Additional trainings for Microsoft (MCP level) and Cisco (CCNA Discovery) ICT service operations Basic ITIL knowledge Broad technical skills hardware, OS & software (Microsoft, mobile devices) Basic technical skills Server OS more »
point of contact for all IT related issues from users across the UK. It will require someone technically strong (ideally you will have an MCP certification/ITIL qualification, or similar) who can lead a team of 4/5 service desk analysts, manage IT development install requests, co-ordinate more »
hardware and software issues, managing web and email filtering permissions, and handling business systems accounts and remote access tools. ITIL v3/v4 Foundation & MCP qualification are desirable. If you have a good IT technical support background and capable of managing a support team - please apply. more »
Our clients are recruiting for an established Systems Support Technician to fill a new challenging role. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing more »
things. Responsibilities include supporting and building various devices, some networking (cisco switches) and IT asset management . While ITIL v3/4 Foundation and MCP certs are desirable, emphasis lies on your hardware support, build and ability to manage and lead a key service for the business. If you want more »
