Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
techniques to tasks such as text classification, named entity recognition, knowledge search, topic modelling and text generation. Build and leverage knowledge graphs to enhance languageunderstanding and enable more advanced NLP applications. Architect and advocate for comprehensive solutions that integrate AI/ML technologies fluidly with the current … systems. Develop methods to integrate and utilize LLMs, such as GPT, BERT or open source foundational LLM's (Llama2), for naturallanguageunderstanding and generation tasks. Conduct thorough exploratory data analysis to gain insights into text data characteristics and develop effective pre-processing strategies. Collaborate with data more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Detail 2 Recruitment Ltd
and conversation design, with a focus on voice AI, chatbot, and IVR systems. Strong understanding of naturallanguage processing (NLP/NLU) technologies and machine learning Demonstrated ability to design and implement complex conversational flows, considering factors such as user intent, context, and system capabilities. Experience working … in a customer service environment and a deep understanding of customer needs and preferences desirable Excellent stakeholder management, communication and collaboration skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders. Creative problem-solving skills and a passion for delivering exceptional user experiences … flows and prompt writing and managing generative AI platforms Design and develop best practice conversational flows for voice AI, chatbot ensuring a seamless and natural interaction experience for customers. Collaborate closely with cross-functional teams, including product managers, digital teams, and customer support specialists, to understand customer and colleague more »
business. The role Leverage data to derive strategic insights Mentor and act as a lead for a team of data scientists Use LLMs, NLP, NLU etc to power real-time decision making The person A third level degree and significant experience in data science Strong skills in python, SQL, R more »