2 of 2 Service Transition Analyst Jobs in the UK

Job summary The Service Transition Analyst is responsible for supporting the smooth introduction of new or changed IT services into the Trust's live environment, with a strong focus on critical 999 IT services. This involves managing structured service transition work packages that ensure services are operationally ready, robust, and aligned with organisational needs. The … post holder will: Build and maintain strong relationships across teams, partners, and suppliers to support onboarding. Collaborate on service outcomes, readiness criteria, and Service Catalogue entries. Work with project teams and service owners to capture and deliver service design documents, handovers, and support models. Coordinate and validate service documentation, support materials, known errors, and FAQs. … Support and validate Service Acceptance Criteria before go-live. Review change requests and liaise with CAB to assess, test, and approve transition-related changes. Facilitate project-to-support team handovers and ensure operational readiness. Evaluate third parties involved in transitions and assist in performance reviews. Support CSIP by identifying service transition improvement opportunities. Define/report More ❯

Business Change Analyst - ITSM Transition - ServiceNow - Stevenage/Hybrid working Pay is £450 per day - Inside IR35 - through an umbrella company Start 11th of November or within a few days is essential Skills & Experience:* Experience in supporting change management within technical programmes (e.g., IT transitions of ITSM/ServiceNow).* Strong communication skills with the ability to create … work environment in a fast-growing company.* Career development and development opportunities Role Overview: You will play a pivotal role in supporting the successful delivery of an IT Managed Service Provider (MSP) Transitions programme within a dynamic and rapidly growing company. You will work closely with the SBCM, project team, and stakeholders to ensure effective change management, communication, development … and deployment of training artifacts and that engagement strategies are executed to mobilise the IT SMP transition, drive adoption and embed new ways of working.This role is ideal for a highly organised individual with strong administrative, technical, and communication skills, who thrives in a fast-paced environment and is passionate about enabling change and transformation. Key Responsibilities: Change Management More ❯