Customer Success Operations Analyst
- Hiring Organisation
- IRIS Software Group
- Location
- Manchester Area, United Kingdom
opportunities, supporting proactive churn identification Maintaining and supporting documentation for CS playbooks, onboarding journeys, renewal workflows, and escalation processes Assisting with testing and quality assurance of system and configuration changes prior to wider rollout Providing day‐to‐day operational support to the Customer Success and Renewals teams , responding ...