Service Delivery Analyst Jobs

Service Delivery Analyst
UK

The median Service Delivery Analyst salary in the UK is £29,000 per year according to job vacancies posted during the 6 months to 13 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 867 947 1200
Rank change year-on-year +80 +253 -302
Permanent jobs requiring a Service Delivery Analyst 11 25 37
As % of all permanent jobs advertised in the UK 0.011% 0.025% 0.023%
As % of the Job Titles category 0.012% 0.027% 0.024%
Number of salaries quoted 11 20 29
10th Percentile £25,000 - £27,350
25th Percentile £25,375 £20,750 £27,500
Median annual salary (50th Percentile) £29,000 £29,750 £29,000
Median % change year-on-year -2.52% +2.59% +13.73%
75th Percentile £34,990 £34,063 £40,750
90th Percentile £43,750 £37,725 £56,250
UK excluding London median annual salary £29,500 £28,500 £29,000
% change year-on-year +3.51% -1.72% +9.43%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,699 92,665 152,640
% of permanent jobs with a recognized job title 94.62% 91.54% 96.10%
Number of salaries quoted 67,079 58,510 84,912
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,611
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £80,719 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £50,173
% change year-on-year -5.66% +5.64% +5.63%

Service Delivery Analyst
Job Vacancy Trend

Job postings that featured Service Delivery Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Delivery Analyst in the UK

Service Delivery Analyst
Salary Trend

3-month moving average salary quoted in jobs citing Service Delivery Analyst.

Salary trend for Service Delivery Analyst in the UK

Service Delivery Analyst
Salary Histogram

Salary distribution for jobs citing Service Delivery Analyst over the 6 months to 13 May 2024.

Salary histogram for Service Delivery Analyst in the UK

Service Delivery Analyst
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Analyst within the UK over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +104 11 £29,000 -8.66% 6
UK excluding London -24 8 £29,500 +3.51% 5
Work from Home +77 6 £27,250 +26.74% 2
South East +13 4 £29,250 -4.10% 2
London +114 3 £25,000 -31.03%
North of England +48 2 £40,750 +36.97%
Midlands -1 2 £32,480 -3.76%
West Midlands +16 1 £38,459 +13.95%
North West +3 1 £52,000 +74.79%
North East - 1 £29,500 -
East Midlands - 1 £26,500 -

Service Delivery Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 13 May 2024, Service Delivery Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Delivery Analyst in the job title.

1 11 (100.00%) Service Delivery
2 5 (45.45%) ITIL
2 5 (45.45%) Social Skills
3 4 (36.36%) Microsoft
3 4 (36.36%) Change Management
4 3 (27.27%) Advertising
4 3 (27.27%) Retail
4 3 (27.27%) Software Testing
4 3 (27.27%) Mathematics
4 3 (27.27%) Data Entry
4 3 (27.27%) Customer Service
4 3 (27.27%) Analytical Skills
4 3 (27.27%) Self-Motivation
5 2 (18.18%) Problem-Solving
5 2 (18.18%) Power Platform
5 2 (18.18%) Major Incident Management
5 2 (18.18%) Power BI
5 2 (18.18%) Analytical Mindset
5 2 (18.18%) Inclusion and Diversity
5 2 (18.18%) Problem Management
5 2 (18.18%) Incident Management
5 2 (18.18%) Trend Analysis
5 2 (18.18%) Continuous Improvement
5 2 (18.18%) Root Cause Analysis
5 2 (18.18%) Microsoft 365
5 2 (18.18%) Data Analytics
5 2 (18.18%) Analytics
5 2 (18.18%) Finance
5 2 (18.18%) Benchmarking
5 2 (18.18%) Legal

Service Delivery Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (18.18%) Microsoft Excel
Cloud Services
1 2 (18.18%) Microsoft 365
1 2 (18.18%) Power Platform
2 1 (9.09%) Azure
Database & Business Intelligence
1 2 (18.18%) Power BI
General
1 5 (45.45%) Social Skills
2 3 (27.27%) Advertising
2 3 (27.27%) Analytical Skills
2 3 (27.27%) Retail
3 2 (18.18%) Finance
3 2 (18.18%) Inclusion and Diversity
3 2 (18.18%) Legal
4 1 (9.09%) Financial Institution
4 1 (9.09%) Law
Miscellaneous
1 3 (27.27%) Self-Motivation
2 2 (18.18%) Analytical Mindset
Operating Systems
1 2 (18.18%) Windows
2 1 (9.09%) Windows Server
Processes & Methodologies
1 11 (100.00%) Service Delivery
2 5 (45.45%) ITIL
3 4 (36.36%) Change Management
4 3 (27.27%) Customer Service
4 3 (27.27%) Data Entry
4 3 (27.27%) Mathematics
4 3 (27.27%) Software Testing
5 2 (18.18%) Analytics
5 2 (18.18%) Benchmarking
5 2 (18.18%) Continuous Improvement
5 2 (18.18%) Data Analytics
5 2 (18.18%) Incident Management
5 2 (18.18%) Major Incident Management
5 2 (18.18%) Problem Management
5 2 (18.18%) Problem-Solving
5 2 (18.18%) Root Cause Analysis
5 2 (18.18%) Trend Analysis
6 1 (9.09%) Agile
6 1 (9.09%) ITSM
6 1 (9.09%) Service Management
Qualifications
1 1 (9.09%) ITIL Certification
System Software
1 1 (9.09%) Active Directory
1 1 (9.09%) VMware Infrastructure
Vendors
1 4 (36.36%) Microsoft
2 1 (9.09%) ServiceNow
2 1 (9.09%) VMware