Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
University of Portsmouth Facilities Department
people to make their mark in a professional community that truly values people, innovation, and achievement. The Role: Join the Digital Future at the University of Portsmouth! Position: Senior ServiceDeliveryAnalyst Team: IS ServiceDelivery Are you ready to make a real impact in a vibrant, forward-thinking university? The University of Portsmouths IS … ServiceDelivery Team is on the lookout for a passionate and experienced Senior ServiceDeliveryAnalyst to join our friendly, collaborative crew. As a key player in our ServiceDelivery team, youll be the go-to expert for delivering top-tier IT support across the university. Whether its via phone, remote access, or … technology supports learning, research, and operations. Youll work with a supportive team that values collaboration, growth, and creativity. If youre a tech-savvy problem solver with a passion for service excellence and a desire to drive change, wed love to hear from you! This position is working on-site only, so we are unable to support hybrid working for More ❯
Portsmouth, yorkshire and the humber, united kingdom Hybrid / WFH Options
University of Portsmouth Facilities Department
people to make their mark in a professional community that truly values people, innovation, and achievement. The Role: Join the Digital Future at the University of Portsmouth! Position: Senior ServiceDeliveryAnalyst Team: IS ServiceDelivery Are you ready to make a real impact in a vibrant, forward-thinking university? The University of Portsmouths IS … ServiceDelivery Team is on the lookout for a passionate and experienced Senior ServiceDeliveryAnalyst to join our friendly, collaborative crew. As a key player in our ServiceDelivery team, youll be the go-to expert for delivering top-tier IT support across the university. Whether its via phone, remote access, or … technology supports learning, research, and operations. Youll work with a supportive team that values collaboration, growth, and creativity. If youre a tech-savvy problem solver with a passion for service excellence and a desire to drive change, wed love to hear from you! This position is working on-site only, so we are unable to support hybrid working for More ❯
Were looking for a skilled ServiceDeliveryAnalyst - Security Operations to join a dynamic servicedelivery team. This role is ideal for someone with a strong background in IT service management anda knowledge of cybersecurity and SOC tooling. Someone who excels at managing stakeholder relationships and translating technical insights into business value. Key Responsibilities … Act as a liaison between the Security Operations Centre (SOC) and your customer portfolio Deliver regular Service Reviews , performance reporting, and client-facing updates Use ITSM tooling Report onweekly and monthly tasks and actions, ensuring remediation actions are tracked and communicated Essential Skills & Experience: Knowledge of Cybersecurity and SOC tools (e.g. Microsoft Defender) Strong knowledge of ITIL , Agile , and … ITSM best practices Excellent communication , reporting , and stakeholder management skills This role is fully remote and will offer a starting salary of £45,000 and exceptional Company Benefits Keywords: ServiceDelivery, SOC Liaison, Cybersecurity Reporting, ITSM, Incident Management, Stakeholder Engagement, Microsoft Defender, Sentinel, SSCP, ITIL, SOC Tooling. More ❯
