implementation. Being a single point of contact for the customer till they are settled and set up for success on CareStackTM. Adopt a consultative approach to understand the current practice workflows and adapting them for CareStackTM. Influence and educate the customer towards better workflows and SOPs that would yield higher growth Monitor them for core workflow adoption during the … initial few weeks and proactively reach out if they are found vulnerable while using CareStackTM. Make an early assessment of the change management impact on the practice and predict possible churn scenario and highlight the ones that may need more support than usual. Required Skills/Experience Analytical Skills, Software Implementation, and Communication skills Customer Satisfaction and Customer … Service skills Experience in healthcare or dental industry is a plus Experience using software Strong project management skills Excellent problem-solving abilities Ability to work independently and collaboratively in a fast-paced environment. Bachelor's degree or equivalent experience Company Description CareStackTM is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement and reporting needs More ❯
Responsibilities (Text Only) - Customer Relationship Management - You will lead by example to proactively develop relationships to further Microsoft's customer success goals with key customer, partner, and internal contacts. - Customer Success leadership - Customer Strategy and Growth - You will drive conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. … support customer adoption and active usage of Microsoft products and services aligned to outcomes and objectives defined within agreed-upon customer success plans. - Customer Success Leadership - Delivery and Program Management - You will manage a repeatable and predictable business by coaching a team on program planning and customer-facing program review, managing key stakeholder and executive expectations via delivery of … attracting and retaining great people. Qualifications (Text Only) Required Qualifications - Bachelor/Master's Degree in Business, Engineering, Computer Science or related field - 5+ years customer success, solution delivery, practicemanagement, support delivery, customer-facing consulting, or portfolio management experience OR equivalent experience - 2+ year(s) people management experience - Relevant work experience within the Software Development More ❯
an innovative, fast-growing healthcare technology company that’s transforming how dental practices manage their operations. With a mission to streamline clinical and business workflows, they provide market-leading practicemanagement solutions designed to improve patient care and simplify administration. The business is driven by collaboration, customer success, and continuous improvement—making it an exciting and rewarding place … sale to understand their goals and onboarding requirements Develop and manage tailored onboarding success plans Ensure delivery of all onboarding commitments and intervene when necessary to maintain momentum Project Management Drive onboarding success plans, aligning internal stakeholders to meet key milestones Track progress against agreed timelines and adjust plans as needed Monitor completion of all onboarding tasks Customer Engagement … the voice of the customer internally Coordinate the transition of clients from onboarding to adoption and ongoing support What They’re Looking For: 3+ years’ experience in onboarding, project management, or implementation roles within SaaS or tech environments Proven track record of managing customer relationships and delivering projects on time Strong stakeholder management and change management capabilities More ❯
that empowers growth-minded dental businesses. Now serving over 13,000 practices and 118,000 customers in North America, Planet DDS delivers a comprehensive suite of solutions, including Denticon PracticeManagement, Cloud 9 Ortho PracticeManagement, and Apteryx Cloud Imaging. Planet DDS is dedicated to enabling dental support organizations (DSOs) and groups to grow and thrive More ❯
About Us At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practicemanagement come together to enhance patient care and build a thriving dental practice. We're innovators, relentless in our pursuit of customer success and constantly pushing the boundaries … opportunities for everyone. How you'll make an impact As a Training Consultant, you will be driven and passionate about high-quality face-to-face training. You will drive practice success by demonstrating how our solutions are crucial for patients to access dental care. You will work closely with the wider training consultants and the training team leader on … delivering professional training. What you'll do Train customers in the use of our software within their practice environment. Configure the software to meet customer requirements, ensuring the best practice training to maximise usage of the software and modules. Assist the training leader with the production of training-related documents and tasks. Assist the Project Manager with planning More ❯
also looking for someone with some experience in AI to help us drive our AI data projects forward. This role will support the ezyVet product , a cloud based Veterinary PracticeManagement Software. We provide easy to use Software that helps veterinary practices save time, increase revenue, communicate better with client s and reduce workload stress. We are a … enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips. Our journey is solving veterinary practices' most pressing More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Zest Business Group
Are you passionate about tech, training, and helping people embrace change with confidence? Zest Optical is looking to identify enthusiastic Training & Support Specialists to join a leading provider of PracticeManagement Software on a 4-month project, delivering impactful training and go-live support for a major software rollout across a well-established chain of optical practices within … a designated region. You'll be working within a global leader in optical software solutions, helping roll out a brand-new version of their practicemanagement system to a nationwide network of opticians. This is your chance to be at the heart of a transformation that enhances patient care and modernizes day-to-day operations. You'll be … you love tech, enjoy working with people, and thrive on seeing users succeed, this project is for you. What the role will entail: Deliver hands-on training to optical practice staff on the new software Provide onsite and/or remote go-live support during rollout Act as a friendly first point of contact for user questions and troubleshooting More ❯
Quick Registration First Name Last Name e-mail Phone Sector Location Our client is looking for a Credit Control Manager. Private Client Investment Management Trainee. Our client is a Global Financial Broking firm in London. Client Onboarding KYC Associate. 5 days a week in London. Date: 1 Aug 2024 Sector: ADMINISTRATION Type: Permanent Location: London Salary … firm's regulatory and legislative environment. The team of three works closely with other teams across the firm. Responsibilities include: Analyzing data from AML database and the firm's practicemanagement database using Excel. Performing checks which may involve reviewing Companies House filings, running PEP and sanctions checks, and other electronic reports, then analyzing the results. Updating the … in a timely manner, reviewing existing clients, ensuring client records are updated, and supporting documentation is suitable and filed correctly within the AML database. Setting up clients on the practicemanagement database, ensuring adherence to procedures including anti-money laundering protocols. Collating data from different sources and systems, liaising with the Technology team to improve systems and processes More ❯
Why not join a reputable firm in the heart of Surrey where you can enjoy its scenic views and natural beauty! This global practice has experienced significantyear on year growth and as a result, is looking foran Audit Manager to join its team in Guildford. As an Audit Manager you will be people and strategy focused. Developing and enjoying … on a client base that is both rewarding on a personal and professional level Be responsible for leading and directing all aspects of audit services Take part in wider practicemanagement at a local level Support Partners in group sales and marketing activity, including playing a leading role in client pitch teams, attendance at group networking, and other More ❯
Consultant/Architect would be providing security architecture, consulting and strategic direction to clients as part of the Enterprise Security Initiatives for a global System Integrator. Identity and Access Management as well as general security will be an area of experience allowing you to Identify and evaluate business risks & threats and internal controls which mitigate such risks, and related … director to define Security Strategy and build and nurture positive working relationships with clients Consulted and provided solutions in the areas of enterprise business/technology strategy, Identity & Access Management, Data Security, business process optimization/re-engineering, enterprise infrastructure security design & optimization Designed and implemented solutions for enterprise security infrastructure, security, identity management/entitlement, disaster recovery … business continuity strategy and planning, fault tolerant infrastructure, contingency planning, crisis management, application/infrastructure integrity. The Architect/Consultant is a senior technologist that plays an important client facing consulting role. Listen to customer business problems and requirements and articulate how solutions can be structured to address them and follow this through the sales pursuit process. Work closely More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Ernest Gordon Recruitment
TOIL + Great Work to Life Balance Are you someone from an IT Software Support background with experience in software, looking for your next opportunity to join a leading practicemanagement software company in the dental practice industry, offering career progression, on the job training, personalised training and reviews, generous holidays and a company pension? On offer More ❯
also looking for someone with some experience in AI to help us drive our AI data projects forward. This role will support the ezyVet product , a cloud based Veterinary PracticeManagement Software. We provide easy to use Software that helps veterinary practices save time, increase revenue, communicate better with client s and reduce workload stress. We are a … enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips. Our journey is solving veterinary practices' most pressing More ❯
help design, build and maintain cloud-based applications that are used by thousands of dental professionals across the globe. Who we are Henry Schein One provides leading online dental practicemanagement software to thousands of dental professionals. We are shaping the future of how millions of patients interact with their dental practice. We aim to solve tough, real More ❯
Job Title: Dental Software Trainer (Ideal for Practice Managers) Location: Mobile role/UK travel Contract: 12-month contract initially (strong potential to go permanent) Salary: £32,000 - £35,000 + company car Are you an experienced Practice Manager looking for a fresh challenge outside of day-to-day practice life? This is a fantastic opportunity to … take your hands-on experience in dental practicemanagement and step into a rewarding role where you'll train and support dental teams across the UK on industry-leading dental software. You'll use your insider knowledge of how a practice runs to deliver training that truly speaks to the needs of professionals on the ground - whether … it's reception, clinical staff, or fellow practice managers. Key Responsibilities: Deliver engaging, tailored training on dental practicemanagement software - both on-site at practices and remotely via virtual platforms Train a variety of dental team members - including receptionists, nurses, dentists and managers - helping them feel confident using the system Create simple, useful training materials like guides More ❯
to join the BFI's Data and Digital Preservation department, in the role of Collections Data Manager. This new role will manage the BFI National Archive's Axiell collections management system infrastructure (the Collections Information Database - CID): oversee support and development, implement a roadmap for improvement, enhancement, and integration; ensure that all components meet current and future requirements for … good practicemanagement of BFI National Archive and BFI Reuben Library collections data. The role will also take the lead in the planning and implementation of best practice collections documentation and information management procedures and workflows. Key responsibilities include: Manage the key components of the Collections Information Database (CID) infrastructure, including Axiell Collections, Axiell Internet Server … Axiell Move, and Workflow. Take responsibility for creating and implementing information management and documentation procedures and workflows, ensuring that collections systems and data support BFI National Archive procedures and deliver its strategic objectives and business processes. Provide line management and leadership for a Collections Information Database Specialist, Information Specialist, and Documentation Team Leader, including workload prioritization, setting objectives More ❯