to 16:00 or 09:00 to 18:00 shifts, ensuring support is available across our clients' different time zones. Identify and address potential issues before they escalate, proactivemonitoring and client feedback Develop and maintain a comprehensive knowledge base and training materials for clients Manage day-to-day relationship management of clients with a higher level of … ability to collaborate effectively with stakeholders at all levels. Good customer care skills Attention to detail Good organisational skills Ability to work under pressure Great administrative skills Quick learner Proactive/self-starter Nice to have: French speaking Why join us: You'll be joining one of the UK's top 10 fintech companies at a time we hope More ❯
technology. Train and coach process excellence capabilities and use of business process tooling Assist in the governance of requests for changes to a common business process framework Assist in proactivemonitoring of business process to provide assurance that published business processes are maintained and improved in line with established standards Leverage, govern and optimize process excellence technologies Support More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactivemonitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Experis
second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of the Trust's IT systems including managing capacity, proactively monitoring error conditions and alerts and ensuring that all of the Trust policies and procedures relating to security and best practice are adhered to. Overview of Essential Responsibilities: Provides advice More ❯
luton, bedfordshire, east anglia, united kingdom Hybrid / WFH Options
Ventula Consulting
business Train and coach process excellence capabilities and use of business process tooling Assist in the governance of requests for changes to a common business process framework Assist in proactivemonitoring of business process to provide assurance that published business processes are maintained and improved in line with established standards Leverage, govern and optimize process excellence technologies Support … business ownership of the process excellence tooling Develop a migration path for applicable processes to be managed using the business process tooling Assist in the pro-active monitoring of the business process to provide assurance that the published business processes are maintained and improved in line with established standards Partner with business and programme teams to identify high-impact More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Reed Technology
are seeking an experienced Infrastructure focused candidate with Azure and On-Prem experience. This role is crucial for maintaining the operational integrity of our IT systems and requires a proactive approach to system maintenance, monitoring, and improvement. Day-to-day of the role: Support and maintain the infrastructure around the Azure-based Pension Administration system. Monitor server performance … ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDB database up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage networking components More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Reed Technology
are seeking an experienced Infrastructure focused candidate with Azure and On-Prem experience. This role is crucial for maintaining the operational integrity of our IT systems and requires a proactive approach to system maintenance, monitoring, and improvement. Day-to-day of the role: Support and maintain the infrastructure around the Azure-based Pension Administration system. Monitor server performance … ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDB database up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage networking components More ❯
a consultancy environment and to fast track your career progression. The immediate purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health checks to ensure that integration platforms and workflows are More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Informed Recruitment LTD
a consultancy environment and to fast track your career progression. The immediate purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health checks to ensure that integration platforms and workflows are More ❯
Build strong relationships across the business and invest in training and upskilling your team to ensure continuous growth and capability development Oversee daily operations, ensuring efficient incident resolution and proactivemonitoring Act as the go-to escalation point for complex technical and operational issues Maintain service excellence by meeting SLAs and driving performance improvements Collaborate across IT, delivery More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Crimson
organisation. Effective communication is necessary to support all teams. The role also encourages a data-driven approach throughout the business and oversees the implementation of a control framework for monitoring purposes. The position leads and develops the BI/MI team with a focus on innovation and ongoing improvement. Interaction with executive stakeholders is required to identify information requirements More ❯
bradford, yorkshire and the humber, united kingdom Hybrid / WFH Options
Crimson
organisation. Effective communication is necessary to support all teams. The role also encourages a data-driven approach throughout the business and oversees the implementation of a control framework for monitoring purposes. The position leads and develops the BI/MI team with a focus on innovation and ongoing improvement. Interaction with executive stakeholders is required to identify information requirements More ❯
with new customers, helping prioritize deployment to deliver value swiftly. Customer Advocacy: Work closely with customers to understand their challenges and advocate for their requirements within our product team. Proactive Support: Monitor usage patterns to anticipate needs and suggest improvements or new features proactively. Collaborative Problem-Solving: Collaborate with engineering and product teams to resolve technical issues promptly, ensuring More ❯
on the Abnormal platform in a mutually verifiable manner, treating such success criteria as a critical measure of health that is defined, maintained, reviewed, and acted upon in a proactive manner. Use customer cadence calls and customer Business Reviews to define success criteria with the customer, prioritize those criteria, and get the customer's own assessment of how we More ❯
Aylesbury, Buckinghamshire, South East, United Kingdom
Arla Foods Plc
tangible way to the implementation and maintenance of the HSE & Quality process on-site. structured troubleshooting on site operations equipment and automations systems and to provide the Site effective proactive maintenance service. Structured updating and maintenance on production/packaging equipment (IT) Structured troubleshooting of PLC, HMI and SCADA Software Plan and maintain proactivemonitoring of site … with setbacks Analyses complex issues Makes realistic and effective plans Business Skills: Working knowledge of HSE requirements Financial awareness IT literacy Knowledge of business systems Functional Skills: Condition Based Monitoring (CBM) Root Cause Analysis (RCA) Reliability Centred Maintenance (RCM) Use of Computerised Maintenance Management System (CMMS) SAP PM Maintenance Module Language(s) : English Other: IPV4 networking Virtualisation Backup and More ❯
Droitwich, Worcestershire, England, United Kingdom
Cactus Search
We are seeking a Senior IT Engineer to join our clients dynamic and fast-paced team.This is a hands-on role requiring deep technical expertise, strategic thinking, and strong problem-solving skills.As a Senior IT Engineer, you will provide support More ❯
About the Remote Command Centre (RCC) The BGIS Remote Command Centre (RCC) is a technology-driven hub that leverages advanced analytics, real-time monitoring, and expert interventions to optimise building performance remotely. By utilising a team of subject matter experts, the RCC reduces operational costs, improves energy efficiency, enhances occupant comfort, and supports clients in achieving sustainability goals. Key … RCC functions include: 24/7 monitoring of critical building systems Remote interventions to resolve inefficiencies Management and reporting of operational risks Support for IoT mobilisation and smart building technologies Continuous improvement through data-driven insights Purpose of Job The RCC Operative is responsible for the proactivemonitoring and remote optimisation of building systems. Using real-time … on-site teams to maintain and enhance building performance. This role ensures reduced energy consumption, improved occupant comfort, operational resilience, and compliance with sustainability objectives. Key Responsibilities Real-Time Monitoring & Issue Identification Monitor BMS, HVAC, lighting, and IoT systems for anomalies, inefficiencies, and operational risks. Triage and resolve first-stage BMS issues, escalating when necessary. Analyse telemetry data to More ❯
well established and highly ethical company Key Responsibilities Performance tuning of MySQL databases across a large on-premise estate. Managing replication and HA, ensuring fast recovery and minimal downtime. Proactivemonitoring and optimisation. Maintaining reliable backup and recovery procedures. Collaborating with developers, analysts and the wider IT team on schema design and deployments. Supporting infrastructure upgrades and patching … MySQL or MS SQL administration experience (performance tuning, HA, replication). Confident with Linux/Unix (Red Hat preferred). Comfortable in a busy on-premise environment. Familiarity with monitoring and backup tools. Desirable: SQL Server administration and storage optimisation experience. Apply now for a confidential conversation. We’ll walk you through the details of the company, team culture More ❯
availability, and troubleshooting. Establish observability practices across all access points with real-time metrics, logs, and telemetry. Security, Compliance & Governance: Ensure compliance with corporate security and privacy policies through proactivemonitoring and enforcement. Partner with cyber and ISRM teams to integrate secure access into incident response, threat detection, and policy governance workflows. Support enforcement of access policies for … mobility, availability, and secure remote access to services and resources. Scalability & Service Excellence: Design remote connectivity solutions that scale to meet the needs of a global, mobile workforce. Lead monitoring, analytics, and continual service improvement initiatives focused on availability, latency, and security. Define and track KPIs, SLAs, and SLOs that reflect end-user experience and service performance. Leadership & Team More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Informed Recruitment
a consultancy environment and to fast track your career progression. The immediate purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health checks to ensure that integration platforms and workflows are More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Informed Recruitment Limited
a consultancy environment and to fast track your career progression. The immediate purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health checks to ensure that integration platforms and workflows are More ❯
a consultancy environment and to fast track your career progression. The immediate purpose of the role is to drive change requests and development to the integration landscape, whilst providing proactive systems monitoring and support. On a day-to-day basis you will perform daily system monitoring and health checks to ensure that integration platforms and workflows are More ❯
Employment Type: Full-Time
Salary: £50,000 - £65,000 per annum, Negotiable, Inc benefits
Hertfordshire, South East, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
control systems. * Managing endpoints like Cisco Webex, IP Phones, and integration with UC platforms. * Providing technical support and training for end-users on Cisco UC and AV solutions. * Proactively monitoring and maintaining room health, ensuring minimal downtime. Any certifications across Cisco Collaboration Products or CTS would be beneficial but the company do offer structured training. Apply now for full More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
BCT Resourcing
Job title: IT Programme ManagerLocation: London/RemoteSalary: Up to £70,000 depending on experience.Main Duties:Planning and designing IT programmes and projects, and proactively monitoring its progressDelivering IT projects within the agreed governance structure, timescales, scope and budgetTracking, prioritising and resolving issues and managing risks throughout the delivery processBudget and resource forecasting and management for each projectDefining the More ❯
responsible for global derivatives trading production environments. Your work will be driven both by product teams but also engineering team backlogs of improvements and tech debt. Work includes - Ensure proactive management of critical end—to-end workflows, continuously improving stability and resilience through close collaboration with delivery and infrastructure teams Assist with troubleshooting and issue resolution across development, support … deployment best practices 10 years+ experience with Front Office application support and vendor management Rapid incident response to maintain continuous trading operations, turning quick fixes into robust, scalable solutions Proactive system monitoring and troubleshooting, owning reliability improvements and ensuring their successful delivery Understanding of trading lifecycle, including order capture & execution, allocation workflow, settlement, and compliance requirements Strong analytical … as kdb, shakti] Soft Skills Excellent communication skills to interact with traders, developers, and stakeholders. Thrives in high-pressure situations while working alongside traders, developers and other engineering teams Proactive, self-motivated, and flexible with a positive attitude Ability to work under demanding deadlines with changing priorities in a trading room environment More ❯