51 to 75 of 470 SLA Jobs in the UK

companies both on and off-site as needed. Configure applications and hardware on new and existing IT devices. Support VIP users with a tight SLA when applicable. Ensure timely and responsive communication with internal and external stakeholders. Skills and Experience: Strong technical skills in hardware break-fix, software, and operating more »

One of Adecco Public Sector's key clients is looking for an IT Network Infrastructure Engineer to join their team for an initial 3 month contract with likely extensions. The role of IT Network Engineer is to support and maintain more »

IT Network Infrastructure Engineer This role is Inside IR35. Location: Medway, onsite Clearance: DBS Overview Our client is looking for an IT Network Infrastructure Engineer to support and maintain service capability of the Trusts IT network infrastructure, specifically in the more »

vendor management. Your strategic leadership and collaboration with internal and external stakeholders will be essential to ensure the delivery of services in accordance with SLA and KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an... more »

This willincludeobtaining medical information, financial information, and any other information relevant to theassessment of the risk on each claim; adhering to the relevant Service Level Agreement Drafting and issuing claims decision letters and other claims related correspondence. This may includecommunications to Senior members of staff. Liaise with the strategic underwriters more »

IT Support Apprentice - Level 3 A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in IT and customer service. Dealing with colleagues and customers both in the UK and around the more »

other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »

timeframes and budgets. Collaborate with Project Managers, Technical Architects, and Solutions Architects to create IT solutions that meet customer needs. Maintain a service desk SLA agreement of 95% or above. ... more »

website support clients Action tickets that involve detailed awareness of WordPress, themes and Back End functionalities Clearly communicate with clients, in line with our SLA agreements to keep tickets on track Ensure website code is always best practice, up-to-date and scalable Be confident in escalating tickets to other more »

on-site support to existing clients and must be adaptable regarding travel. Key responsibilities include prioritizing and escalating tasks appropriately and adhering to strict SLA requirements for service availability and quality. Required Skills and Qualifications: Proficiency with Cloud Infrastructure including MS Azure, Amazon AWS, and Google Cloud. Experience in deploying more »

of incidents, service requests, and problem resolution, maintaining service levels and response times. Managing and reporting on service desk performance to ensure compliance to SLA policies, using key performance indicators (KPIs) and metrics. Developing and implementing policies/procedures to ensure the service desk isoperating efficiently and effectively. Ensuring that more »

a team of 4 sales professionals. Conduct regular team meetings, kick-offs, and performance appraisals to ensure the team remains motivated and on track. SLA & KPI Management: Develop, implement, and manage Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to measure and enhance team performance. Marketing & Sales Strategy: Craft more »

a Business Applications Support Lead to join the growing team. This newly created role will lead the business applications service desk to ensure all SLA's are met effectively, develop and implement policies and procedures that will increase efficiency and enhance customer service across all aspects of the service desk more »

such as Virgin Media, BT Openreach, Talk Talk, etc. Provisioning circuit orders and providing the following End to End delivery of these circuits within SLA: SoGEA/FTTC/FttP Leased Lines Cloud Telephony Firewall and Filtering Devices Monitoring and Tracking notifications for rejections, delays, escalations, cancellations. Processing of customer more »

Service Desk Engineer - £28 - 31K - Sheffield An established client of ours in the Technology sector are looking for a 1st/2nd line Service Desk Engineer to join their internal IT department, on a permanent basis. The successful candidate will more »

Inductions to new staff members Setting up new staff members and managing passwords Responsible for managing the sites IT helpdesk and ensuring we meet SLA's Maintain IT documentation such as Assets/Authentication docs/Maintenance schedule Maintain audio visual equipment around the site, Update tickets logged to our more »

payroll and for the leadership of the daily operations of all payroll activities. Operational performance: Deliver global payroll services, to agreed KPI's and SLA's, achieving a best-in-class service for all employees. Enable process excellence and innovation: Drive operational excellence with best-in-class processes, providing governance … operational service delivery of the global payroll process on a day-to-day, month-to-month basis Establishing clear and relevant KPI's and SLA's on performance, and reporting to stakeholders on a regular basis Identifying development needs within the team and setting training plans to further develop individuals more »

SPEN with the ability to troubleshoot and resolve issues Liaise with Scottish Power staff and external suppliers to deliver all Provide related activities within SLA timescales. You will have the ability to effectively operate and integrate into a customer environment showing strong interpersonal skills and a high degree of enthusiasm … network performance Provide remote support to Field Engineers working on faults Ability to prioritise network alarms and incidents in order to fulfil KPI/SLA commitment Liaise between internal departments, 3rd party suppliers and customer within agreed SLAs Complete network reports and analysis when required Ensure Governance of processes within … tools. Must be PC literate and competent with Word/Excel/Visio/MS Project Track record of successfully prioritising simultaneous activities within SLA A Self-motivating individual with the ability to develop strong customer relationships as well as functioning in a team environment Strong interpersonal negotiating and communication more »

on experience. To apply send your CV to Faye.Landells @ circlerecruitment . com Keywords: IT Service Desk Manager/IT Helpdesk Manager/ITIL/SLA/Service Delivery/Newcastle Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you more »

vendor management. Your strategic leadership and collaboration with internal and external stakeholders will be essential to ensure the delivery of services in accordance with SLA and KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of more »

Head Office Competitive Salary You will play a crucial role for the business by proactively receiving, owning, prioritising, documenting, and resolving customer inquiries within SLA, ensuring an ongoing high-quality service is delivered, and making sure problems are appropriately escalated when necessary. What you will be doing as our Digital more »

and Theft Handlers Performance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare Undertaking handler audits of a minimum of 5 file audits more »

the IT Systems Access Analysts. Oversee the creation and maintenance of procedures and system documentation. Ensure Requests are completed within agreed Service Levels Agreements (SLA's). Assist in project work and organise workload according to agreed project plans. Review and manage Team Workload including other systems access tasks as more »

the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds if required Escalation ticking to other areas of the team when required Handle all queries and more »

central planning Act as first line support for 3rd party locations with regards to SAP related transactions Develop and maintain 3rd party Stock management SLA Liaise with 3rd party and central planning to optimise available storage space to support delivery of DA and waste targets Provide key analysis to improve … develop and maintain 3rd party Stock management SLA operational and transactional efficiency, service delivery and wastage reduction. Skills and experience We are looking for someone with strong experience in an FMCG or Warehouse background Experience replenishment planning concepts and supply chain systems and activities This role will require someone to more »