To be continuously aware of the company health and safety policies including environmental, and to drive and deliver them at all times. Investigate and remedy issues when processes fail using analytical skills and strategic thinking multi-functional team player experienced in all aspects of warehousing and logistics. Responsible for more »
Bakewell, Derbyshire, East Midlands, United Kingdom
Bennett and Game Recruitment LTD
all system components in order to detect and prevent potential future issues. Set up and respond to remote monitoring systems to efficiently detect and remedy issues remotely where possible Produce monthly performance reports for customers detailing kWh generation, environmental metrics, issues remedied etc Deal with all incoming enquiries for … identifying the appropriate course of action to remedy. Managing own diary to visit sites to undertake resolution of issues identified. Determining cost of identified remedy, raising invoice for issue to customer and following through to payment. Coordination of sub-contractors where necessary to assist with more in-depth remedies more »
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Searchability NS&D Ltd
your skillset and personal profile in an inclusive culture. What will the Senior SRE be doing? Monitor system metric dashboards using Kibana Diagnosing problems Remedy and debug any issues from system deployment environments Track issues and carry out releases of new functionality Develop and mentor junior team members Maintain more »
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »
Cirencester, Gloucestershire, South West, United Kingdom
Usay Compare
upgrade company email accounts and accessories. To monitor activity on the network ensuring all IT regulations are being followed. To identify potential faults and remedy them before they escalate. To work with software developers to ensure all internal applications work as efficiently as possible with the internal hardware. To more »
Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx more »
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return: 25 days’ annual leave Birthday privilege day and Christmas shutdown Holiday buy, sell more »
Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx more »
understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management more »
enhance the compliance culture. Ensuring that the company’s risk register is up to date and putting in place effective procedures and controls to remedy these risks. Background requirements The ideal candidate will: Have a degree in Business, Finance, Legal or a related field, or equivalent. Have a compliance more »
Possess practical working knowledge of the ITIL framework and its applications. Demonstrate practical working knowledge of Programme/Project management methodologies. Proficiency in using Remedy and Service Now. Skills and Experiences Essential The successful candidate will possess the ability to: Proficiency in using Microsoft applications including Excel and PowerBI … forums as and when required. Forming part of multi-disciplinary teams to deliver clear outcomes and objectives to ensure successful programme delivery. Knowledge of Remedy and Service Now. Ownership of identifying operational Risks and ensuring full mitigation is in place. Participate and lead in lessons learned activities post programme more »
assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory And understanding of more »
The Role: BMCRemedy Consultant Salary: circa £70K with Car allowance , Bonus and extensive Blue Chip Benefits Location: Remote (with ability to travel to client site) The Opportunity: Due to ongoing expansion we have a rare opportunity for BMCRemedy Consultants a Market leading consultancy The Role: Configuring … all Remedy Service Level Management scenarios Developing Service Catalogue improvements within a Digital Workplace Configuring Remedy workflows to support process improvements. Remedy development and administration Remedy API integration Configuring SLAs within Remedy The Person: • Comfortable in configuring Remedy Incident, Change, Problem, Config, Service Level … Management, Request Fulfilment and Knowledge workflows • Experience in translating high level process requirements into detailed process implementations within Remedy • Experience in implementation, installation, configuration and maintenance of Development, Test and Production environments • Ability to apply product fixes, hot fixes, patches, and configuration changes to support the business processes • Strong more »
provide outstanding customer service and determination to identify and resolve issues and RCA. Experience working in a team-oriented, collaborative environment. Working knowledge of REMEDY/SNOW trouble ticketing system. Ability to onboard a thorough understanding of end to end Smart Meter infrastructure, messaging syntax and Operational Performance Regime more »
Cheltenham, England, United Kingdom Hybrid / WFH Options
Searchability NS&D
your skillset and personal profile in an inclusive culture. What will the Senior SRE be doing? Monitor system metric dashboards using Kibana Diagnosing problems Remedy and debug any issues from system deployment environments Track issues and carry out releases of new functionality Develop and mentor junior team members Maintain more »
and maintain dashboards, reports, metrics, and trending data related to information security. a strong understanding of information security fundamentals working with ticketing systems (ex. Remedy, Service Now) to assess information security controls based on cybersecurity principles and tenets. (e.g., CIS CSC, NIST SP 800-53, Cybersecurity Framework, etc.). more »
enhanced when completing workflow tasks by inputting comprehensive and ordered client information in a timely manner into HSBC Innovation Banking systems (including CRM and Remedy) Proactively collaborates with the Relationship, Operations, Financial Crime, Client Service, and Risk & Compliance teams, both locally and globally. Qualifications Excellent client service experience Successful more »
or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical Consultant you will be responsible for the following deliverables: • Preparing more »
Belfast Metropolitan Area, United Kingdom Hybrid / WFH Options
Hayward Hawk
enterprise environment. Strong understanding of ITIL principles and IT Service Management best practices. Proficiency in using ITSM tools (e.g., ServiceNow, Jira Service Desk, BMCRemedy). Excellent troubleshooting skills and the ability to work under pressure. Strong communication and interpersonal skills. Knowledge of cyber security principles and practices is more »
or more of the following two main areas, we want to hear from you: • ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) • Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Solution Architect: The primary role of the Solution Architect is to propose and govern more »
Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx more »
Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx more »
specialists. Windows Operating systems Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center more »
solid understand of the Workday Eco-system and ability to translate functional business requirements. Strong technical skills, including experience with ticketing systems (e.g., JIRA, Remedy) and a solid understanding of Agile methodologies. You will be able to troubleshoot and resolve system issues, analyse configurations, and identify gaps and inefficiencies more »
POC with external delivery consultants alongside information/progress reporting to internal senior stakeholders Identify faults/areas for improvement with current processes and remedy through new systems Training wider staff in new processes Experience required Candidates will qualified in ACA/ACCA/CIMA or international equivalent Candidates more »