Lead Customer Insight Analyst
- Hiring Organisation
- Harnham - Data & Analytics Recruitment
- Location
- Leeds, West Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £60,000 - £70,000 per annum
with social listening tools and voice of customer data Design and analyze A/B tests to optimize campaigns Partner with Data Science on predictive models (churn, propensity, scoring) Present insights to CMO, CRM Director, and Finance teams Manage team of 4 analysts - set direction, develop talent, show what … prescription refills) WHAT YOU NEED Essential: Strong SQL (querying large datasets, complex joins, optimization) Customer segmentation, LTV modeling, or RFM analysis experience Understanding of predictive models (churn, propensity, scoring) Power BI or Tableau for dashboards Team leadership or mentorship experience Confident C-suite communicator with energy and presence Highly ...