22 of 22 Remote Operations Management Jobs in the UK

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the … solutions to support business strategies. Provide technical direction and guidance to development teams, ensuring adherence to best practices, standards, and architecture principles. Act as a key advisor to senior management on technology trends, innovations, and opportunities to enhance business operations. Oversee and manage end-to-end delivery of IT projects, ensuring they are completed on time, within budget, and … and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in JavaScript or More ❯

including suppliers) as coordinated by Quality Management. Deploying and assessing product quality assurance processes and identify areas for improvement; Ensuring the correct interface and support to Programmes, Engineering and Operations management teams for all product assurance matters. What are we looking for? Minimum HNC/HND in Engineering or Quality Assurance Practitioner of current QA problem solving and … quality assurance, or a similar role. Strong communication and interpersonal skills. Strong analytical and problem-solving skills, ability to run reports in Excel, use SAP QM system, and document management tools. An ability to implement quality standards and monitor quality performance. Here's what's in it for you This is a great opportunity to join a vibrant and More ❯

Due to the nature of the client, you must be a Sole UK National and have Active SC Clearance Role purpose/summary We are seeking an experienced IT Operations Management (ITOM) and Hardware Asset Management (HAM) Technical Architect to lead the design, implementation, and optimisation of ServiceNow Discovery and HAM. The ideal candidate will have a … strong background in IT Operations, asset management, and integration strategies, with the ability to bridge technical solutions and business needs. This role requires deep, hands-on expertise in ServiceNow ITOM Discovery and through understanding of the HAM lifecycle. Key Skills/requirements Develop and Implement Discovery Design and configure ServiceNow Discovery processes for accurate infrastructure mapping. Ensure discovery … protocols, and cloud discovery methods. Ability to conduct technical assessments and produce detailed solution architectures. Familiarity with integrations between ServiceNow and third party ITOM tools. Excellent communication and stakeholder management skills. Experience facilitating workshops and presenting technical concepts to non-technical audiences. Experience in large scale enterprise environments or complex transformation projects Preferred Qualifications CIS - Discovery CIS - HAM ITIL More ❯

consider fully remote for the right candidate Salary: Basic £24-26k depending on experience with commission OTE £36k Driving Operational Excellence, Empowering Team Success Overview The MSP Sales Operations Assistant is a vital contributor to the success of our growing Managed Service Provider (MSP) ecosystem. This role is ideal for a detail-oriented, proactive individual who thrives on … collaboration and is eager to make a meaningful impact in a dynamic, fast-paced technology environment. As a crucial support to the sales and operations teams, the MSP Sales Operations Assistant ensures smooth day-to-day operations, contributes to the achievement of organisational goals, and helps drive efficiencies that empower success across the partner network. Key Responsibilities … Quote Management and Inquiries: Focus on creating accurate and timely quotes, responding to inbound inquiries via phone and email, and ensuring prompt follow-up for reports and responses to enhance partner and team communication. Operational Support: Assist in managing sales processes, documentation, and workflows to ensure seamless operations and optimal team productivity. Data Management: Maintain, update, and More ❯

customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities More ❯

As Lead Operations Manager, youll be designing and delivering intelligent, data-informed processes that serve learners, centres, and regulators with precision and agility. If you're a great leader, obsessed with data, good at working across multiple systems, thrive on solving complex problems, and bring a high level of technical acumen, this is your opportunity to lead with impact. … Were building a Centre Operations function that delivers operational excellence and sets the benchmark for efficiency, innovation and stakeholder service. This is therefore more than just an operations role its a chance to further shape our Centre Operations function through data-driven leadership. Were looking for someone with a broad mix of sound technical and data capability. … What we mean by this is that alongside leadership and management skills, you must be good with data management and analysis, proficient with excel, power query etc and be able to pick up new systems quickly. Based in our Wakefield hub, youll lead a range of Operations Managers, Delivery Managers, Coordinators, Administrators, and/or Technical Leads. More ❯

Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They have a strategy signed … off and in action so it's supporting this alongside the Director of IS The successful candidate will deliver and manage the day-to-day IT operations, maintaining high standards of IT service delivery, and safeguarding their IT infrastructure. The team that you will oversee is around 12, with a mix of IT security, IT infrastructure, IT service desk … professionals & a couple of Team Leaders Experience Required: Experience in a similar senior IT role i.e. Head of IT/Head of IT Services/Senior IT Operations Manager Hands-operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT operations management. More ❯

with accessible and dependable healthcare at a fraction of today's cost. Our team of Doctors, Engineers, Customer Support Advisors, Marketers, Product Managers, UX Designers, Pharmacists, and Commercial and Operations Specialists works collaboratively to develop and maintain a digital healthcare platform that suits our patients' needs and schedules. The pandemic changed our lives, requiring us to find flexible, remote … healthcare, and we plan to be the largest digital primary healthcare platform for people across Europe. About the role We are seeking a commercially aware and operationally astute Senior Operations Manager (Third Party Supplier and Procurement) to own and optimise the performance of our critical third-party service providers, including: Payment processing and transaction management Identity verification and … regulatory compliance Delivery and courier management for prescription medications You will be responsible for ensuring these partnerships are operationally efficient, contractually effective, and aligned with ZAVA's growth, compliance, and patient experience goals. The role involves ongoing procurement oversight, continuous pricing negotiation, and regular cost review across the business. This role requires continuous oversight of all third-party procurement More ❯

picture of their customers. Check out our investors and read more about us here . About the team We're looking for a diligent and detail-oriented Office & GTM Operations Manager to serve as the operational heartbeat of our UK team. This is a dynamic, high-impact role that sits at the intersection of office management, business operations … smoothly. If you're a force multiplier who thrives in a fast-paced, collaborative environment and loves making things work better for people, this role is for you. Office & Operations Management Act as the go-to person for the London office: manage office logistics, seating, supplies, vendor contracts, and equipment. Own meeting room bookings, expense tracking, and on … product initiatives. Develop and nurture local consultancy relationships to expand our referral and partner network. Who we're looking for 4+ years of experience in a role spanning office management, people programs, or business operations -startup or scale-up experience is a big plus. Exceptional project management skills and the ability to juggle multiple responsibilities with ease. More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Operations Performance Manager - SCM Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, pension, benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we … Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To manage Operations procedural governance through operational and SHARE process compliance, including outsourced contract performance reporting, legislative compliance with legalities and commercial governance. Driving operational decision making and performances via specialist SME … knowledge of a dedicated area within Operations. This providing specialist support to the Senior Operations Management Team up to UK board level and the business through cost and contract performance measurements and visibility. To ensure Operations performance measurements are interrogated and reported within agreed timescales Through strategic planning continually develop standard daily and monthly reporting for Operations More ❯

systems, and processes across multiple business areas. The IT Service Integration Manager will safeguard operational continuity and ensure IT services align with strategic business objectives. You will: Lead the management and delivery of IT services at a senior level, ensuring alignment with strategic goals and organisational requirements. Oversee the integration of diverse IT systems, processes, and services. Work closely … integration phases to maintain operational efficiency throughout. Key skills & experience: Proven experience in managing IT service integration during periods of significant change or transformation. Strong background in IT service management, IT operations management, and service delivery. Solid experience in supplier and contract management. Strong knowledge of ITIL practices and governance frameworks. Good understanding of technical domains such More ❯

systems, and processes across multiple business areas. The IT Service Integration Manager will safeguard operational continuity and ensure IT services align with strategic business objectives. You will: Lead the management and delivery of IT services at a senior level, ensuring alignment with strategic goals and organisational requirements. Oversee the integration of diverse IT systems, processes, and services. Work closely … integration phases to maintain operational efficiency throughout. Key skills & experience: Proven experience in managing IT service integration during periods of significant change or transformation. Strong background in IT service management, IT operations management, and service delivery. Solid experience in supplier and contract management. Strong knowledge of ITIL practices and governance frameworks. Good understanding of technical domains such More ❯

future of InfoSec in a scaling B2B SaaS business that takes its security responsibilities seriously. What You'll Do Information Security Leadership Own and evolve our ISMS (Information Security Management System), ensuring it remains fit for purpose as we scale. Maintain and advance compliance across ISO 27001, SOC2, Cyber Essentials, GDPR, and any emerging frameworks (e.g. PCI DSS, AI … via Vanta). Drive awareness and promote best practices across the team around security, compliance, and data handling. Secure Tooling and IT Ops Oversight Guide secure configuration and ongoing management of tools like Kandji, Twingate, and 1Password. Oversee secure onboarding and offboarding workflows from a systems/access perspective, reducing risk during personnel changes. Partner with internal stakeholders to … tooling and SaaS security systems. Confident in managing compliance audits, access reviews, internal risk assessments and policy updates. Comfortable owning security strategy and technical documentation. Excellent project and stakeholder management skills - especially across tech, people and ops. Able to communicate clearly with both technical and non-technical audiences, translating policy into practice. Pragmatic, detail-oriented, and proactive in identifying More ❯

Support Team Manager to lead our global support team of 10+ across the UK and North America. This is a unique opportunity to shape the future of our support operations and ensure we continue to deliver outstanding experiences to our customers. The Role As Customer Support Team Manager , you'll be responsible for managing and evolving a multi-tiered … specialists across UK and NAM. Foster a positive, customer-first culture rooted in ownership, empathy, and continuous improvement. Recruit, onboard, and develop support talent, creating clear development paths. Service Operations Management Oversee day-to-day operations of a tiered support structure, ensuring SLAs and KPIs are met or exceeded. Manage team scheduling, workload distribution, and escalation handling More ❯

in new and exciting ways. Responsibilities About the Role: This for a Client Services Project Manager is assigned to a specific campus and are responsible for the control and management of all client requirements within their Area of Responsibility (AOR). This role will be direct client facing and work in support of client requirements. Predominantly based between Corsham … Client Fit Out Schedule. Update Risks and Issues Log as required. Update Supplier Portals if applicable. Resolve any incidents and confirm to Head of Client Services when complete. Incident Management and Resolution. Project Closure On completion inspect installation with supplier. Create Snag List and confirm Timescales for resolution. Issue Practical Completion certificate (PCC) and arrange handover with Client. Close … Qualifications Skills & Experience Required: Strong technical knowledge of both: Data Centre Infrastructure (power, cooling, cabling, fitouts) Physical Security Systems (access control, CCTV, intrusion detection) Extensive experience in project or operations management within data centres, critical infrastructure, or physical security environments. Demonstrated success in building and leading high-performing teams. Experience with P&L ownership, budgeting, and financial reporting. More ❯

of growth are currently looking to attract a Network Engineer to join their expanding and progressive ICT Department. You will be joining a dynamic team of professionals who offer operations management, engineering services and energy management solutions to companies in high-hazard industries such as Oil and Gas or the Energy and Chemical sectors. Skills and Experience … scripting and maintenance, as well as 802.1X and other network security protocols. Proven experience in the physical design and installation of Local Area Networks (LANs). Skilled in the management and support of Wide Area Networks (WANs) Ideally degree qualified or with relevant industry experience and/or certifications (e.g. CCNA/CCNP) Please contact Edward here at ISR More ❯

of growth are currently looking to attract a Network Engineer to join their expanding and progressive ICT Department. You will be joining a dynamic team of professionals who offer operations management, engineering services and energy management solutions to companies in high-hazard industries such as Oil and Gas or the Energy and Chemical sectors. Skills and Experience … scripting and maintenance, as well as 802.1X and other network security protocols. Proven experience in the physical design and installation of Local Area Networks (LANs). Skilled in the management and support of Wide Area Networks (WANs) Ideally degree qualified or with relevant industry experience and/or certifications (e.g. CCNA/CCNP) Please contact Edward here at ISR More ❯

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. Overview … territory will consist of strategic Global 2000 accounts and focused on approximately 6 accounts. You will need to have the ability to go wide within accounts to align our operations cloud story to different stakeholders (multi-product catalog). As a customer-centric organisation, PagerDuty places immense value on delivering exceptional sales experiences. Your mission will be to go … territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy Utilize historical data and market trends to provide accurate forecasts to management Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment More ❯

Job Description: Job Title Production Assurance Senior Engineer Location Birmingham Corporate Title Assistant Vice President The Production Assurance function sits within Operations Management, providing governance for the detection of unauthorised application change within the Production environment. The function is responsible for the Lookback process, which is a manually operated control that seeks to confirm that randomly selected application … change in production replacing the manual Lookback control. You will work with engineering teams to ensure requirements are fully understood and contribute to the design and implementation of an operations and governance model to manage the onboarding of applications to the detective solution and the management of alerts. You will be expected to contribute to the documentation detailing … improvement as part of Continual Service Improvements Undertaking reporting activities to support continual assessment of exposed risk within the Lookback process Contributing to the design and adoption of an Operations and Governance model for an unauthorised application change detective solution Your skills and experience Deep understanding of Linux and Unix file systems, containerized environments (Kubernetes, OpenShift, Google GKE) Excellent More ❯

per annum (FTE £50,000), depending on experience Our client is a Microsoft Solutions Partner seeking transformative services focused on Microsoft Cloud for Office 365, Business Apps, Mobile Device Management, Operations Management, and Azure. They work to enact change and achieve meaningful outcomes by maximising the value of technology and building enduring relationships. This is an exciting More ❯

business to drive Service Creation, Go-To-Market Strategies and Business Development for our Service Providers (SP) route to market in EMEA region. This role will have strong product management and business development expertise, in leading the initiatives that enhance our networking and security portfolio in SP managed services. Responsibilities Initiative Leadership : Develop and lead installed-base refresh programs … a matrix organization with entrepreneurial vigour. Skills and Expertise Go-to-Market Strategy : Expert in business development for enterprise solutions via SP partners. Executive Interaction : Comfortable engaging with senior management as a thought partner. Technical Knowledge : Strong understanding of Networking, Security, and Managed Services technologies. Negotiation Skills : Proficient in constructing deals and programs. Analytical and Creative : Capable of managing … multiple projects and stakeholder expectations. Adaptability : Flexible in changing strategies and tactics when necessary. Organized and Efficient : Detail-oriented with excellent time management skills. Travel Readiness : Willing to travel domestically and internationally more than 30% of the year. Work closely with Product Management, Sales, Engineering, Marketing teams, service providers, and customers. Success involves managing multiple tasks, prioritizing effectively More ❯