19 of 19 Remote/Hybrid Major Incident Management Jobs in the UK

LGBTQ+ business community. Please do not contact the recruiter directly. About the job you’re considering An exciting opportunity to join Capgemini as a Major Incident Manager Lead, supporting a diverse portfolio of high-profile clients. In this role, you will lead and oversee … major incident management process, ensuring swift resolution and minimal business impact. You will be a confident decision-maker and analytical problem solver, thriving in high-pressure environments. As the primary point of contact during major incidents, you will coordinate cross-functional teams, drive timely response ...

Title: Lead Major Incident Manager (Contract) Contract Type: Inside IR35/Inside Scope Duration: Initial 6-month contract (extension potential) Day Rate: £450 per day pay rate Location: Hybrid Overview We are seeking an experienced Lead Major Incident Manager to lead and mature Major Incident Management capabilities within a complex delivery environment operating across P3M (Portfolio, Programme and Project Management) services. This role is responsible for driving effective incident governance, restoring service quickly during high-priority incidents, coordinating cross-functional teams, and embedding best practice aligned to ITIL Incident Management ...

Lead Major Incident Manager Duration: 6 Months Rate: £430 - £450 per day Location: Milton Keynes & remote (hybrid role) IR35 Status: Inside Start: ASAP Role Overview: A Lead Major Incident Manager is required for our government client who will be responsible for ensuring operational stability and delivering … high standard of service, by leading the major incident management response and processes. This role also oversees effective problem management activities whilst providing clear, insight driven reporting and analysis. This position plays a key role in minimising customer impact, identifying root causes and driving continuous improvement ...

communicate clearly with technical and non-technical stakeholders during high-pressure situations? Do you have knowledge of ITIL Processes and best practice for Incident and Request Management? Have you used analytical tools or dashboards to spot anomalies, trends, or early signs of potential issues? As an Incident … will monitor live services, triage incoming incidents, and collaborate with technical teams, suppliers, and stakeholders to drive timely resolution. You will also support major incident management processes, providing clear communication and updates to ensure stakeholders are informed throughout the incident lifecycle. This role requires strong analytical ...

communicate clearly with technical and non-technical stakeholders during high-pressure situations? Do you have knowledge of ITIL Processes and best practice for Incident and Request Management? Have you used analytical tools or dashboards to spot anomalies, trends, or early signs of potential issues? As an Incident … will monitor live services, triage incoming incidents, and collaborate with technical teams, suppliers, and stakeholders to drive timely resolution. You will also support major incident management processes, providing clear communication and updates to ensure stakeholders are informed throughout the incident lifecycle. This role requires strong analytical ...

communicate clearly with technical and non-technical stakeholders during high-pressure situations? Do you have knowledge of ITIL Processes and best practice for Incident and Request Management? Have you used analytical tools or dashboards to spot anomalies, trends, or early signs of potential issues? As an Incident … will monitor live services, triage incoming incidents, and collaborate with technical teams, suppliers, and stakeholders to drive timely resolution. You will also support major incident management processes, providing clear communication and updates to ensure stakeholders are informed throughout the incident lifecycle. This role requires strong analytical ...

communicate clearly with technical and non-technical stakeholders during high-pressure situations? Do you have knowledge of ITIL Processes and best practice for Incident and Request Management? Have you used analytical tools or dashboards to spot anomalies, trends, or early signs of potential issues? As an Incident … will monitor live services, triage incoming incidents, and collaborate with technical teams, suppliers, and stakeholders to drive timely resolution. You will also support major incident management processes, providing clear communication and updates to ensure stakeholders are informed throughout the incident lifecycle. This role requires strong analytical ...

communicate clearly with technical and non-technical stakeholders during high-pressure situations? Do you have knowledge of ITIL Processes and best practice for Incident and Request Management? Have you used analytical tools or dashboards to spot anomalies, trends, or early signs of potential issues? As an Incident … will monitor live services, triage incoming incidents, and collaborate with technical teams, suppliers, and stakeholders to drive timely resolution. You will also support major incident management processes, providing clear communication and updates to ensure stakeholders are informed throughout the incident lifecycle. This role requires strong analytical ...

communicate clearly with technical and non-technical stakeholders during high-pressure situations? Do you have knowledge of ITIL Processes and best practice for Incident and Request Management? Have you used analytical tools or dashboards to spot anomalies, trends, or early signs of potential issues? As an Incident … will monitor live services, triage incoming incidents, and collaborate with technical teams, suppliers, and stakeholders to drive timely resolution. You will also support major incident management processes, providing clear communication and updates to ensure stakeholders are informed throughout the incident lifecycle. This role requires strong analytical ...

communicate clearly with technical and non-technical stakeholders during high-pressure situations? Do you have knowledge of ITIL Processes and best practice for Incident and Request Management? Have you used analytical tools or dashboards to spot anomalies, trends, or early signs of potential issues? As an Incident … will monitor live services, triage incoming incidents, and collaborate with technical teams, suppliers, and stakeholders to drive timely resolution. You will also support major incident management processes, providing clear communication and updates to ensure stakeholders are informed throughout the incident lifecycle. This role requires strong analytical ...

Lead Major Incident Manager Location: Milton Keynes (Hybrid minimum 60% onsite) Contract: Initial 6-month contract Rate: £364.65 per day PAYE/£467.08 per day Umbrella IR35: Inside IR35 The Opportunity We are seeking an experienced Lead Major Incident Manager to lead the response to critical … incidents and drive Problem Management activities within a fast-paced Technology & Operations environment. This is a hands-on leadership role focused on maintaining operational stability, minimising service disruption, driving continual service improvement, and delivering high-quality reporting and analysis. Working closely with technical teams and stakeholders, you will play ...

Protect) Ensure infrastructure availability, reliability, and performance across cinema and office environments. Identify and remediate potential issues proactively before business impact occurs. Participate in major incident response, including technical troubleshooting and escalation support. Cloud & Microsoft Platform Administration Administer and support Microsoft Azure services and cloud-hosted infrastructure. Support … operational processes across territories. Support implementation of new tools, monitoring platforms, and automation capabilities. Participate in testing, change implementation, and release activities. Service Management & Governance Lead and contribute to major incident management, including coordination, resolution, stakeholder communication, and root cause analysis (RCA). This includes support ...

Lead Major Incident Manager Duration: 6 Months Rate: £430 - £450 per day Location: Milton Keynes & remote (hybrid role) IR35 Status: Inside Start: ASAP Role Overview: A Lead Major Incident Manager is required for our government client who will be responsible for ensuring operational stability and delivering … high standard of service, by leading the major incident management response and processes click apply for full job details ...

Title: Lead Major Incident Manager (Contract) Contract Type: Inside IR35/Inside Scope Duration: Initial 6-month contract (extension potential) Day Rate: £450 per day pay rate Location: Hybrid Overview We are seeking an experienced Lead Major Incident Manager to lead and mature Major Incident Management capabilities within a complex delivery environment operating across P3M (Portfolio, Programme click apply for full job details ...

continuity dependencies. Provide meaningful governance, reporting and assurance to senior stakeholders on DR and BC readiness, resilience posture, identified risks and remediation activity. Ensure incident response, cyber resilience and major incident management processes integrate seamlessly with the wider DR and BC framework. … leader during major incidents and recovery events, helping to coordinate response activities and drive business recovery outcomes. Promote a strong culture of resilience across the organisation by increasing awareness and understanding of DR and BC responsibilities at all levels. What skills & qualifications you will need: Experience managing or supporting ...

Provide strategic leadership to user support and digital workplace teams, creating a high-performing, customer-focused service culture.o Lead and embed a robust service management strategy, including ITIL-aligned processes and clear performance measures.o Own major incident management, confidently engaging technical teams, business users and senior … leaders during critical issues.o Manage complex supplier relationships and procurement activity, ensuring value for money and effective service delivery.o Build capability through coaching, performance management and learning and development across teams.o Bring extensive experience of IT service management leadership, enterprise technology and excellent communication skills. About ...

infrastructure or managed services Strong VMware, Azure, Windows Server, and Linux expertise Experience with enterprise backup and disaster recovery solutions Proven technical leadership and major incident management experience Knowledge of ITIL service management and change control Scripting and automation experience (PowerShell and/or similar ...

strategic technology decisions are aligned with business priorities, operational requirements and long-term network evolution. Own the end-to-end technical solution for a major UK enterprise managed service customer. This is a dedicated, principal-level Cisco network engineering role on a complex, multi-site data network, the technical … authority the customer turns to. You'll be the senior technical voice the customer trusts during major incidents, the engineer who finds ways to improve the network and save money, and the person calm enough to stand the technical line when something sits outside the scope. The Business ...

Hybrid Working 2-3 days in office | West Midlands We're recruiting for an experienced D elivery Manager/Delivery Lead to join a major consultancy delivering large-scale digital transformation programmes. This is a delivery leadership role focused on ownership, control, governance, and people leadership - ideal for someone … candidates who can clearly demonstrate experience with: Leading medium-to-large delivery teams Managing interdependencies across teams or suppliers Budget ownership and financial accountability Major incident management and service recovery Delivery recovery/success planning Strong people leadership and mentoring Agile delivery within complex environments This ...