22 of 22 Remote/Hybrid Major Incident Management Jobs in the UK

Business Consultant – Incident Management Transformation London, Birmingham or Edinburgh (Predominantly Remote) £950.00 p/d via Umbrella Contract Until End of November (Extension Potential) Overview We're seeking an experienced Business Consultant to support a major Enterprise Incident Management Transformation Programme within a leading financial … services organisation. This is a high-profile assignment focused on designing and implementing a modern Incident Management Command & Control Centre (IM C3) , helping transform how the organisation responds to technology, operational, cyber, and business incidents. Working alongside the Group Incident Management leadership team, you will play ...

acts as a subject matter expert and network architect, driving the design and evolution of the network environment, providing expert-level technical leadership during major incidents, and working across multi-disciplinary teams to ensure network services underpin the organisation's operational and scientific mission. Working alongside the Network Manager … configured, resilient, secure, and performant. Beyond day-to-day operational responsibilities, the role carries explicit accountability for network architecture, strategic design, and cross-functional incident response. This role also attracts a market pay supplement of £6650 per annum (to be reviewed in February 2027). Main duties ...

acts as a subject matter expert and network architect, driving the design and evolution of the network environment, providing expert-level technical leadership during major incidents, and working across multi-disciplinary teams to ensure network services underpin the organisation's operational and scientific mission. Working alongside the Network Manager … configured, resilient, secure, and performant. Beyond day-to-day operational responsibilities, the role carries explicit accountability for network architecture, strategic design, and cross-functional incident response., Key Responsibilities Own and maintain a comprehensive and current understanding of the network architecture, acting as an authoritative technical reference for network design ...

Title: Senior/Lead Incident Response Engineer Type: Permanent Location: London – Hybrid The Opportunity We are working with a leading, technology-driven financial services organisation to appoint two Senior/Lead Incident Response Engineers on a permanent basis. These are senior-level positions within a highly sophisticated cybersecurity … environment, suited to candidates who have built their careers in cybersecurity engineering and have subsequently developed deep expertise in incident response and major incident management. The organisation is looking for individuals who have already operated through large-scale, high-impact and business-critical cyber incidents ...

year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer — validate severity/impact, capture data and route incidents to the correct resolver group … keeping knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes ...

About the job you’re considering Capgemini provides a service to a Private Sector organisation. You will be working as part of a Service Management delivery team. Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major incidents Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable ...

well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service … governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners, ensuring aligned service delivery and accountability against agreed SLAs and KPIs. Major Incident & Escalation Management ...

Support Analyst with 1st and 2nd Level Treasury Systems Support – FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. Must have at least … financial systems support The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FISIntegrity. This is a 2nd level implementation and support position. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury‐critical processes ...

Hybrid - 1 x week in Marlow Department: Information Security Monday-Friday Are you an experienced cyber security professional with a passion for security operations, incident response and vulnerability management? We're looking for an Operational Security Lead & Cyber Vulnerability Manager to play a critical role in protecting Kensington … Role Reporting to the Chief Information Security Officer, you'll lead the day-to-day operational cyber security function, overseeing security operations, cyber incident management, infrastructure and cloud vulnerability management, and third-party security oversight. You'll be responsible for ensuring security risks are managed appropriately, coordinating ...

security controls across the full stack: Kafka, .NET/C#, Vue.js, Kong API Gateway, Auth0, and Salesforce. Lead threat modelling, penetration testing, and vulnerability management programmes. Own identity and access management strategy, including Entra ID, Auth0, and partner federation. Drive security engineering best practices within product and platform … responses. Partner with the DPO on data governance and breach notification obligations. Manage third-party and supply chain security risk, including critical outsourcing oversight. Incident management & operations: Own the security incident response plan; lead major incident management for cyber events. Operate and improve security ...

Application Support or Platform Engineering background who's ready to lead a team while remaining technically involved. You'll be responsible for operational excellence, major incident management and platform reliability, while helping shape the future direction of the platform through automation, monitoring and continuous improvement. What … Doing: Platform Operations Technical Leadership Team Leadership Stakeholder Management Continuous Improvement What They're Looking For: Essential Experience Strong background in Application Support or Platform Operations. Experience supporting bespoke business-critical applications. Previous leadership, mentoring or team management experience. Cloud platform experience (AWS preferred, Azure or GCP also ...

improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational oversight, stakeholder management, and transformation initiatives, making it an excellent opportunity for an experienced technology leader looking to make a broad business impact within a complex international … technology support teams, fostering a culture of accountability, collaboration, and continuous improvement. Monitor service performance through KPIs, SLAs, user feedback, and operational reporting. Support major technology projects, change initiatives, and process improvements. Drive adoption of approved AI, automation, and productivity-enhancing technologies. Work closely with regional leadership teams ...

improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational oversight, stakeholder management, and transformation initiatives, making it an excellent opportunity for an experienced technology leader looking to make a broad business impact within a complex international … technology support teams, fostering a culture of accountability, collaboration, and continuous improvement. Monitor service performance through KPIs, SLAs, user feedback, and operational reporting. Support major technology projects, change initiatives, and process improvements. Drive adoption of approved AI, automation, and productivity-enhancing technologies. Work closely with regional leadership teams ...

policies. The post holder will provide technical support for network incidents and problems, acting as an escalation point for complex issues and contributing to major incident response activities when required. They will assist in ensuring network infrastructure remains secure, supported, and appropriately maintained through regular patching, monitoring, documentation … lifecycle management activities. Key Responsibilities: Support the operation, maintenance, and continuous improvement of the BRUSH Group network infrastructure across all business locations. Monitor network performance, availability, and capacity, proactively identifying and resolving issues to minimise business disruption. Identify network configuration changes required to support business, operational, security, and project ...

high-performing platform capability that underpins critical banking services, supporting operational resilience and regulatory compliance. The role leads the transition from traditional infrastructure management to a platform-centric, product-led operating model, integrating platform engineering, DevOps, Site Reliability Engineering (SRE), and Network Operations (NOC) to enable scalable, automated … managing service‐level objectives (SLOs), error budgets, and proactive reliability engineering across critical services. Ensure end‐to‐end service reliability and resilience, including capacity management, availability, performance, and disaster recovery, aligned to operational resilience requirements for banking services. Lead Network Operations and Infrastructure Operations (NOC), ensuring 24/ ...

Change Manager: Work Location: London Hybrid Working Permanent Employment Years of exp: Min 5 years 1. Experience of patch management processes, vulnerability management concepts and related tooling. 2. Experience collaborating with infrastructure functions, including leading interlocks, gathering requirements, facilitating workshops with key stakeholders, and producing senior management … Jira. 7. Basic AI skills, including experience with tools such as Gemini or Copilot, would be beneficial. 1. Coordinate Windows Server and VMware patch management activities, including engagement with Windows and VMaaS engineering teams, Operations teams (including vendors), application owners and server owners to support a smooth ...

high-performing platform capability that underpins critical banking services, supporting operational resilience and regulatory compliance. The role leads the transition from traditional infrastructure management to a platform-centric, product-led operating model, integrating platform engineering, DevOps, Site Reliability Engineering (SRE), and Network Operations (NOC) to enable scalable, automated … managing service-level objectives (SLOs), error budgets, and proactive reliability engineering across critical services. Ensure end-to-end service reliability and resilience, including capacity management, availability, performance, and disaster recovery, aligned to operational resilience requirements for banking services. Lead Network Operations and Infrastructure Operations (NOC), ensuring 24/ ...

team as the wider security function evolves. This role offers genuine ownership, senior stakeholder exposure and strong progression potential into future lead or management responsibilities over time. The OpportunityWe are seeking an experienced Senior Cyber Security Analyst to join a global Cyber Defence function. This is not a traditional … capable of leading cyber incidents operationally, technically and commercially from end-to-end. You will act as a senior technical subject matter expert across incident response, detection engineering, cloud security and vulnerability management, while also providing calm, structured leadership during high-pressure situations. The environment is heavily Microsoft ...

bring: Minimum 5 years of sales experience with SaaS or hosted software to commercial accounts. Experience selling into larger commercial accounts. Experience selling: Major incident management, Cyber Security Operations, Infrastructure Operations, DevOps or Customer Support OperationsBackground or training in a consultative/Solution Sales processSolid blueprinting, consulting … today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running. ...

bring: Minimum 5 years of sales experience with SaaS or hosted software to commercial accounts. Experience selling into larger commercial accounts. Experience selling: Major incident management, Cyber Security Operations, Infrastructure Operations, DevOps or Customer Support Operations. Background or training in a consultative/Solution Sales process. Solid … today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations RunningTM. ...

operating model. Drive service transformation, optimisation and continuous improvement. Establish effective service governance across SLAs, XLAs, OLAs and KPIs. Lead and develop service management teams, building a high-performance culture. Provide senior leadership during major incidents and operational escalations. Develop and deliver a service improvement roadmap with measurable … outcomes. Manage strategic suppliers, performance, contracts and operational risk. Drive excellence across Incident, Problem, Change, Release and Capacity Management. Improve service integration, user experience and overall service maturity. Ensure compliance with relevant security, regulatory, ISO and CE+ requirements. What You’ll Bring - 10+ years’ experience in IT service management ...

operating model. Drive service transformation, optimisation and continuous improvement. Establish effective service governance across SLAs, XLAs, OLAs and KPIs. Lead and develop service management teams, building a high-performance culture. Provide senior leadership during major incidents and operational escalations. Develop and deliver a service improvement roadmap with measurable … outcomes. Manage strategic suppliers, performance, contracts and operational risk. Drive excellence across Incident, Problem, Change, Release and Capacity Management. Improve service integration, user experience and overall service maturity. Ensure compliance with relevant security, regulatory, ISO and CE+ requirements. What You’ll Bring - 10+ years’ experience in IT service management ...