1 to 25 of 63 Remote/Hybrid Service Design Jobs in the UK

Title: Service Designer Location: London or Birmingham (Hybrid) Position Type: Contract Job Description: We are seeking a dynamic and experienced Service Designer to lead and contribute to the delivery of impactful, user-centered service design initiatives. The ideal candidate will blend creativity, strategic thinking, and technical … expertise to shape exceptional digital-first experiences. Key Responsibilities: - Lead Service Design Projects Drive end-to-end service design engagements, including facilitating client workshops, leading ideation sessions, developing service concepts, blueprints, and other key artefacts by integrating research, design, business, and technology perspectives. - Design ...

Title: Service Designer Location: London or Birmingham (Hybrid) Position Type: Contract Job Description: We are seeking a dynamic and experienced Service Designer to lead and contribute to the delivery of impactful, user-centered service design initiatives. The ideal candidate will blend creativity, strategic thinking, and technical … expertise to shape exceptional digital-first experiences. Key Responsibilities: - Lead Service Design Projects Drive end-to-end service design engagements, including facilitating client workshops, leading ideation sessions, developing service concepts, blueprints, and other key artefacts by integrating research, design, business, and technology perspectives. - Design ...

Service Architect Location: Hybrid, 40% onsite - 60% home BARROW IN FURNESS Duration: 26/06/2026 Rate £625 MUST HOLD ACTIVE SC MUST BE PAYE THROUGH UMBRELLA Role Description: The Service Architect is responsible for designing and defining end-to-end IT service solutions that meet … standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes and technologies. Key Responsibilities Service Design: Develop service architectures that cover infrastructure, applications, and operational processes. Requirements Analysis: Work with stakeholders to capture functional and non-functional ...

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Up to £55k plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector … that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems ...

Service Designer (Multiple roles) Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving … that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems ...

Title: Service Designer Location: Edinburgh - New Uberior House Head Office Salary/Pay Rate: 80k - 100K Or 600 - 700 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday & Thursday) About the Organisation Our client is a large, customer-focused financial … deliver seamless, multi-channel experiences that meet the needs of modern customers. Who We're Looking For We're seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation. ...

Title: Service Designer Location: Edinburgh - New Uberior House Head Office Salary/Pay Rate: £80k - £100K Or £600 - £700 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday & Thursday) About the Organisation Our client is a large, customer-focused financial … deliver seamless, multi-channel experiences that meet the needs of modern customers. Who We're Looking For We're seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation. ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ('SC Clearance') This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Accounting qualification Bachelor's degree in computer science … Manage the development and deployment of IT solutions, change and risk management and the interaction between development and support services. Take ownership of technical design decisions throughout the delivery and assist project decision-making around the appropriate way to achieve deployment. Use data to inform planning. Manage complex internal ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Accounting qualification Bachelor's degree in computer science … Manage the development and deployment of IT solutions, change and risk management and the interaction between development and support services. Take ownership of technical design decisions throughout the delivery and assist project decision-making around the appropriate way to achieve deployment. Use data to inform planning. Manage complex internal ...

Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel) They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have … with ad hoc client site travel) Primary skills and experience required: Must be eligible for BPSS/SC Clearance Proven experience working across a service design process, autonomously with minimal support Must have Government experience and strong working knowledge in GDS frameworks & standards Ability to create service ...

business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE Showing at least … product strategy, product transformation, or digital consulting An expert in product operational models and product strategy consulting Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc. Curious about technology and its potential to strengthen businesses ...

business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE Showing at least … product strategy, product transformation, or digital consulting An expert in product operational models and product strategy consulting Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc. Curious about technology and its potential to strengthen businesses ...

quality assurance (QA) and testing practices to guarantee high standards in any internally developed solutions. In this leadership position, you will drive user-centric service design and continuous improvement across all IT touchpoints for end users. Acting as the bridge between the IT function, technology delivery teams … Services: Establish and enforce robust QA and testing processes for internally developed services (e.g. AI agents, pro-code applications). Ensure each new service is rigorously tested (functional, performance, security) and meets high reliability standards before and after launch. Introduction of New Technologies: Lead the smooth rollout ...

user needs. You won’t just be validating current performance; you will be building the data infrastructure and strategic roadmap required to support future service expansion. As a User Researcher you will be responsible for: Translate user research into actionable insights, creating detailed "As-Is" and "To-Be" journey … enhance the experience. Define and document business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization. Lead design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction. As Senior ...

Fully remote Day Rate : £425p/d - Inside IR35 Duration : 3 months (scope for extension) About the Role We're looking for a skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4/… part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across ...

Role: Service Designer Rate: £425 p/d (Inside IR35) Location: Fully Remote Duration: 3 months We are seeking an experienced Service Designer with Government Digital Service (GDS) experience to design and improve end-to-end public services. You will work in multidisciplinary teams to ensure … services are user-centred, accessible, and meet the GDS Service Standard. Experience Required: Proven experience as a Service Designer on GDS/UK public sector services Strong understanding of the GDS Service Standard and service assessments Experience working in agile, multidisciplinary teams Ability to design ...

Role: Service Designer Rate: £425 p/d (Inside IR35) Location: Fully Remote Duration: 3 months We are seeking an experienced Service Designer with Government Digital Service (GDS) experience to design and improve end-to-end public services. You will work in multidisciplinary teams to ensure … services are user-centred, accessible, and meet the GDS Service Standard. Experience Required: Proven experience as a Service Designer on GDS/UK public sector services Strong understanding of the GDS Service Standard and service assessments Experience working in agile, multidisciplinary teams Ability to design ...

Architect to join a dynamic transformation programme within the financial services sector. This is a pivotal contract role focused on shaping, defining, and governing service architecture across a complex technology and business change landscape. You’ll bring deep experience designing scalable, secure, and cost-effective services—working … intersection of architecture, delivery, and operations to ensure service components are fit for purpose and align with enterprise strategy. 🎯 Duties and Responsibilities Define, design, and deliver client operating models and solution-specific service models Conduct structured client assessments across service-related domains, including ITSM maturity ...

Architect to join a dynamic transformation programme within the financial services sector. This is a pivotal contract role focused on shaping, defining, and governing service architecture across a complex technology and business change landscape. You’ll bring deep experience designing scalable, secure, and cost-effective services—working … intersection of architecture, delivery, and operations to ensure service components are fit for purpose and align with enterprise strategy. 🎯 Duties and Responsibilities Define, design, and deliver client operating models and solution-specific service models Conduct structured client assessments across service-related domains, including ITSM maturity ...

Service Designer Fully Remote (UK-based) £472 per day (Inside IR35) Immediate start - contract until March 2026 We are looking for an experienced Service Designer to support the delivery of complex, user-centred digital services in the UK public sector . This is a fully remote contract role … services in a large, regulated environment. The role requires strong experience working to GDS standards and designing services at scale. Key responsibilities Design and iterate end-to-end services that meet user needs and organisational outcomes Apply the GDS Service Standard across discovery, alpha, beta, and live Produce ...

Service Support LeadHybrid working - 3 days on site£500 - £750 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor with a background in Service Support/Service Delivery/Service Management. Emphasis will be on Service Design and Colleague Experience and the need to build service support wrap and ensure proper landing of initiatives. The successful candidate will have the ability and experience to focus on colleague experience and understanding service impact. Any experience within a start-up, or the beginning of a post ...

Responsibilities Lead user research activities across Discovery and Alpha. Work collaboratively with Triad consultants, client teams, and partner suppliers. Deliver research that informs service design and technology decisions. Engage with a broad range of users and stakeholders to understand needs and pain points. Translate findings into clear, impactful … Discovery and Alpha experience is essential. Comfortable working in agile, fast-paced environments. Confident presenting research findings to varied audiences. Familiarity with GDS service design standards and accessibility best practices. About Triad Triad is a UK-based consultancy delivering user-centred digital services. We work with public ...

Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical services used across government, industry and the public. This … role is ideal for someone who can zoom out to see the whole service ecosystem, then zoom in to design practical improvements that work in the real world. Location: Kensington, London (hybrid) Start Date: January 2026 Duration: 3-6 months (potential to extend) Rate: <£400/day (inside ...

Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical services used across government, industry and the public. This … role is ideal for someone who can zoom out to see the whole service ecosystem, then zoom in to design practical improvements that work in the real world. Location: Kensington, London (hybrid) Start Date: January 2026 Duration: 3-6 months (potential to extend) Rate: <£400/day (inside ...

direction and strategy for this newly formed directorate, bringing together previously separate functions under this post. A background in business architecture and understanding of design, development and delivery at a management and oversight level would be ideal experience for this role. Overall purpose The Head of Technology Solutions will … lead the end-to-end design, development of the charity's digital and technology solutions. This role will be responsible for enterprise and solution architecture, UX and experience design, software development, and business analysis. The postholder will ensure that technology solutions are scalable, user-centred, aligned to charity ...