SeniorDesktopSupport Engineer - Energy Trader - London Our client is a major energy trader based in London, this role is office based. Responsibilities: • Provide 1st, 2nd & 3rd level support for both hardware and software/EUC operations • Install, configure and maintain workstations, hardware and software; OS … guides and procedures • Analyse incidents/request and contribute to our continuous improvement’s ethos Experience: • At least 3-5 years’ experience as a Senior IT Support/Desktop Engineer (in an energy trader or top-tier hedge fund) • Expert in supporting a Microsoft environment; Windows OS … grasp of trading applications; Reuters, Bloomberg, ICE • Good understanding of cloud technologies; Azure, AWS • Very good communication skills, collaborative, inclusive (a background in VIP support) Technologies: • Microsoft OS; Win10/11 • Microsoft Office 2019 Suite, advanced Excel beneficial • SCCM • Active Directory • MS Exchange administration • PowerShell • VMWare • Citrix • Cloud; M365 more »
Ntrinsic are working with an organisation based in the Ipswich, who are looking for a SeniorDesktop Engineer. This is a permanent position working Monday - Friday 9am - 5:15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting … known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and assoc... more »
Ntrinsic are working with an organisation based in the Ipswich, who are looking for a SeniorDesktop Engineer. This is a permanent position working Monday - Friday 9am - 5:15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting … known and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other … general IT tasks Providing Hands and Eyes support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management ensuring the desktops and laptops are correctly added to the database more »
