1 to 25 of 64 Service Manager Jobs in the UK with Remote Work Options

whole self to work bringing your energy and creativity to make a positive difference, then this is the job for you. As our Senior Service Operations Manager, you will be responsible for overseeing the day-to-day operations of our IT services to ensure smooth delivery and … an extra paid day off every year to help local charities and community organisations. The Role Main responsibilities include: Lead and manage the Technology Service teams, ensuring timely resolution of incidents and service requests while maintaining high levels of customer satisfaction. Monitor service performance metrics, identify areas … for improvement, and implement strategies to enhance service quality and efficiency. Develop and maintain service level agreements (SLAs) and Operational level agreements (OLA) with stakeholders and ensure adherence to agreed service levels. Supporting the continuous improvement of IT services across the organisation Responsible for maximising the number more »

AVEVA PI Support Manager/Service Delivery Manager Location - Aberdeen (Hybrid) Do you have OSI PI or AVEVA PI expierence? Do you want to develop your career working with real time date for a market leading system integrator? Who is the client? Our client develops more »

Your new role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to oversee and support the delivery of maintenance in the Northeast region. This role will be based at either our Wakefield or Leeds office but will include a mix of regular travel … within the region to sites, as well as office and home working. As an Assistant Service Delivery Manager, you will be ... more »

gain and maintain the highest level of UK Government clearance Location: Cheltenham . About Your Opportunity: An exciting opportunity has arisen for an IT Service Manager to become part of our existing service management team in our Cyber & Intelligence organisation. This role is vital to the … Responsibilities: 1. Responsible for the management of all incidents and requests to ensure they are handled effectively to minimise negative impact to users and service operations 2. Responsible for maximising the number of successful IT changes by ensuring that risks have been properly assessed, authorizing changes to proceed, and … for purpose, fit for use, and that they can be delivered by the organization and its ecosystem. 5. Identify and explore opportunities for continual service improvements. Your Experience - 1. Demonstrable track record of Incident, Change and Release management. 2. Experience across the service delivery lifecycle, including Service more »

About The Role Service Operations Manager (Transport) Bristol (with a mix of office and home-based working) Salary between £48,290 and £63,394 Depending on experience We are SEA. Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people … our environment, our world. Join us. You will have management of SEAs Intelligent Transport Systems Support Service Portfolio. This will include the organisation and management of reactive and contractual services. In this role you will be responsible for the commercial, customer and service management for our ROADflow Support … Service leading a service support team which includes a Service Desk and Implementation Engineers. You will coordinate with the wider Development and Delivery Teams, taking responsible for task management within our matrix organisation. You will be a key influencer within our ITS Division, developing, maintaining, and improving more »

of a team to achieve shared goals? Who We Are As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a … day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services. We have six regional centres Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this … to other regional centres when requested to attend meetings, undertake training and any other activities. The Role The successful candidate will provide strategic planning, service improvement expertise and change leadership capability to support delivery of NHS 24s strategic aims and corporate planning deliverables. This will include the design and more »

Building Services Manager/M&E Manager Building Services Manager/M&E Manager - a leading Tier 1 building contractor is searching for a Building Services Manager/M&E Manager to join their established team in Leicester. … This is an excellent opportunity for a Building Services Manager to play a leading role within an award winning business focussed the development and wellbeing of their teams. The Building Services Manager/M&E Manager role will play a key role in the … includes education, healthcare, and commercial projects ranging for £10m - £50m. The company have forecast continued growth creating excellent career opportunities for a Building Services Manager/M&E Manager looking for new challenges and progression within a leading construction business. They have a full order book more »

IT Services Planning Manager Salary: £45,585 to £56,021 per annum, depending on relevant experience Location: Manchester, city centre. Working Hours: 35hrs per week. Hybrid working (flexibility required) Employment type: Permanent Blue Arrow is recruiting an IT Services planning manager for our client which is … to manage a small team. Summary of the role Reporting into the Head of Planning, Capability and Culture, the IT Services (ITS) Planning Manager will lead the planning and management information function for the Directorate and feed into to the University-wide planning activities. Working closely with ITS … and horizon scanning capabilities with performance monitoring and work portfolio management to enable the successful delivery of the ITS strategy. The ITS Planning Manager will be leading a team that will support the Directorate to mature its planning, forecasting and prioritisation capabilities through increased visibility and oversight of more »

hours per week - flexible options considered Permanent Our team is growing, this is your chance to join us! As our Dynamics Field Services Manager you'll be responsible for the design, development, implementation and service support of our Dynamics Field Services platform and associated services with a … and a portfolio of change initiatives and projects. Managing the performance of systems and services, overseeing third party providers and partners, and developing continual service improvement plans to adequately support the needs of our Customers and Stakeholders is vital! With experience of managing and leading a high performing team … If you really want to make a difference and have experience of Microsoft Dynamics 365 Field Services application suite and associated supporting services (Field Service Mobile, Power Platform, Azure Integrations, Business Process Flows, Resource Scheduling Optimization and Security Structure), then get in touch and find out more now! With more »

IT Service Manager - Live Service: Pay up to £36,545 p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is an exciting opportunity for an IT Service Manager to join DWP … of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. In this IT Service Manager job: You will manage problems and issues effectively by monitoring them with a diverse range of stakeholders and collaborating to share … or service. You will implement necessary activities and interventions tailored to the product or service. You will keep your knowledge of your product/service up to date to stay ahead of changes. You'll contribute to pre and post release activities to ensure seamless support for new and more »

hours per week - flexible options considered Permanent Our team is growing, this is your chance to join us! As our Dynamics Field Services Manager you'll be responsible for the design, development, implementation and service support of our Dynamics Field Services platform and associated services with a … and a portfolio of change initiatives and projects. Managing the performance of systems and services, overseeing third party providers and partners, and developing continual service improvement plans to adequately support the needs of our Customers and Stakeholders is vital! With experience of managing and leading a high performing team … If you really want to make a difference and have experience of Microsoft Dynamics 365 Field Services application suite and associated supporting services (Field Service Mobile, Power Platform, Azure Integrations, Business Process Flows, Resource Scheduling Optimization and Security Structure), then get in touch and find out more now! With more »

Service Delivery Manager (SDM- Hybrid) Islington, UK Monday to Friday Full Time, Permanent 37.5hrs per week £33-35,000 The Service Delivery Manager (SDM) is responsible for the performance & achievement of SLAs within a specific area, providing leadership to a team of Health Practitioners … contribute and challenge within a team/area to improve performance, along with the ability to communicate with peers and senior management. An effective Service Delivery Manager must demonstrate the following skills/behaviours:- Strong Initiative and driven, with a pro-active nature, keen to learn, personable … to improve claimant journey/experience Completing, checking, and approving staff expense, timesheets, annual leave, shopping carts/procurement requests If you feel the Service Delivery Manager position may be for you or you are interested in finding out further information, please contactEverpool Recruitment by emailor call0151 more »

A confident and career driven Senior Technical Services Manager, is now needed by a growing and successful Fit Out contractor. This role is a hybrid position, and the office is in central London. The Senior Technical Services Manager Role Working within a qualified and award-winning … team, the Senior Technical Services Manager will have the autonomy of Design & Build fit out projects from conception to completion. As the Senior Technical Services Manager, you will be working alongside some of the most well-known companies in their respected fields. The successful Senior Technical … Services Manager will review design and drawings, the project programme and support pre contract and delivery teams. The schemes you will be working on, consist of Commercial workspace, ranging from 5,000 sqft, to 25,000 sqft. Contract values will also be between £750K - £5M. The Senior Technical more »

How would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting opportunity … for an IT Service Desk Manager to oversee and manage our IT Support team. The ideal candidate will have extensive experience in managing IT service Desk teams within an MSP environment, a strong understanding of client needs, and the ability to lead a team to deliver … high-quality IT services. Where? Join our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient skilled more »

A confident and career driven Technical Services Manager, is now needed by a growing and successful Fit Out contractor. This role is a hybrid position, and the office is in central London. The Technical Services Manager Role Working within a qualified and award-winning team, the … Technical Services Manager will have the autonomy of Design & Build fit out projects from conception to completion. As the Technical Services Manager, you will be working alongside some of the most well-known companies in their respected fields. The successful Technical Services Manager will … consist of Commercial workspace, ranging from 5,000 sqft, to 25,000 sqft. Contract values will also be between £750K - £5M. The Technical Services Manager Clear evidence of acting as a Technical Services Manager Construction Fit Out knowledge would be a plus Design & Build exposure Team more »

About The Role Service Manager (Transport) Bristol (with a mix of office and home-based working) Salary between £43,659 and £53,582 Depending on experience We are SEA. Engineered to protect. We protect what matters - our nations, our waters, our land, our cities, our people, our … environment, our world. Join us. You will have Service Management over SEAs ROADflow portfolio. This will include the organisation and management of proactive and contractual services. In this role you will be working with aspects of commercial, customer and service management working within a larger service support … team which includes a Service Desk and Implementation Team and coordinating with the wider Development and Delivery Teams. What we offer Your work, your contribution, deserves to be recognised and rewarded. Have a look at the benefits we offer: Work life balance: Hybrid/flexible working arrangements 25 days more »

Service Transition Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham or Sheffield (Hybrid) Salary … love to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is seeking a Service Transition Manager to come and join our growing Service Management team. As the Service Transition Manager, you will … report into the Service Transition Management Lead. Your main duties will include project managing the transition of services into support for one of our large customers. Ensuring that there is minimal impact to live services and the associated support processes. You will also manage the change of IT support more »

Your new role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to oversee and support the delivery of maintenance in the Northeast region. This role will be based at either our Wakefield or Leeds office but will include a mix of regular travel … within the region to sites, as well as office and home working. As an Assistant Service Delivery Manager, you will be part of a team who are responsible for managing the performance of the Yorkshire and Humberside Maintenance and Response (M&R) Contract, ensuring successful delivery of … maintenance work adhering to time, cost & quality expectations. What youll be leading on Supporting Service Delivery Managers in the development of high-quality cyclical maintenance and repair plans (including roadside technology) in line with agreed business goals, outcomes, budget, and service level agreements. Performance reporting and monitoring of more »

can help you grow. We're never one-size-fits-all. Our careers are as unique as you are. We are looking for a Service Transition Manager to help ensure new initiatives are designed to the standards defined by our IT Service practices in order to … transition solutions into live that are fit for purpose and fit for use. You will also, as part of the Service Design and Transition team contribute to the overall success and ongoing improvement of the Service Design and Transition Framework and help drive a holistic approach to delivery. … a selection of project or product initiatives ensuring they are designed to the required standards and the required NFRs have been considered. Ensuring the Service practice owners' requirements are met, or any appropriate risks are raised. Reviewing the Business Requirements document and being an approver of the included Service more »

hours per week - flexible options considered Permanent Our team is growing, this is your chance to join us! As our Dynamics Field Services Manager you'll be responsible for the design, development, implementation and service support of our Dynamics Field Services platform and associated services with a … and a portfolio of change initiatives and projects. Managing the performance of systems and services, overseeing third party providers and partners, and developing continual service improvement plans to adequately support the needs of our Customers and Stakeholders is vital! With experience of managing and leading a high performing team … If you really want to make a difference and have experience of Microsoft Dynamics 365 Field Services application suite and associated supporting services (Field Service Mobile, Power Platform, Azure Integrations, Business Process Flows, Resource Scheduling Optimization and Security Structure), then get in touch and find out more now! With more »

Service Delivery Manager Reporting to: Head of Testing & Service Delivery £45,000-£50,000 + 10% Bonus 1-2 x a Week in Surrey Based Office 35 hours per week, flexible between 8:00 am to 6:00 pm Join a software house who priorities a … functions. Owner of the Incident, Problem, Change and release management process for respective projects, ensuring Incident and problem management goals are achieved. As a Service Delivery Manager you will be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager … You will be responsible for the development and implementation of documented Processes and Procedures where required with self-initiatives. The ideal skillset of the Service Delivery Manager knowledge of ITIL, Agile and DevOps including experience of Incident Management, Problem Management, and Change/Release Management Commercial experience more »

Payments Service Manager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments Service Manager, you’ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »

Payments Service Manager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments Service Manager, you’ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »

Position: Service Delivery Manager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated Service Delivery Manager to join their IT team. In this role, you will oversee a team of … four, ensuring the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize service delivery processes using ITIL frameworks. Utilize JIRA … for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a Service Delivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership and communication skills. Ability to more »

Job Title: Service Desk Manager (12 month FTC) Location: Bristol Salary: up to £60,000 We are supporting a Bristol based legal practice who are looking to onboard a Service Desk Manager on a 12 month fixed term contract. With a sterling reputation, diverse … business model, offering ongoing support and development programmes for you to succeed. The Role: Leading and managing support Analysts and third-party resources Ensuring service level agreements (SLAs) are met or exceeded by monitoring service desk performance and implementing improvements Driving initiatives for continuous improvement within the service desk, such as implementing new tools or technologies The Candidate: Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary: £50,000-£60,000 Hybrid working more »