9 of 9 Remote Service Catalogue Jobs in the UK

Exciting Opportunity! Join Odevo as a Service Delivery Manager Odevo continues to redefine residential property management through technology, innovation, and exceptional service. As we scale our digital and operational capabilities across our UK Operating Companies (OpCos), we are strengthening how IT services are delivered, governed, and continuously improved. … excellence Manage third-party vendors, including performance management, contracts, licensing, and invoicing Oversee software licensing and maintain an accurate, evolving service catalogue Ensure clear internal communication and identify service delivery risks and compliance issues Support general operational activities, including ad hoc tasks, calls, and email ...

cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, build activities , existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies … legitimate security breach Establishing and governing the security incident response processes, investigations and security operational processes. Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these. Ensure security services, tools and platforms are adequately maintained. Monitoring of and reporting ...

automation solutions using Flow Designer Lead platform upgrades, patches, and integrations while ensuring ITIL compliance and best practices Build custom applications, Service Catalogue items, and Service Portal enhancements to improve user experience Create reports and dashboards to track KPIs and provide technical guidance on ServiceNow … managing complex integrations Strong development in JavaScript, Glide API, Script Includes, REST/SOAP APIs, and ServiceNow scripting Experience with CMDB, Asset Management, Service Portal development (HTML/CSS/AngularJS), and workflow automation Proven track record managing upgrades, troubleshooting complex issues, and stakeholder communication ITIL awareness with ...

Central London base), you will lead solution design from RFP through to deployment, ensuring zero-trust security, scalability and TCO optimisation across MSP service towers. Leverage your defence/MSP background to architect for cleared clients requiring SC compliance and 24/7 NOC support.? Key responsibilities Capture … best practices (ITIL, TOGAF) ensuring designs align to SLAs, regulatory standards (NCSC, ISO27001) and vendor ecosystems.? Mentor junior architects, contribute to service catalogue evolution and conduct design reviews for risk/threat modelling.? Drive innovation in AIOps, edge computing and sustainability-focused infra for defence-adjacent clients. ...

compliance requirements. Proven experience implementing and managing IAM frameworks, including RBAC, access reviews, and identity lifecycle processes Skilled in developing and maintaining service catalogues with clear documentation and dependency mapping. Expertise in patch management processes and tools, including scheduling, compliance monitoring, and vulnerability remediation. Experience designing, testing … Critical National Infrastructure systems Maintain detailed access logs and support regular audits to ensure compliance Develop and maintain a service catalogue for all CNI services Proactively identify, assess, and mitigate risks to CNI infrastructure, managing issues and communicating clearly with stakeholders Define and maintain a RACI matrix ...

compliance standards. Oversee firewall rule management, monitoring, and vulnerability controls. Lead IAM governance, including RBAC, access reviews, and lifecycle management. Manage service catalogue, risk/issue resolution, and root cause analysis. Drive governance, RACI ownership, and performance oversight. Develop disaster recovery and resilience strategies with regular testing. ...

work closely with cross-functional teams to ensure the platform meets operational needs, aligns with ITIL best practices, and delivers high-quality digital service experiences. Key Responsibilities Monitor ServiceNow platform health, performance, and capacity. Apply patches, upgrades, and maintain overall platform stability. Troubleshoot and resolve platform issues; escalate … ServiceNow support where required. Configure and support core modules: Incident, Problem, Change, Service Catalog . Develop workflows, UI forms, client/server scripts, notifications, dashboards, and UI pages. Create and maintain user roles, groups, ACLs, and access policies. Maintain and improve CMDB accuracy, health, and data integrity. Implement ...

ServiceNow support when required Ensure compliance with organisational standards, security policies, and governance Configure and support ServiceNow modules including Incident, Problem, Change, and Service Catalog Develop and maintain workflows, forms, scripts, and automation Manage notifications, UI pages, dashboards, and Service Portal components Create and manage user … roles, groups, and ACLs Maintain CMDB health, accuracy, and data integrity Implement and support ITIL best practices across service management processes Analyse existing processes and identify opportunities for automation and optimisation Support Agile/SCRUM delivery and iterative platform enhancements Maintain technical documentation and knowledge base articles Provide ...

quickly. The role is hybrid with 3 days a week on site.You'll be responsible for documenting and standardising finance processes, including capturing service catalogues, mapping "as-is" workflows, producing SOPs, and designing clear process diagrams. Your work will be instrumental in enabling knowledge transfer, training, and supporting … scope and deliverables. Opportunity to shape future state finance operations and leave a lasting legacy. Work within a values-driven organisation committed to service and sustainability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date ...