Remote Support Analyst Jobs

Remote Support Analyst
UK

The median Remote Support Analyst salary in the UK is £42,500 per year, according to job vacancies posted during the 6 months leading to 9 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
9 May 2025
Same period 2024 Same period 2023
Rank 683 900 953
Rank change year-on-year +217 +53 +239
Permanent jobs requiring a Remote Support Analyst 7 2 20
As % of all permanent jobs advertised in the UK 0.013% 0.002% 0.020%
As % of the Job Titles category 0.014% 0.002% 0.022%
Number of salaries quoted 7 2 20
10th Percentile £38,000 £33,500 £29,250
25th Percentile £40,625 £35,000 £31,250
Median annual salary (50th Percentile) £42,500 £40,000 £35,000
Median % change year-on-year +6.25% +14.29% +14.75%
75th Percentile £43,750 £45,000 £44,438
90th Percentile - £46,500 £47,500
UK excluding London median annual salary £35,000 £40,000 £35,000
% change year-on-year -12.50% +14.29% +16.67%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,007 93,784 92,686
% of permanent jobs with a recognized job title 90.47% 94.63% 91.46%
Number of salaries quoted 27,411 67,216 58,370
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,375 £38,500 £45,000
Median annual salary (50th Percentile) £57,500 £52,500 £60,000
Median % change year-on-year +9.52% -12.50% -
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,000 £50,000 £53,000
% change year-on-year +4.00% -5.66% +6.00%

Remote Support Analyst
Job Vacancy Trend

Job postings that featured Remote Support Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Remote Support Analyst in the UK

Remote Support Analyst
Salary Trend

3-month moving average salary quoted in jobs citing Remote Support Analyst.

Salary trend for Remote Support Analyst in the UK

Remote Support Analyst
Top 5 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remote Support Analyst within the UK over the 6 months to 9 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Work from Home +150 7 £42,500 +21.43% 15
England +165 6 £42,500 -5.56% 15
London - 5 £42,500 - 8
UK excluding London +182 1 £35,000 -12.50% 9
South East - 1 £35,000 - 3

Remote Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 9 May 2025, Remote Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Remote Support Analyst in the job title.

1 6 (85.71%) Customer Service
2 5 (71.43%) Video Conferencing
2 5 (71.43%) Microsoft Excel
2 5 (71.43%) Microsoft Exchange
2 5 (71.43%) Microsoft
2 5 (71.43%) Active Directory
2 5 (71.43%) Law
2 5 (71.43%) Legal
2 5 (71.43%) Case Management
3 2 (28.57%) SQL
4 1 (14.29%) SQL Server
4 1 (14.29%) Microsoft Office
4 1 (14.29%) SOAP
4 1 (14.29%) Web Services
4 1 (14.29%) XML
4 1 (14.29%) ITIL
4 1 (14.29%) Windows
4 1 (14.29%) Business Intelligence
4 1 (14.29%) CRM
4 1 (14.29%) Telecoms
4 1 (14.29%) Social Skills
4 1 (14.29%) Microsoft 365
4 1 (14.29%) Software Engineering
4 1 (14.29%) Software Testing
4 1 (14.29%) Dynamics CRM
4 1 (14.29%) JIRA
4 1 (14.29%) QA
4 1 (14.29%) ITIL Certification
4 1 (14.29%) SC Cleared
4 1 (14.29%) Security Cleared

Remote Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (71.43%) Microsoft Exchange
Applications
1 5 (71.43%) Microsoft Excel
2 1 (14.29%) Microsoft Office
Business Applications
1 1 (14.29%) Dynamics CRM
Cloud Services
1 1 (14.29%) Microsoft 365
Database & Business Intelligence
1 1 (14.29%) SQL Server
Development Applications
1 1 (14.29%) JIRA
General
1 5 (71.43%) Law
1 5 (71.43%) Legal
2 1 (14.29%) Social Skills
2 1 (14.29%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (14.29%) SOAP
1 1 (14.29%) Web Services
1 1 (14.29%) XML
Miscellaneous
1 5 (71.43%) Video Conferencing
Operating Systems
1 1 (14.29%) Windows
Processes & Methodologies
1 6 (85.71%) Customer Service
2 5 (71.43%) Case Management
3 1 (14.29%) Business Intelligence
3 1 (14.29%) CRM
3 1 (14.29%) ITIL
3 1 (14.29%) Software Engineering
3 1 (14.29%) Software Testing
Programming Languages
1 2 (28.57%) SQL
Qualifications
1 1 (14.29%) ITIL Certification
1 1 (14.29%) SC Cleared
1 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 1 (14.29%) QA
System Software
1 5 (71.43%) Active Directory
Vendors
1 5 (71.43%) Microsoft