1 to 25 of 68 Remote Service Design Jobs in the UK

Job Description - Service Design & Transition Manager (15887) Service Design & Transition Manager Luton/Hybrid COMPANY When it comes to innovation and achievement there are few organisations with a better track record. Join us and you'll be able to play a big part in the success … employ over 10,000 people. Its big-scale stuff and we're still growing. Job Purpose Reporting into the Team Manager, this role leads Service Design and Transition activities for their area/s, forging relationships with key stakeholders to ensure successful transitions of new/changed services … from design to live, and ensuring that Service Design and Transition policies and procedures are applied and followed: Ensures that new services transition into production smoothly and can be operated in a way that is consistent with agreed service levels and agreed operational cost model. Manages More ❯

Location: Farnborough, with flexibility to work from home dependent on business demands We're ready for you to unleash your potential! The Role: The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery … and Continual Service Improvement to Leidos customers. The primary objective of the Service Architect is to use the Leidos product set as well as industry frameworks (ITIL, SecDevOps etc.) to design services that are user-centric. As the Service Architect you will be responsible for the … delivery of cost-effective service solutions that achieves customer's requirements, meets mission needs and which can be fully integrated with the customer's service eco-system What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal Producing More ❯

tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about … user-centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and … advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending More ❯

that matter, at a huge scale, with people who value design. Find out more about what it\\\'s like designing in government on our Design in Government blog . As a senior designer within the Intellectual Property Office you\\\'ll work in multidisciplinary teams , alongside researchers and developers, to … deliver world-class, user centred public services that meet the Government Design Principles . You\\\'ll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You\\\'ll help the government transform the way … You will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of user-centred design practice through peer support, tutoring and mentoring of others in the team.Working Style This role will be carried out in-line with IPO Hybrid More ❯

that matter, at a huge scale, with people who value design. Find out more about what it’s like designing in government on our?Design in Government blog.? As a senior designer within the Intellectual Property Office you’ll work in?multidisciplinary teams, alongside researchers and developers, to deliver … world-class,?user centred?public services that meet the?Government Design Principles. You’ll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You’ll help the government transform the way it delivers … You will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of user-centred design practice through peer support, tutoring and mentoring of others in the team. Working Style This role will be carried out in-line with IPO More ❯

that matter, at a huge scale, with people who value design. Find out more about what it's like designing in government on our?Design in Government blog.? As a senior designer within the Intellectual Property Office you'll work in?multidisciplinary teams, alongside researchers and developers, to deliver … world-class,?user centred?public services that meet the?Government Design Principles. You'll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design of services at scale. You'll help the government transform the way it delivers … You will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of user-centred design practice through peer support, tutoring and mentoring of others in the team.

Working Style This role More ❯

Intellectual Property Office youll work in multidisciplinary teams , alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles . Youll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on the design … You will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of user-centred design practice through peer support, tutoring and mentoring of others in the team. Working Style This role will be carried out in-line with IPO … between working from home and the office. Main duties consist of but are not limited to: Work in an agile, multidisciplinary team to develop design concepts at pace within complex, fast-moving transformation programmes. Work with service managers and programme directors to develop design concepts. Promote the More ❯

day - Umbrella Only Role: The client is seeking and Enterprise Network Solution Designer to help raise the profile and capability of the network solution design team, in a regulated environment, considering ITSM Service Design principles as well as technical and wider service design including delivery … and designing appropriate network solutions going forward. Should be experienced in Key technologies such as Cisco, Fortinet, F5, load balancers and firewalls, modern network design and security as part of solutions. This may be considered as an architect, but if broader than a systems architect. Key Responsibilities: Network Solution … Design: Develop comprehensive network architecture and service design solutions to support business needs and future growth. Technology Strategy: Define network technology strategies and roadmaps in alignment with enterprise IT objectives. Infrastructure Planning: Assess current network infrastructure and propose improvements, ensuring scalability and performance optimization. Security & Compliance: Ensure More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Senior Service Designer (Central Government) Position Description If you're a skilled Senior Service Designer who thrives in a collaborative environment and cares about creating user-centred digital services, we want to hear from you. Become part of a growing team of designers and researchers working with a … or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a Service Designer at CGI, you'll be instrumental in shaping and delivering user-centred services for various UK government departments. Your work will enhance the … with government services, making them more cohesive and efficient. Key duties include: • Understanding users' needs and behaviours, analysing evidence, and translating user stories into service concepts • Developing service strategies and visions that drive innovative solutions • Mapping and designing complex service ecosystems, considering all touchpoints, channels, service More ❯

Job summary Digital Service and Product Leadership in NHS Wales We're looking for 2 x Service Owners to join the Primary Care, Community and Mental Health directorate in DHCW - the digital delivery organisation of NHS Wales. We are seeking proactive and strategic Service Owners to lead … the design, delivery, and continuous improvement of digital NHS services in two key areas - Vaccines and Primary Care (Pharmacy, Dental and Optometry). As a key role in the organisation, you will be responsible for ensuring our services meet the needs of users, including clinicians, staff and data teams … while driving efficiency and innovation. You will be responsible for the quality of your service and oversee the end-to-end service lifecycle, aligning technology, operations, process and policy to enhance patient outcomes and service performance. If you have a passion for improving healthcare services and the More ❯

Product Designer at Chambers and Partners (London/Hybrid) We are looking for a Lead Product Designer with a desire to join the Product Design team at Chambers and Partners, helping us differentiate the best legal talent when it really matters and improving the experience for Chambers' customers. Reporting … into our Director of Experience Design, you will join our diverse product design team. You'll work day to day in a multidisciplinary product team, partnering with product managers, engineers, user research, data science, and product marketing to help bring to market a new product that creates more … engineers, data teams, other designers, and stakeholders across the company to deliver products and features from conception to launch - owning and leading the ideation, design, and validation phases. Communicating conceptual ideas, detailed designs, and rationales verbally and visually to a variety of audiences (team members, stakeholders, execs, and company More ❯

London or Manchester - hybrid working (2 days a week onsite, 3 days remote based) The Enterprise Service Architect will be a visible champion for Service Architecture and architectural governance. The Enterprise Service Architect will be the operational functional lead and provide day to day architectural oversight, control … team strategy and taking accountabilities for aspects of the Major Change and ODA team. Working collaboratively with wider Operational teams, supporting the shape and design of the E2E Operational teams and capabilities, aligning the integration of new services and products to a target operating model. Owning and delivering end … to end service architecture packages through robust planning and management (including RAID), ensuring that Service Design supports programmatic/project delivery dates. Influencing the project/program and key stakeholders to ensure that the product or solution delivered meets the strategic aims and needs of Operations. Acting More ❯

IT Service Lifecycle Manager Location: Birmingham (up to 40% remote) Salary: £65,000 - £75,000 + Excellent Benefits Working Pattern: Full-time, 35 hours/week (flexible & hybrid working available) Department: IT Service Delivery - Service Management A global legal organisation with a strong UK presence is seeking … an experienced IT Service Lifecycle Manager to join its collaborative and forward-thinking IT function. This role is central to ensuring IT services are designed, transitioned, and operated effectively, with a strong focus on service governance and continual improvement. You'll work within a highly structured, ITIL-aligned … environment, managing relationships with stakeholders and third-party partners across the full service lifecycle. It's an excellent opportunity for someone looking to contribute to a mature, high-performing IT function within a regulated, professional services setting. What you'll be doing: Lead the full lifecycle of IT services More ❯

align priorities with business objectives, user needs, and technical feasibility. You'll work on a range of assignment types, including rapid strategy development, product design and delivery, and product advisory. Manage the product lifecycle, from discovery to delivery, taking responsibility for defining and prioritising backlogs, overseeing development, and monitoring … create solutions. You'll ensure all voices are heard and that key priorities are identified and addressed. Develop user personas, customer journey maps, and service blueprints, ensuring that products and services deliver exceptional value and a seamless experience. Establish success metrics, such as KPIs and OKRs, to measure impact … and ensure alignment with broader business goals. You'll also design operating models that support continuous product improvement. Manage cross-functional teams, including design, engineering, delivery, and QA, ensuring seamless collaboration and effective communication across all phases of delivery. Build trusted client relationships, acting as a strategic advisor More ❯

Databases (Oracle, SQL, PostgreSQL, Mongo DB), and other infrastructure technologies. Day to day, you'll: Understand the business area to facilitate the best solution design with team members and product owners. Be environment aware, identify technical impediments/bottlenecks and work directly to resolve. Be technology agnostic and willing … of the best solution. Be anchored to core engineering area and carry the ability to test, learn and mentor others. Understand Systems Thinking and Service Design to mitigate reactive solutions that leads to further technical debt. Understand the benefits of measuring change and work with teams to provide … recovery processes. Performance Optimisation. Technical fault-finding Level 3 & 4. Security best practises and compliance standards. Mentoring Colleagues and supporting technical development of others. Service design and associated methodologies. Problem solving and communication skills. Any experience of these would be really useful VMware Certified Professional (VCP) Our focus More ❯

days a week office based, 3 days remote) Competitive Salary plus performance related bonus Fantastic opportunity to secure a permanent role as a Service Domain Lead with DCC. DCC requires an experienced Architect to be the Design Lead for DCC to Programmes to drive development, improvement and maintain … own the evolving end to end architecture.The Service Domain Lead role will be centred on the Central Switching Service, supporting its evolution and continuous improvements. What will you be doing? Ownership of a programmes end-to-end architecture, providing technical product ownership, functional leadership to other domain architects … applications, data, infrastructure, security, service) to ensure overall cohesion and architectural consistency. Ensuring all services underpinned by technologies developed to achieve a single vision and a controlled set of integrated designs through a Systems Engineering standard approach. Ownership of key DCC and stakeholder requirements and the resultant DCC Service More ❯

doing: Leading Procurement projects (prioritisation, pre-tendering activities, tendering, selection, evaluation, moderation and potentially contract negotiation). Providing high quality customer centric procurement and service design advice to external customers whilst supporting the team in delivery of projects. Nurturing positive, collaborative, and supportive professional relationships with internal collaborators … in England, and our solutions are underpinned by cutting-edge technologies and our teams expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good … doing: Leading Procurement projects (prioritisation, pre-tendering activities, tendering, selection, evaluation, moderation and potentially contract negotiation). Providing high quality customer centric procurement and service design advice to external customers whilst supporting the team in delivery of projects. Nurturing positive, collaborative, and supportive professional relationships with internal collaborators More ❯

re champions of user needs - from initial discovery through to delivery and optimisation. Whether it's conducting field research, facilitating stakeholder workshops, or defining service blueprints, we shape the user experience across every touchpoint. What you'll be doing As Head of UX, you'll lead the evolution of … outcomes through intelligent, inclusive, and purposeful design. You'll play a vital part in connecting user needs with organisational goals, ensuring every product or service we deliver is both useful and usable. As CTI's Head of UX, you will: Define and evolve our UX strategy, aligning it with … clients, providing strategic consultation, facilitating workshops, and influencing digital direction. Oversee UX activities from discovery to delivery, including user journeys, prototypes, testing, wireframes, and service maps. Advocate for UX across the business - championing user needs, driving education, and creating alignment between product, design, and tech. Stay ahead of More ❯

Deliver value through a product-led mindset, focusing on web-based projects including Content Management Systems (e.g., Drupal), SaaS platforms (e.g., Laravel), UX and Service Design, with considerations for SEO, CRO, accessibility, and performance. Manage scope, costs, and timelines: Collaborate with the PMO Analyst and Resources Manager to … and a commitment to continuous learning. Specific requirements include: Experience delivering web-related projects for large government agencies or similar organizations, following the gov.uk Service Standard. Service assessment records are a plus. Experience with web CMS (Drupal or equivalent) and custom web platforms built with open-source solutions More ❯

for the management & governance all media delivery infrastructure for Max, D+, CNN, and other WBD brands globally. You will be involved from the initial design phase of figuring out the right network topology for our clients to the final stages of deploying and setting up hardware, networking, monitoring, alerting … hardware to deployed to the field. This team works the full stack from software, networking, operating system, to the hardware and network gear level. Design, write and deliver software and infrastructure to improve the reliability, scalability, latency, and efficiency of our services. Bring new technology thinking and lead developers … to embrace new tools and innovative solutions to solve business needs. Guide Engineers to design, develop, and test for reliability, and to automate tasks for applications. Solve problems relating to mission-critical services and create solutions to prevent problem recurrence, with the goal of automating response to all non More ❯

as at the front line of making the Home Office a modern and capable department at a time of unprecedented global change. Working in service transition, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services: are supported … by the required resources necessary to operate and manage the service deliver required levels of availability, reliability and performance adhere to relevant industry, government and Home Office standards are robust and affordable are comprehensive and forward looking Building on extensive experience in the area, you will apply control and … the bridge between projects/programmes and the operation/support of the ongoing services. You will contribute to the definition of standards for service transition and continual improvement. Through excellent stakeholder management skills, you will be expected to leverage people, processes, suppliers and tooling in both day-to More ❯

in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product … product designer with laser focus on refining and enhancing the user experience for this market leading SaaS product Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working … in squads) to ensure a holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real More ❯