of a delivery - Provide quality assurance and manage architect and engineer deliverables - Excellent client relationship and communications skills - Deliver designs for large scale, complex global UC deliveries - Experience in PBX replacement projects - MSCE/MCP certification preferred but not essential - experience key Technical Experience - Subject Matter Expert in Microsoft Skype for Business/Microsoft Lync (all features) - Microsoft Teams (Office More ❯
service desk Microsoft 365 Suite, Azure, Active Directory Experience supporting Windows Server (DC, DNS, DHCP, GPO) Exposure to WiFi technologies (Cisco, Ruckus; Aruba experience is a bonus) Knowledge of PBX systems (Mitel, NEC, Gamma Horizon, 3CX) and telecoms fundamentals Familiarity with ISDN, PSTN, SIP services, and analogue terminations Excellent communication skillsboth written and verbal A flexible, can-do attitude and More ❯
issues for VIP clients and exciting project work. Technical Skills Microsoft Windows 11 Active Directory & Microsoft Entra ID Microsoft 365 applications (including Teams) Microsoft InTune/Endpoint Manager Cloud PBX (e.g., Ring Central, 3CX, 8x8, Cisco) Deployment Services (SCCM, WDS, WSUS) IPv4 Networks (DHCP, DNS, S/FTP, SMTP, NTP, VLANs) Audio Visual Equipment (DSP, DANTE, Room Systems, Projectors) Mac More ❯
compliance. Provide technical training and project participation for UC upgrades and integrations. Key Attributes Required: Strong background in UC or telecoms technical roles. Deep understanding of VoIP (SIP, RTP), PBX systems, SBCs, and cloud UC platforms. Familiarity with networking concepts (QoS, VLANs, firewalls). Strong problem-solving and communication skills. More ❯
compliance. Provide technical training and project participation for UC upgrades and integrations. Key Attributes Required : Strong background in UC or telecoms technical roles. Deep understanding of VoIP (SIP, RTP), PBX systems, SBCs, and cloud UC platforms. Familiarity with networking concepts (QoS, VLANs, firewalls). Strong problem-solving and communication skills. More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
integrations, and offer technical input on migration and transformation projects Essential Skills & Experience Previous experience in a UC or telecoms support role Strong understanding of VoIP protocols (SIP, RTP), PBX systems, and cloud-based UC solutions Familiarity with SBCs, managed Wi-Fi, and enterprise networking (QoS, VLANs, firewalls) Excellent troubleshooting skills and a methodical approach to problem resolution Clear communication More ❯
a Voice Engineer with KubeNet, you will be responsible for providing clients with exceptional service, installing and commissioning cloud telephone systems, including Microsoft Teams Calling. With experience of traditional PBX environment or within the ICT sector delivering VoIP/SIP and IP networks, the successful candidate will join our growing Voice team and support our wider service desk and business … understanding of IP networks, TCP/IP, and troubleshooting network-related issues. Customer Service: Demonstrated experience in a customer-facing role with excellent verbal and written communication skills. IP PBX Systems: Familiarity with IP PBX systems and their configuration beneficial. Problem-Solving: Ability to troubleshoot and resolve complex technical issues efficiently. Team Collaboration: Ability to work effectively within a team More ❯
management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available … management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available More ❯
software, telecommunications or in call/contact centre technology. Sound technical knowledge of TCP/IP networking and VoIP technology. A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP) Demonstrated technical problem solving proficiency Software and/or Telephony. Excellent analytical and advanced troubleshooting skills with end-users/customers Excellent customer service and communication skills More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
software, telecommunications or in call/contact centre technology. Sound technical knowledge of TCP/IP networking and VoIP technology. A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP) Demonstrated technical problem solving proficiency Software and/or Telephony. Excellent analytical and advanced troubleshooting skills with end-users/customers Excellent customer service and communication skills More ❯
support rota (with additional pay) The Person Solid background in Windows Server environments (e.g., DNS, DHCP, GPO) Experience with WiFi technologies, ideally Cisco, Ruckus, or Aruba Familiarity with hosted PBX systems (e.g., Gamma Horizon, 3CX) Confident working independently, with flexibility to travel and stay overnight Full UK driving license Reference Number: BBBH255226 To apply for this role or to be More ❯
teams to resolve technical issues. Industry experience including understanding of the contact centre business, as well as general market and business trends. Understanding of networking technologies and telecommunications architecture (PBX, Carriers, VoIP). Demonstrated ability to work independently as part of a larger team. Ability to excel in a fast-paced, agile environment with assertiveness, critical thinking, and strong problem More ❯
Sittingbourne, England, United Kingdom Hybrid / WFH Options
Sota
About the Company Sota is committed to delivering innovative IT solutions that empower businesses to succeed. Our mission is to provide tailored technology services that meet the unique needs of our clients, fostering a culture of collaboration and excellence. About More ❯
Unit 3-5, Manton Centre, Manton Lane, Manton Industrial Estate, Bedford, England
KARTELL UK LIMITED
log issues (with guidance) regarding network devices such as printers, Apple Mac, Windows computers and laptops (including installed software products), IP camera systems, network switches, biometric systems, NAS servers, PBX Phone systems Monitor all of the IT estate backup procedures Perform Daily procedural checks Create and administer Active Directory users and organise mailboxes Create ERP users and profiles To support More ❯
Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
Key responsibilities for the Telephony Engineer will include: • Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions. • Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. • Experience of administering, monitoring and troubleshooting Voice technologies and platforms. • Change management and risk assessment … Engineer:- • At least 5 years' experience working in one or multiple IT areas. • Degree in IT or appropriate discipline(s) - desired but not essential. • Experience in managing or supporting PBX migrations • Strong knowledge of video & voice technology. • Strong knowledge of Unify Hipath systems and services. • Strong knowledge of Cisco UCM • Experience of using tools such as Wireshark and other troubleshooting More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Hays Specialist Recruitment Limited
Analyst, you will provide essential first-line support for telephony and communication systems, ensuring seamless voice connectivity for a global customer base. You will be responsible for troubleshooting VoIP, PBX, and unified communications platforms, resolving telephony-related incidents through phone and case management systems. Working in shift patterns ranging from 8am to 11pm, with later shifts occurring once every six … when needed, and collaborate with senior IT support teams to maintain efficient operations. Responsibilities Follow IT support procedures and escalate issues when needed. Troubleshoot and triage telephony, VoIP, and PBX support cases. Document system failures and update internal databases. Manage customer cases from setup to ongoing support, ensuring SLAs are met. Act as the technical lead during customer service reviews. … at the Milton Keynes office 5 days a week. Strong verbal and written communication skills in English (Spanish is a bonus). Familiarity with telephony systems, VoIP (SIP, RTP), PBX solutions, cloud telephony, and call routing. Ability to troubleshoot voice connectivity issues efficiently. Strong Linux and SQL knowledge (hands-on experience is a bonus). What you'll get in More ❯
Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
Key responsibilities for the Telephony Engineer will include: Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions. Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. Experience of administering, monitoring and troubleshooting Voice technologies and platforms. Change management and risk assessment … Engineer:- At least 5 years experience working in one or multiple IT areas. Degree in IT or appropriate discipline(s) desired but not essential. Experience in managing or supporting PBX migrations Strong knowledge of video & voice technology. Strong knowledge of Unify Hipath systems and services. Strong knowledge of Cisco UCM Experience of using tools such as Wireshark and other troubleshooting More ❯
South East and London areas. About the Job: Reporting to the Sales Director, your role as a Telecoms Field Sales Executive will focus on developing new business opportunities in PBX, Hosted, and Network Services through a combination of field sales and telesales activities. You will also manage and develop existing accounts to maximize sales revenue. The ideal candidate will be … ability to operate effectively in a high-pressure, deadline-driven sales environment to close deals and meet targets. Skills/Experience Required: Proven track record in B2B Telecoms Sales (PBX, Hosted, Network Solutions) Ability to identify and secure new business opportunities Experience in developing existing customer accounts to maximize revenue Computer literate, organized, and capable of prioritizing tasks to deliver More ❯
Market Drayton, Shropshire, England, United Kingdom
Muller UK & Ireland
Key responsibilities for the Telephony Engineer will include: •Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions.•Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications.•Experience of administering, monitoring and troubleshooting Voice technologies and platforms.•Change management and risk assessment … Engineer:- •At least 5 years’ experience working in one or multiple IT areas.•Degree in IT or appropriate discipline(s) – desired but not essential.•Experience in managing or supporting PBX migrations•Strong knowledge of video & voice technology.•Strong knowledge of Unify Hipath systems and services.•Strong knowledge of Cisco UCM•Experience of using tools such as Wireshark and other troubleshooting More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
BPL Business Media Ltd
with additional support for sites nationwide. Key Responsibilities: Support and maintain Unify/Siemens systems, UC Servers, System Networking, and IP Telephony. Support Ericsson LG, NEC, Toshiba, and Panasonic PBX systems. Skills/Experience Required: Experience with Unify/Siemens systems, UC Servers, System Networking, and IP Telephony. Experience supporting Ericsson LG, NEC, Toshiba, and Panasonic PBX systems. More ❯
components such as routers and switches. Ensuring all installations meet the required standards and specifications. Requirements: Proven experience in telephony installations, specifically with iPECS systems. Proficiency with VOIP and PBX systems. Experience with Cat 5 cabling. Strong understanding of networking, including routers and switches. Relevant qualifications and certifications. DBS (Disclosure and Barring Service) check or willingness to obtain one. How More ❯
Employment Type: Contract
Rate: £250 - £350/day Negotiable dependent on experience
Birmingham, West Midlands, England, United Kingdom
TXP
components such as routers and switches. Ensuring all installations meet the required standards and specifications. Requirements: Proven experience in telephony installations, specifically with iPECS systems. Proficiency with VOIP and PBX systems. Experience with Cat 5 cabling. Strong understanding of networking, including routers and switches. Relevant qualifications and certifications. DBS (Disclosure and Barring Service) check or willingness to obtain one. How More ❯
Sheffield, South Yorkshire, England, United Kingdom
TXP
components such as routers and switches. Ensuring all installations meet the required standards and specifications. Requirements: Proven experience in telephony installations, specifically with iPECS systems. Proficiency with VOIP and PBX systems. Experience with Cat 5 cabling. Strong understanding of networking, including routers and switches. Relevant qualifications and certifications. DBS (Disclosure and Barring Service) check or willingness to obtain one. How More ❯
components such as routers and switches. Ensuring all installations meet the required standards and specifications. Requirements: Proven experience in telephony installations, specifically with iPECS systems. Proficiency with VOIP and PBX systems. Experience with Cat 5 cabling. Strong understanding of networking, including routers and switches. Relevant qualifications and certifications. DBS (Disclosure and Barring Service) check or willingness to obtain one. How More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
TXP
components such as routers and switches. Ensuring all installations meet the required standards and specifications. Requirements: Proven experience in telephony installations, specifically with iPECS systems. Proficiency with VOIP and PBX systems. Experience with Cat 5 cabling. Strong understanding of networking, including routers and switches. Relevant qualifications and certifications. DBS (Disclosure and Barring Service) check or willingness to obtain one. How More ❯