2 of 2 Remote Senior Support Engineer Jobs in the UK

Job Title: Technical Support Engineer Salary: Up to £32,000 Location: Middlesbrough Type: Full-Time About the Role: We are seeking an experienced and driven Technical Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support … ll have the opportunity to shape the development of the team while ensuring that the IT infrastructure and systems are running efficiently and securely. Key Responsibilities: Hands-On IT Support: Provide technical support and troubleshooting for a variety of systems and applications, ensuring issues are resolved promptly. Project Delivery: Lead and deliver IT projects, ensuring deadlines are met … and solutions are implemented successfully. Team Leadership & Mentoring: Guide, mentor, and support junior team members, helping them grow their technical skills and develop professionally. Collaboration: Work closely with other departments and stakeholders to understand their technical needs and deliver tailored IT solutions. System & Network Maintenance: Oversee the maintenance, monitoring, and troubleshooting of internal systems, hardware, and software to ensure More ❯

to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. The role Senior Platform Support Engineer fulltime | possible hiring locations: UK, Mexico or India | no sponsorship provided Are you ready to take ownership and solve complex technical challenges? Do you … thrive in dynamic environments where collaboration and curiosity drive success? Are you passionate about mentoring others and delivering exceptional platform support? Key Responsibilities Manage, triage, and resolve deep-level technical issues. Collaborate with engineering to expedite solutions and review bugs/issues. Lead stakeholder and client calls, driving agendas and owning outcomes. Assist leadership with reporting and managing escalations. … Facilitate brainstorming sessions and create actionable summaries. Mentor and support less experienced team members. What's in it for you? Inclusive, innovation-driven global team culture Flexible working options: remote, hybrid, or office-based Generous time-off policies, and learning opportunities Employee stock purchase plan much more (comprehensive benefits tailored per region) What we need to see from you More ❯