11 of 11 Remote Service Catalogue Jobs in the UK

IT Service and Systems Manager At Protein Works, we rely on our IT systems to power solutions across all functions at our state-of-the-art PW Campus facility. As we continue our mission "To Create The Best Shakes On The Planet," we're seeking an experienced IT Service and Systems Manager to lead our IT … service delivery and ensure operational excellence across our growing technology landscape. The selected individual will report directly to our Technology Director and will be responsible for managing a small, dynamic team of IT Systems and IT Support executives. This is a pivotal role that bridges the gap between technical operations and business strategy, ensuring our IT services align … our rapid growth as one of the UK's fastest-growing multi-award-winning consumer food brands. Objectives of this role Lead and develop a high-performing IT service team to deliver exceptional support across the organization Establish and maintain robust IT service management frameworks using JIRA Agile processes, ITIL methodologies, or similar industry standards Drive More ❯

Hands-on Service Desk Manager Permanent Full Time West London - Hybrid working £55,000 - £65,000 + Private healthcare As Service Desk Manager you will be responsible for the day to day support and maintenance of all end user services Windows, M365, etc, to all offices globally, Provision of laptops and mobile devices, Supporting desktop client … access to back-office applications that are supported by the applications team, End user security management. Required experience: Extensive Service Desk experience: Running a modern user centric support function in an international business. Creation, monitoring and reporting of relevant SLA and KPI metrics Acting as an ambassador to end users, and working directly with users to meet their … aligned with ITIL principles. Including: User provisioning and access management (Starter/movers/leavers, access reviews, etc) Change management Asset management Incident/Problem management Service catalogue, CMDB, etc End user device and software patching Familiarity with Information Security Operational management The role of service desk in incident response General familiarity with security best More ❯

ServiceNow Developer position is for 12-months with potential to extend, operating inside IR35. Security Clearance: Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential experience required: ServiceNow Certified System Administrator (CSA) certification or equivalent experience. Proficient in scripting (JavaScript, Glide … platform configuration, and integration methods (REST/SOAP). Demonstrable recent, practical development experience , not just solution design or consultancy oversight. Strong ITSM development experience (e.g., incident, change, problem, catalogue, workflows, scripting) Event Management (ITOM) or Scoped application development Delivered customisation, scripting, integrations, and technical problem-solving directly , rather than relying on managed suppliers Provide specific technical examples of … configure ServiceNow applications, workflows, and integrations across ITSM, ITOM, CSM, and custom modules. Deliver assigned features aligned to roadmap priorities, such as: Yokohama upgrade readiness/Service Catalogue optimisation/Automation engine integrations/APM and CSM rollout Build integrations using REST/SOAP APIs, mid-servers, IntegrationHub, and custom connectors. Contribute to upgrade execution, clone analysis More ❯

of action to detect, investigate and respond to threats. Develop and establish processes, governance and ways of working to enable the delivery of our target operating model and service catalogue. Support research activities to continually maintain the edge in cybersecurity practises Work with Engineers & Threat Hunters to analyse data from dashboards to effectively chart strategy and continuous improvement. More ❯

the supplier base. Manage Change Management processes to ensure smooth transitions and minimal disruption. Partner with the Service Desk Manager to maintain the IT Service Catalogue and key supplier relationships. Contribute to IT Operations budgets and roadmap planning (approx. £1 million spend). Deliver insightful dashboards, performance reports, and analysis to management. Support compliance with … frameworks and standards such as PCI, GDPR, and ITIL. About You: Experienced in managing IT suppliers, contracts, and service delivery within a business of around 250-300 employees. Confident managing budgets of around £1 million. Commercially astute and analytical - able to assess value over price and make informed recommendations. Skilled at process improvement and contract renewal planning. A More ❯

relating to hardware asset management, including; procurement, asset tracking, auditing and disposal activities, software asset management, including; license tracking, assignment and auditing activities. Organisation Chart Report to: IT Service Transition Manager Accountable to: Head of IT Services Key working relationships: Asset Owners/stakeholders, IT Service Desk Manager, Change Owners, IT Procurement People management: None Operating … for IT Managers, as part of ongoing management of assets within their areas and for budgeting/forecasting purposes · Demonstrate Customer ‘value’ is at the heart of IT Service Transition delivering Customer required outcomes. · Establish and maintain contact with people within the organisation and external suppliers · Proactively report on EOS, EOL software and hardware to respective IT Teams … Proactively report to Information Security on unauthorised software/hardware Service Transition Planning & Support: Administer the following Service Transition practices and adhering to Service Transition policies & processes: IT Asset Management & Service Configuration Management · Using Service Desk Plus o There are over 20k hardware Configuration Items (CIs) in use within the More ❯

ServiceNow Engineer to join a financial services team, taking ownership of the operation, development, and maintenance of the ServiceNow platform. The role includes managing the enterprise service catalogue (ESC), supporting third-party modules, and ensuring the platform delivers effectively for business needs. Key Responsibilities: Manage and prioritise the backlog, planning work into regular sprints and delivering changes More ❯

items, workspaces, and integrations to meet complex business requirements. Develop and maintain integrations between ServiceNow and other enterprise systems using integration spokes or custom APIs. Implement and optimize Service Catalog Items , and configure Strategic Planning and Project Management workspaces . Increase automation and efficiency through well-designed scripts and workflows. Assist requesters in refining business requirements to ensure More ❯

successful candidate will work closely with the ServiceNow Solutions Architect to design and implement requirements from the SPM Process Team, creating and maintaining integrations with other systems, maintaining Service Catalog Items, configuring the strategic planning and project management workspaces, developing scripts and workflows, and increasing automation to make the business more efficient and effective through ServiceNow SPM. For More ❯

successful candidate will work closely with the ServiceNow Solutions Architect to design and implement requirements from the SPM Process Team, creating and maintaining integrations with other systems, maintaining Service Catalog Items, configuring the strategic planning and project management workspaces, developing scripts and workflows, and increasing automation to make the business more efficient and effective through ServiceNow SPM. For More ❯

and DevSecOps practices throughout the software delivery lifecycle. What you'll be doing Design, build and operate the Azure-based Internal Developer Platform as a product, enabling self-service environment provisioning and repeatable golden paths. Develop and maintain Infrastructure as Code (Terraform and/or Bicep) modules and reusable templates for AKS, networking, storage, databases, and app runtimes. … through automation and platform enhancements. Implement cost visibility and optimisation (FinOps) across the platform: tagging, budgets/alerts, rightsizing, autoscaling and usage reporting. Maintain platform documentation, runbooks and service catalog entries; contribute to onboarding guides and demo sessions for consumers of the platform. Participate in an on-call rota for critical platform services and lead/coordinate incident … response when required. About you Strong hands-on experience with Microsoft Azure core services (networking, compute, storage) and platform services (AKS, App Services, API Management, Event Hub/Service Bus). Proficiency with Infrastructure as Code: Terraform (essential) and/or Bicep (optional); module design, versioning and testing. Solid CI/CD background using Azure DevOps or GitHub More ❯