Senior Customer Success Manager
- Hiring Organisation
- IRIS Software Group
- Location
- Manchester, UK
grow relationships with our most strategic customers and service partners. In this highly consultative role, you'll act as a trusted advisor to senior stakeholders , leading the success strategy for a portfolio of complex, high-value enterprise accounts. You'll help customers realise their business goals through successful onboarding, adoption … retention and growth, while serving as the voice of the customer within IRIS. Working closely with Sales, Customer Operations, Channel teams and senior leadership, you'll also help shape Customer Success best practices and support the development of colleagues across the wider team. What You'll Be Doing ...