16 of 16 Remote/Hybrid Major Incident Management Jobs in the UK

Major Incident Manager Location: Sheffield Day rate: Up to 600 per day inside IR35 Duration: Until end of March 2027 (view a view to extend) Type: Full time, 5 days a week Hybrid: 2-3 days in the office, remainder remote working Are you an experienced Major Incident Manager with a background in infrastructure, networks, disaster recovery and IT service management? We are seeking a skilled Major Incident Manager to lead the restoration of critical IT services across complex enterprise environments. You'll coordinate high-severity incidents, drive service recovery, manage stakeholder ...

DNA. Invest in us and we'll invest in you!. Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures … ASPIRE Global Service Centre. This role is pivotal in ensuring compliance during both service transition and operational BAU, whilst driving continuous improvement associated with incident and request management, major incident management, problem management, knowledge management, quality management and change management. Key Responsibilities ...

service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support an emergency service and help keep Nottinghamshire's communities safe … service portfolio, ensuring the reliable, effective and customer-focused delivery of technology services across the organisation. Working as part of the ICT management team, you will collaborate with internal teams, suppliers, project teams and stakeholders to ensure ICT services meet operational requirements and support organisational priorities. You will play ...

service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support an emergency service and help keep Nottinghamshire's communities safe … service portfolio, ensuring the reliable, effective and customer-focused delivery of technology services across the organisation. Working as part of the ICT management team, you will collaborate with internal teams, suppliers, project teams and stakeholders to ensure ICT services meet operational requirements and support organisational priorities. You will play ...

recurring faults, and ensuring technological change reaches the operation safely. The RoleAs our Service Assurance Specialist, you will operate within our Proactive Application Management capability. You will play a central role in ensuring our network-critical applications remain stable, resilient, patch-current, and operationally ready. This role bridges … between deep technical specialists and live aviation operations. Additionally, you will operate on-call within a scheduled roster as a Major Incident Manager for IT incident escalations out of hours, with full training and tooling provided. Key Responsibilities· Proactive Application Prevention: Monitor health trends, capacity, and early ...

Service Manager Key Responsibilities Service Leadership & Governance Own the end-to-end performance, governance, and continual improvement of IT services. Develop and maintain service management strategies, operating plans, and improvement roadmaps. Act as the senior service management lead, ensuring business priorities are translated into effective service outcomes. Chair … service reviews and governance forums, providing clear updates on performance, risks, financials, and improvement activities. Service Desk Management Lead and develop the Service Desk function, including Service Desk Agents and Service Analysts. Ensure consistent processes for incident and service request intake, triage, prioritisation, routing, communication, and fulfilment. ...

wide range of end-user IT issues, escalating complex problems to specialist teams when required. Manage and prioritise workloads effectively using the IT Service Management platform. Maintain accurate records of incidents, requests, resolutions, and customer communications. Collaborate with Digital Workplace and wider IT teams to deliver a consistent … knowledge articles that improve service quality and support efficiency. Identify recurring issues and trends, contributing to continuous service improvement initiatives. Support wider IT Service Management activities, including Incident Management, Request Fulfilment, Change Management, Major Incident Management, and Problem Management. Essential and Desirable Criteria ...

wide range of end-user IT issues, escalating complex problems to specialist teams when required. Manage and prioritise workloads effectively using the IT Service Management platform. Maintain accurate records of incidents, requests, resolutions, and customer communications. Collaborate with Digital Workplace and wider IT teams to deliver a consistent … knowledge articles that improve service quality and support efficiency. Identify recurring issues and trends, contributing to continuous service improvement initiatives. Support wider IT Service Management activities, including Incident Management, Request Fulfilment, Change Management, Major Incident Management, and Problem Management. Essential and Desirable Criteria ...

Assessment & Qualifications DeliveryLocation: Manchester or Rotherham – HybridJob Level: IC20 (Specialist)This role aligns with positions typically advertised in the external market as IT Service Management Specialist, IT Service Delivery Analyst or IT Service Management AnalystAbout PearsonAt Pearson, we add life to a lifetime of learning so everyone … technology platforms to deliver more scalable, resilient and cost-effective services. About the RoleWe're looking for a proactive, adaptable and customer-focused Service Management Specialist to join our Assessment & Qualifications Delivery team. This is an exciting opportunity to play an important role in supporting the technology services behind ...

Assessment & Qualifications DeliveryLocation: Manchester or Rotherham – HybridJob Level: IC20 (Specialist)This role aligns with positions typically advertised in the external market as IT Service Management Specialist, IT Service Delivery Analyst or IT Service Management AnalystAbout PearsonAt Pearson, we add life to a lifetime of learning so everyone … technology platforms to deliver more scalable, resilient and cost-effective services. About the RoleWe're looking for a proactive, adaptable and customer-focused Service Management Specialist to join our Assessment & Qualifications Delivery team. This is an exciting opportunity to play an important role in supporting the technology services behind ...

role, with o pportunity to lead and shape a growing support function. This role combines team leadership with technical problem-solving. You'll own major incident management, act as the escalation point for critical issues, and work closely with engineering teams to ensure problems are resolved quickly … comfortable taking charge during outages, coordinating stakeholders, and driving issues through to resolution. Responsibilities Lead, mentor and develop a team of support engineers. Own major incident management and serve as the escalation point for critical issues. Coordinate cross-functional teams during outages and service disruptions. Remain hands ...

GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionSupport Analyst with 2nd Level Treasury Systems Support – FIS IntegrityFIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk … Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 2nd level implementation and support position. Operational Platform Monitoring & Treasury Process AssuranceEnsures uninterrupted execution of Treasury‐critical processes and protection ...

Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Technology team are looking … infrastructure across on-premises and cloud environments. The ideal candidate will have a strong background in systems administration, automation, cloud technologies and identity management, with some exposure to database operations. You will help keep Baringa's infrastructure reliable, secure and continually improving by solving complex incidents, supporting Windows ...

Provide strategic leadership to user support and digital workplace teams, creating a high-performing, customer-focused service culture. Lead and embed a robust service management strategy, including ITIL-aligned processes and clear performance measures. Own major incident management, confidently engaging technical teams, business users and senior … leaders during critical issue. Manage complex supplier relationships and procurement activity, ensuring value for money and effective service delivery. Build capability through coaching, performance management and learning and development across teams. Bring extensive experience of IT service management leadership, enterprise technology and excellent communication skills. About ...

within a small and highly supportive team, where you will be involved in all aspects of information and cyber security, spanning governance, risk, assurance, incident response, supplier oversight, culture and strategic change. You will employed on a remote contract with occasional travel to their HQ in London. This role … Cyber Essentials Plus and ongoing assurance activity. Providing security input into wider projects and business change. Coordinating the business response should a significant security incident occur. Skills Required Strong information security governance, risk and assurance experience. Knowledge of NIST, CAF or similar security frameworks. Cyber Essentials Plus knowledge/ ...

what's your next change? Are you creative and innovative? Are you customer and solution oriented? Are you prepared to re-think Information Management services? A vacancy for a Service Delivery Manager, UK - National Messaging has arisen within Airbus Defence and Space in Stevenage or Portsmouthto join our Digital … reliability, availability and security of National Messaging services in the UK with 5K usersYou will perform ITIL based support processes that include incident, problem, change, configuration, and event management with a proven "user-centric" approach to business operationYou will ensure that service agreements with the provider are observed ...