Bristol, Filton, Gloucestershire, United Kingdom Hybrid / WFH Options
83zero Ltd
As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMCRemedyITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. Job Title: Remedy Developer Location: Hybrid … a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMCRemedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯
Employment Type: Permanent
Salary: £45000 - £46000/annum benefits, perks, and healthcare
Filton, Gloucestershire, United Kingdom Hybrid / WFH Options
83zero Ltd
As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMCRemedyITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. Job Title: Remedy Developer Location: Hybrid … a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMCRemedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯
Filton, Bristol, Avon, England, United Kingdom Hybrid / WFH Options
83zero Ltd
As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMCRemedyITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. Job Title: Remedy Developer Location: Hybrid … a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMCRemedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯
citizen services. They're looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMCRemedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You'll design, develop, and maintain applications within the … BMCRemedyITSM suite , supporting key ITSM modules such as Incident, Problem, Change, and Asset Management. Working as part of a multi-disciplinary team, you'll collaborate with … automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMCRemedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business More ❯
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Anson McCade
citizen services. They’re looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMCRemedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You’ll design, develop, and maintain applications within the … BMCRemedyITSM suite , supporting key ITSM modules such as Incident, Problem, Change, and Asset Management. Working as part of a multi-disciplinary team, you’ll collaborate with … automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMCRemedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business More ❯
Killay, Swansea, United Kingdom Hybrid / WFH Options
83zero Ltd
a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. Job Title: Remedy Developer Location: Hybrid - Client base in Bristol or Swansea … a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing Designing, developing, and customising BMCRemedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯
Killay, Swansea, West Glamorgan, Wales, United Kingdom Hybrid / WFH Options
83zero Ltd
a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. Job Title: Remedy Developer Location: Hybrid - Client base in Bristol or Swansea … a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing Designing, developing, and customising BMCRemedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
83zero Limited
a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … role in the design, development, and maintenance of applications within the BMCRemedyITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMCRemedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯
newport, wales, united kingdom Hybrid / WFH Options
83zero Limited
a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … role in the design, development, and maintenance of applications within the BMCRemedyITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMCRemedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
83zero Limited
a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … role in the design, development, and maintenance of applications within the BMCRemedyITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMCRemedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯
bath, south west england, united kingdom Hybrid / WFH Options
83zero Limited
a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … role in the design, development, and maintenance of applications within the BMCRemedyITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMCRemedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
83zero Limited
a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … role in the design, development, and maintenance of applications within the BMCRemedyITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMCRemedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯
incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated … sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive … via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate More ❯
Trowbridge, England, United Kingdom Hybrid / WFH Options
NexGen Associates
Account & Customer Relationship Manager. You will build strong customer relationships, make sure IT services align with business needs and drive value through service reviews and continuous improvement within an ITSM framework. This suits someone with solid customer-facing or sales experience who enjoys translating service performance into clear outcomes. Key responsibilities: Customer relationship management Be the primary point of … to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis Governance and compliance Work in line with ITIL and ITSM processes Support risk management and compliance reporting Help maintain relevant accreditations such as Cyber Essentials and NCSC Cloud Security Principles Requirements for the role: No formal qualifications required but … desirable Customer service Strong interpersonal and communication skills Ability to explain technical topics to non-technical audiences Confidence presenting service reports and plans Business and technical acumen Understanding of ITSM principles and service delivery frameworks Ability to align IT services to business outcomes Basic knowledge of Microsoft 365, Office and Azure Awareness of Microsoft and Office licensing Relationship managementMore ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
years in a leadership or managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMCRemedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project managementMore ❯