14 of 14 Remote/Hybrid Remote Monitoring and Management Jobs in the UK

United KingdomSales – Field Sales/Permanent/RemoteAbout UsSophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation … and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response ...

well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance.The Opportunity:We are seeking an experienced Cyber Security & Centralised … strong cybersecurity focus to join our growing technical team. In this pivotal role, you will:Act as the primary escalation point for complex IT and cybersecurity incidents.Manage and secure core client infrastructure and cloud environments.Ensure centralised security, monitoring, and incident response platforms operate effectively.You will collaborate closely with our Service ...

looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth.You'll have genuine authority to improve service delivery, develop people, refine operational processes … and work directly alongside our CTO to shape the future of our Managed Services business.If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you.The Role at a GlanceTechnical Service Delivery ManagerAston Cross, Birmingham – Office Based ...

looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational … processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you. The Role at a Glance Technical Service Delivery Manager ...

looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational … processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you. The Role at a Glance Technical Service Delivery Manager ...

well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care.The OpportunityWe are seeking an experienced Senior 3rd Line Engineer … join our growing technical team. This pivotal role involves:Acting as the go-to escalation point for complex issuesManaging core client infrastructure and cloud environmentsEnsuring centralized security and monitoring platforms run smoothlyYou will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring ...

company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users. You'll be joining an expanding, proactive, and strongly motivated team, as well as an opportunity to excel your career transformation. Key Skills required: Windows Server 2022/2019/…/10 Office 365 & SharePoint administration Microsoft Exchange Virtualisation Technologies (VMware ESXi, Hyper-V) Remote Desktop technologies (RDS, Citrix, Azure Virtual Desktop) Remote Monitoring & Management (RMM) technology e.g. Datto, N-Able Experience with Security technologies i.e. DLP Backup Technologies Ideally previous MSP experience/customer facing role Familarity the ConnectWise ...

company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users. You'll be joining an expanding, proactive, and strongly motivated team, as well as an opportunity to excel your career transformation. Key Skills required: Windows Server 2022/2019/…/10 Office 365 & SharePoint administration Microsoft Exchange Virtualisation Technologies (VMware ESXi, Hyper-V) Remote Desktop technologies (RDS, Citrix, Azure Virtual Desktop) Remote Monitoring & Management (RMM) technology e.g. Datto, N-Able Experience with Security technologies i.e. DLP Backup Technologies Ideally previous MSP experience/customer facing role Familarity the ConnectWise ...

enjoys building strong relationships with customers rather than spending every day behind a service desk? Do you have experience supporting Microsoft 365, Intune, networking and modern cloud environments? Would you like to work from home while becoming the trusted local engineer for customers across Devon and the South West … this could be an excellent opportunity. We are recruiting for a growing Managed Service Provider delivering Modern Workplace, Microsoft 365, Azure, Cyber Security, Networking and IT Support solutions to businesses across the UK. As the company continues to expand, they are looking for an experienced engineer based in Devon ...

Hybrid) Salary: £32,000 per annum Reporting To: Service Desk Manager/Technical Services Team Lead Start Date: ASAP Overview An established Managed Services and Cyber Security provider is seeking a 1st Line Support Engineer to join its growing technical support team. The successful candidate will be responsible for providing … first-line technical support to a diverse client base, ensuring incidents and service requests are managed effectively whilst delivering a high standard of customer service. This role is ideally suited to a technically capable individual with strong communication skills and a desire to develop their career within a fast-paced ...

established technology services business in it's Managed Services Team. This is a varied, customer-facing technical support role, taking ownership of escalated 2nd and 3rd line issues across a broad Microsoft, infrastructure and networking environment. Alongside BAU support, you'll also get involved in infrastructure changes, upgrades, integrations and … service desk position. Key responsibilities will include: Providing 2nd/3rd line support across a varied customer estate Troubleshooting Windows Server, Microsoft 365, networking and infrastructure issues Managing escalated incidents and service requests through to resolution Supporting server and network operations Managing technical changes, upgrades and improvements Monitoring customer infrastructure ...

Senior IT Technician - MSP Hertford | 3 Days Onsite, 2 WFH £35,000-£40,000 DOE + Benefits A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state … office and a collaborative culture, this is a great opportunity for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work. What You'll Be Doing: Deliver 2nd/3rd line support across client systems-remotely and onsite. Administer and troubleshoot Windows Server ...

established & still growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider within their specialised sector. Responsibilities: Provide second line technical support across a broad range of hardware … software, and network issues. Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents effectively. ...

with an established & growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider within their specialised sector. Responsibilities: Provide second line technical support across a broad range … hardware, software, and network issues. Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents ...