over 12,000 people and 123 different nationalities. Customer Experience and Transformation are Brambles/CHEP’s core priorities . Position Purpose The Sr. Manager, Global IT Service Delivery Management will join the newly created IT ServiceManagement function, will own the day-to-day … execution of Service Delivery and Major Incident Management disciplines across the IT technology landscape. This role will be accountable to own and manage the resolution of all Major Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams … across ServiceManagement, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective approach to both Service Delivery and Major Incident Management. The Sr. Manager, Global IT Service Delivery more »
ServiceManager - Wealth Management - London, Newcastle or Edinburgh (hybrid working)My client, a leading Wealth Management firm, is looking for a ServiceManager to join them on a Permanent basis. The successful candidate will work on all aspects of servicemanagement in … their Custody and Settlements function.Role responsibilities and requirements:Established experience of working as a ServiceManager in either the Investment, Asset or Wealth Management sectors.Proven experience of working with difficult and complex third party vendor/suppliers.Previous experience of independently managing and resolving servicemanagement issues and incidents.Strong IT or technical servicemanagement background.Start date: ASAPSalary: Between 70,000 to 85,000 per year, based off experience (plus benefits) Location: London, Newcastle or Edinburgh (Hybrid Working)If this is of interest, please apply with your latest CV and I will be in more »
Delivery/ServiceManager – Government, IT ServiceManagement, Stakeholders, Risk, SC Clearance.Our client within the Public Sector requires a Senior ServiceManager to join an exciting, fast-paced environment working hard to deliver the organisations commitments for the benefit of the public. As a … Senior ServiceManager, you will have a strong background and extensive experience in IT Service Management. You will enjoy working in a fast-paced environment and use your expertise to direct, advise, and support your team to deliver high-quality services. Using your strong knowledge of ServiceManagement and stakeholder management skills, you will effectively influence change within one of the largest government organisations. You will interface with Service Architecture & Transition, Service Operations & Programme Portfolio colleagues to assure the delivery of the service/s you are accountable for. You will more »
Services advice to clients that operate within a fast-moving global environment. The team is made up of subject matter experts that work a manager/senior Services and provide evidence and insight to support the work of the broader department. Working together or independently each role will be … a diverse, dedicated, and high-performing team of subject matter experts to help our clients achieve supply chain and operational excellence. As an ITSM Manager, you will play a pivotal role in driving IT service excellence and process improvement initiatives for our clients. Reporting to the Head of … Technical Services whilst collaborating directly with clients, you will lead teams of consultants and analysts to deliver high-quality IT ServiceManagement (ITSM) solutions and insights that align with our clients' business objectives. Your responsibilities will include championing the adoption and optimisation of digital tools and methodologies across more »
