Senior Escalations Engineer
- Location
- Nottingham, England, United Kingdom
looking for a Senior Escalations Engineer to join the team in a role built around one thing: solving the problems nobody else can. The majority of your work is remote and desk-based — taking ownership of the complex escalations, the tricky intermittent faults, and the tickets that need a different … problem-solving, real client relationships, and a role where your ability genuinely gets noticed — keep reading. What you’ll be doing: Acting as the senior escalation point for complex support tickets across our client base Diagnosing and resolving advanced technical issues remotely, with a focus on root cause rather than ...