2 of 2 Remote Support Analyst Jobs in the UK

IntaPeople are currently supporting a globally based Fintech organisation, who due to continued growth require an IT Support Analyst to join their Support team. This role will be open to fully remote candidate within the UK but candidates will need the ability to work within the UK without restriction. As part of their Client Services team … you’ll provide technical support to their business customers with technical expertise, platform defects and first point of call for communications when issues arise. Working within the wider team, you’ll report to the Head of IT global support whilst partnering with wider teams within the organisation such as Project Managers and Solution Design Engineers. At least 1+ … year experience in an IT Support or technical customer facing role with excellent troubleshooting skills. Having experience within the SaaS industry, managing enterprise clients and networking concepts would be an advantage but not essential. What you’ll be doing: Be the point of contact for technical issues for large corporate organization Respond to support reports within SLA and More ❯

Salary: £30,000 Hours: 36.5 hours a week (Monday - Friday) Location: Remote* We are seeking a Proactive Applications Support Analyst to join our dynamic team. This role combines technical support and business analysis, making it ideal for someone who enjoys solving problems and improving processes. You'll work closely with users to resolve issues, identify opportunities … analytical skillset , taking ownership of incidents from initial contact through to resolution, and delivering timely, effective results. Bringing a solid foundation of knowledge and experience in customer help and support projects, contributing to exceptional service delivery. *please note although this is a remote based role due to GDPR you'll need to be based in the UK #J More ❯