1 to 25 of 242 Remote/Hybrid Service Design Jobs in the UK

Lead Service Designer GDS Service Design/Service Strategy/Blueprinting/Design Leadership/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £80,000 - £85,000 DOE + Training and Benefits … service designer senior stakeholders turn to when a transformation gets complex? This Lead Service Designer role combines strategic leadership with hands-on craft, shaping end-to-end future state services that are human-centred, data-informed and AI-ready. You'll join a growing Experience Design team ...

# Senior Service Designer (SC Cleared) - Senior Consultant - AI & Digital FactoryGlasgow, London, Manchester, Newcastle Bank HouseApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 517386-en\_GB##At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely … tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.## **AS A SENIOR SERVICE DESIGNER YOU WILL*** Lead workstreams through the end-to-end service design process to design and develop innovative products and services from ...

Service Design Consultant Department: Technical Operations Employment Type: Permanent Location: Multiple Locations Compensation: £50,000/year Description Service Design Consultant Location: Hybrid, from our Shoreham, Exeter, Birmingham or Manchester offices Salary: Up to £50,000 Introduction Focus Group is a £300m-revenue, 1,500-person … sized enterprise) customers. As we continue to expand our portfolio and make strategic acquisitions, we’re committed to setting new industry standards in managed service excellence and redefining what world‐class technical support means. As Service Design Consultant, you’ll support our Service Design Architect ...

# Service Designer (SC Eligible) - Consultant - AI & Digital FactoryGlasgow, London, Manchester, Newcastle Bank HouseApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 517382-en\_GB##At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients … today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.## **AS A SERVICE DESIGNER YOU WILL*** Support our clients through the end-to-end service design process to design and develop innovative products ...

deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description We are looking for an experienced Senior Service Designer to work within a multidisciplinary team delivering complex digital services for a UK public sector client. You will lead service design activity across the service lifecycle, working from Discovery and Alpha through Beta and Live , depending on the assignment. You will help teams understand complex service landscapes, identify user and organisational needs, and design coherent end-to-end services across digital and non-digital channels. Working alongside ...

Service Designer GDS Service Design/User Research/Prototyping/Accessibility/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £70,000 - £75,000 DOE + Training and Benefits Do you want your … work to change how people experience public services across the UK? This Service Designer role puts you at the heart of government digital delivery, from evaluating live services to shaping what gets built next. You'll join a growing Experience Design team within a large global technology consultancy ...

Service Designer GDS Service Design/User Research/Prototyping/Accessibility/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £70,000 - £75,000 DOE + Training and Benefits Do you want your … work to change how people experience public services across the UK? This Service Designer role puts you at the heart of government digital delivery, from evaluating live services to shaping what gets built next. You'll join a growing Experience Design team within a large global technology consultancy ...

person at least once per week and potentially more frequently where project activity, workshops or stakeholder engagement requires it. The role; As a Lead Service Designer, you'll take a central role in shaping complex public services, helping organisations understand how their services work today and defining how they … should work in the future. What You'll Do Lead service design activity across complex public-sector services, working from Discovery through Alpha, Beta and Live. Understand and map complex end-to-end services across user-facing and internal processes. Create clear service design artefacts including ...

Service Design - ITIL - ServiceNow - government - 12 month contract - SC Clearance - Remote first with ad hoc onsite travel I have an immediate contract opportunity for an experienced Service Design Manager to join a busy Service Design & Transition team with our government client. The role will … candidates with active SC clearance will be preferred. What you'll focus on Designing and documenting new IT services that align with ITIL-based service management. Embedding service design principles and standards into projects from early stages through to transition. Ensuring every new or changed service ...

Service Management Architect - London - Hybrid Working Service Management Architect with excellent experience in service architecture, service design, and service transition is required by a leading law firm in central London. If you have experience in ITIL and TOGAF then this would be a bonus … essential This Service Management Architect role is a brand new position, to work in an immature architecture environment and bring it to the level needed. You will have huge scope in this role, so a great time to join. This role will start off as operational governance and progress ...

Head of Digital Design (14m FTC - Maternity Cover) Department: Product Employment Type: Full Time Location: London Reporting To: VP of Product Compensation: £80,000 - £90,000/year Description Job Title: Head of Digital Design (14m Fixed Term Contract - Maternity Cover) Salary: £80,000 - £90,000 + Bonus … improve the customer experience. What You’ll Bring: Digital Design Leadership Experience - 5+ years' experience across Product Design, UX Design and ServiceDesign At least 2 years' experience leading and developing a design team Proven experience setting design direction and delivering customer‐centred digital experiences. ...

Service Designer | BPSS Eligible | Up to £470/day Inside IR35 | Worthing or Telford (Hybrid) Location: Worthing or Telford (2 days onsite per week) Rate: Up to £470 per day (Inside IR35) Contract Length: 6 months Clearance: BPSS eligible required We're looking for an experienced Service Designer … Working within a multidisciplinary team, you'll collaborate closely with user researchers, interaction designers, content designers, performance analysts, developers, policy specialists and stakeholders to design end-to-end services that deliver measurable outcomes for users and the organisation. What you'll be doing Leading service design activities ...

Senior Service Designer (SC Cleared) £450 per day (Outside IR35) Hybrid Working Active SC Clearance Required We're supporting a major public sector digital transformation programme and are looking for an experienced Senior Service Designer to join a multidisciplinary team delivering meaningful improvements to a high-volume citizen … complex end-to-end user journeys, helping to shape services that have a genuine impact on thousands of users. You'll work across interconnected service areas, collaborating with researchers, delivery teams and stakeholders to ensure a seamless and user-centred experience. The contract offers an initial term through ...

Senior Service Designer (SC Cleared) £450 per day (Outside IR35) | Hybrid Working | Active SC Clearance Required We're supporting a major public sector digital transformation programme and are looking for an experienced Senior Service Designer to join a multidisciplinary team delivering meaningful improvements to a high-volume citizen … complex end-to-end user journeys, helping to shape services that have a genuine impact on thousands of users. You'll work across interconnected service areas, collaborating with researchers, delivery teams and stakeholders to ensure a seamless and user-centred experience. The contract offers an initial term through ...

Service Manager Location: Coventry (Hybrid Working Available) Salary: £55,000 - £65,000 Job Type: Full-time, Permanent About the Role We are looking for an experienced and customer-focused IT Service Manager to take ownership of the performance, governance, and continual improvement of our IT services. This … pivotal leadership role responsible for ensuring the delivery of high-quality, business-critical IT services while managing and developing the Service Desk function as the single point of contact for incidents and service requests. Working closely with senior business and technology stakeholders, you will translate business priorities into ...

Location : This is a remote role, offering the flexibility to work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity As a Service Architect, you will design and develop IT services that meet and exceed customer and business expectations. You will be involved throughout the entire … service lifecycle—from early strategy through design, transition, operation, and continuous improvement—ensuring services align with business goals and requirements. This includes defining service standards, policies, processes, and architectures that guide implementation and operation of the services, while optimising the customer experience and service value. ...

Cleared Senior Service Designer Corsham/Bristol/London (Hybrid) £60,000 + Benefits Active SC Clearance Required Permanent The Opportunity We're working with a growing consultancy delivering complex digital transformation programmes across the Defence sector who are looking to add an experienced SC Cleared Senior Service … shape and improve services used across critical government and defence environments. You'll join multidisciplinary teams of Researchers, Designers, Developers and Delivery Professionals, driving service design activity from discovery through to live whilst championing user-centred design principles throughout. What You'll Be Doing Leading Service ...

Experience Design Principal Application Deadline: 30 November 2026 Department: Strategy & Design Employment Type: Permanent Location: Any UK Office Hub (Bristol/London/Manchester/Swansea) Compensation: £80,000 - £90,000/year Description Our Experience Design Principals lead and deliver complex client engagements across our public … sector portfolio. Sitting within the Experience Design Practice in our Strategy & Design Service Line, they work alongside leadership peers in Advisory & Change and Product & Innovation to deliver holistic outcomes. We're looking for "T-shaped" experience design leaders whose careers have been built around designing digital ...

Experience Design Principal Application Deadline: 30 November 2026 Department: Strategy & Design Employment Type: Permanent Location: Any UK Office Hub (Bristol/London/Manchester/Swansea) Compensation: £80,000 - £90,000/year Description Our Experience Design Principals lead and deliver complex client engagements across our public … sector portfolio. Sitting within the Experience Design Practice in our Strategy & Design Service Line, they work alongside leadership peers in Advisory & Change and Product & Innovation to deliver holistic outcomes. We're looking for "T-shaped" experience design leaders whose careers have been built around designing digital ...

Experience Design Principal Application Deadline: 30 November 2026 Department: Strategy & Design Employment Type: Permanent Location: Any UK Office Hub (Bristol/London/Manchester/Swansea) Compensation: £80,000 - £90,000/year Description Our Experience Design Principals lead and deliver complex client engagements across our public … sector portfolio. Sitting within the Experience Design Practice in our Strategy & Design Service Line, they work alongside leadership peers in Advisory & Change and Product & Innovation to deliver holistic outcomes. We're looking for "T-shaped" experience design leaders whose careers have been built around designing digital ...

Tech, not by Hard Problems.## About Made TechMade Tech is a digital, data, and technology consultancy that works with UK public sector organisations to design and deliver critical services. The company has built a community of designers and researchers to support the public sector's growing demand for user … centred, design-led service delivery.### The roleThe Designer sits within the Strategy & Design/Experience Design department and works as an experienced practitioner embedded in a product team. The role involves leading the end-to-end design of a public service, influencing its direction ...

week on-site. Please note that these requirements relate to a specific client engagement. About The Role We’re looking for an experienced Service Designer to join our Advanced Technology Centre in Newcastle. As a Service Designer, you’ll play a key role in shaping … outcomes for both users and clients. This is an excellent opportunity for someone who enjoys tackling complex challenges, facilitating collaboration, and using evidence-based design to improve experiences at scale. You’ll have the opportunity to work across a variety of sectors and projects, helping to deliver impactful services ...

Cleared Service Designer | Defence Programme Hybrid Working - Corsham £515 per day | Inside IR35 6 Month Contract Active SC Clearance Required We are seeking an experienced Service Designer to join a major defence programme delivering critical digital services within a secure government environment. This is an exciting opportunity … Service Designer who thrives in complex delivery settings and can help shape end-to-end services that meet user needs while supporting organisational and operational objectives. Working as part of a multidisciplinary team, you'll collaborate closely with User Researchers, Product Managers, Business Analysts, Content Designers and Technical Architects ...

Designer to join a major Housing Repairs Transformation programme on an interim basis. The organisation is undertaking a significant transformation of its Housing Repairs service, redesigning resident-facing digital experiences to create simpler, faster and more accessible services. The successful candidate will play a key role in shaping … appointments, track progress and engage with services through modern digital channels. Working as part of a multidisciplinary transformation team, you will work closely with Service Designers, Business Analysts, Product Specialists, Developers and Housing Subject Matter Experts to translate complex user and business needs to intuitive, accessible and visually engaging ...

Designer to join a major Housing Repairs Transformation programme on an interim basis. The organisation is undertaking a significant transformation of its Housing Repairs service, redesigning resident-facing digital experiences to create simpler, faster and more accessible services. The successful candidate will play a key role in shaping … appointments, track progress and engage with services through modern digital channels. Working as part of a multidisciplinary transformation team, you will work closely with Service Designers, Business Analysts, Product Specialists, Developers and Housing Subject Matter Experts to translate complex user and business needs to intuitive, accessible and visually engaging ...