1 to 3 of 3 Service Desk Support Jobs in the UK with Remote Work Options

Canada, Singapore, and New Zealand. This is your opportunity to be a part of a global success story. We are actively seeking an experienced Service Desk Analyst - Application Support in England who can join our global Service Desk team to provide top tier service to our clients. This role will be working from home and reports into the Service Desk Lead, and would work very closely with our customers, product development and Implementation teams across the globe. You are required to be based in Birmingham Area. Why us? As part of … team you will enjoy the following benefits: Career development and learning opportunities Company bonus/incentive Flexible working arrangements Access to wellbeing and safety support services On your first day, you should be able to: Support multiple client engagements simultaneously, Responsible for resolving all support tickets received more »

IT Service Desk Support Benefits & Perks: Competitive salary 25 days holiday plus additional leave for birthdays, weddings, and moving house Annual bonus scheme Annual medical checks and seasonal flu jabs Wide range of development and training opportunities Employee Assistance Line for support Employer pension contribution … building events Free fruit, coffee, and soft drinks Dress down Fridays About Our Client: Our client, a market leading distributer, is seeking an IT Service Desk Support Engineer to join their team. With a global presence and a diverse range of world-class suppliers, our client offers … innovative solutions and continually embraces industry trends. About The Job: As the IT Service Desk Support, you will be responsible for providing first-line technical support and maintenance for all internal systems, devices, and applications used by the company's employees. Working closely with the Systems more »

IT Support Analyst Up to £35,000 On-site near Salisbury (with occasional remote working) What You'll Do: Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. Resolve … IT incidents and service requests promptly and effectively, keeping users informed every step of the way. Utilize troubleshooting and fault diagnosis skills to achieve 'first call fix' resolutions; escalate complex issues to our expert 2nd line support teams as needed. Follow and promote IT Service Management processes … guiding colleagues on optimal interactions with the IT Service Desk. Collaborate with other IT Support Analysts and offer support and guidance within the IT department. Deliver on-site support as needed in various regions. Educate users on IT policies and procedures, ensuring compliance, especially in IT more »