issues. technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. in creating/updating the Server/Client Golden image. in Microsoft 365 services and Endpoint Manager more »
ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused skills A process-driven, meticulous individual who can adhere more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
to influence at senior levels and be an ambassador for the function through interpersonal, written and verbal communications to all levels Experience working within ServiceNow, JIRA and KeyedIn Additional Information Legal & General is a leading financial services organisation, named Britain s Most Admired Company in 2023, for the second year more »
ServiceNow Technical Solutions Architect Permanent Remote UK candidates only SERVICENOW ITSM CSA Certification required. SC Clearance We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide. If you have a background in Enterprise Service Management or SaaS … technical delivery in one or more of the following two main areas, we want to hear from you: ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Solution Architect: The primary role of the Solution Architect is to … Experience with creating ROI/value propositions for customer software implementations. Knowledge of IT and Enterprise Service Management is critical. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable. ServiceNow Certifications more »
past five years). Certified designation validates our expertise and capabilities to deliver solutions across all areas and versions of the MEDITECH solution. in ServiceNow Partner and Service Provider Partner Programs of professional technology certifications including ITIL, Six Sigma, PMI, CHCIO, Epic, and more. of professional clinical certifications including nursing more »
administration, including AD user creation, password administration, Group Policy etc. Microsoft Exchange/Outlook client. Strong Microsoft Office support skills. Ticketing systems such as ServiceNow Full driving licence Strong communication skills. Able to work alone and also as part of a team. Ability to plan, prioritise and organise own work. more »
Newport, Monmouthshire, United Kingdom Hybrid / WFH Options
Confidential
an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution to efficiently manage incidents, service requests, and other IT-related tasks. You will have … provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log, categorize, prioritize, and assign incidents and service requests. Carry out requests and duties as directed by your … within a team environment. Proficient in incident management tools and IT service management platforms with a focus on global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical and problem-solving skills with an emphasis on global root cause analysis. ITIL (Information Technology Infrastructure Library) or relevant certifications Proven work more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Charterhouse Group
growth is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts and 3rd party support or development teams to agree work required as more »
London, England, United Kingdom Hybrid / WFH Options
Charterhouse Group
growth is a given - professionally and personally - so our colleagues can thrive. The Service Now Systems Specialist ensures the proper functioning of applications - especially ServiceNow ITSM - used by Charterhouse. You will need to co-ordinate with business analysts and 3rd party support or development teams to agree work required as more »
practical application including but not limited to Agile and Prince2. Certifications: Prince2 Foundation Certified Agile Project Management Foundation. Desirable: Previous use of Asana and ServiceNow Experience with SAFe Agile Personal attributes Highly enthusiastic and motivated to achieve commerical, CDW, departmental, team and personal goals and targets. Leadership qualities with excellent more »
for new software and hardware that could benefit the UK&I Drafts or revises user training procedures Maintains logs of support services provided in ServiceNow Managing stock levels of DWS equipment Work closely with colleagues, developers, testers and a wide variety of end user to ensure technical compatibility and user more »
is essential Understanding of one or more global market asset classes Detailed experience working with OMS and EMS platforms Experience with Azure Devops, GIT, ServiceNow, Kibana Excellent command of the English language both written and verbal Experience working in a fast-paced environment with an ability to work under pressure more »
Saucelabs (or similar). Experience of coding with Java and .Net environments Experience of codeless automation tools, and ERP tool extensions (e.g. ATF in ServiceNow) Knowledge of automation solutions for non-functional phases of testing such as Accessibility, Performance, and Security. Providing automation solutions within a CI/CD environment more »
I'm looking for an experienced ServiceNow Team Leader/Scrum Master to join a leading consultancy that delivers technical innovation and digital transformation in the Public Sector. You’must have worked on a number of ServiceNow transformations to be considered for this role. Due to the nature of the … SC clearance or be willing and able to undergo the clearance process. You will be leading large-scale transformation journey’s that have core ServiceNow deployments (incorporating multiple ServiceNow modules) as there focus. This will involve supervising projects that implement Service Management, Enterprise Asset Management, SPM, and the development of … London , but you will spend the majority of your time working from home. Key Responsibilities: Craft a winning roadmap: Design, plan, and monitor the Servicenow change program, proactively resolving issues and ensuring platform support. Champion clear communication: Liaise with key stakeholders, providing regular updates on progress and fostering transparency. Deliver more »
that is looking for ideas and energy to continue to support our clients’ digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform.It’s an energising role, in which you’ll have plenty of opportunities to deliver great solutions and support the wider team with your knowledge … on projects, giving you the ability to ensure you are up to date on ServiceNow.As you do, we’ll support you in developing your ServiceNow, consultancy, analytical skills – along with relationships that help shape your career. Responsibilities, Qualifications, Certifications - ExternalYour key responsibilitiesHere, you’ll work with a portfolio of clients … each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform.As a Manager, you will play a key role in helping clients achieve business results through the application of technical solutions. You will be able to more »
ServiceNow Consultant with CMDB & Discovery Experience - Permanent - London/Hybrid - up to £60k base & Benefits Our client is a leading provider of ServiceNow Consultancy Services and they are looking for a talented and experienced ServiceNow Consultant with hands on CMDB and Discovery experience to join their team. Responsibilities Work with more »
required: Solid experience with SNOW, especially in functional and operational modules such as VA, HR, and IRMS. Ability to lead expansion and integration projects. ServiceNow Architecture Design: Design and architect scalable and robust ServiceNow solutions to meet business requirements and objectives. Define and implement be... more »
sprint activities. Key Skills/Knowledge/Experience: CyberArk Expertise: Extensive experience with CyberArk. PSM (Privileged Session Manager): Proficiency in using and managing PSM. ServiceNow (SNOW): Experience with ServiceNow for IT service management. Active Directory: Strong knowledge of Active Directory. Architect Experience: Proven experience in designing and implementing security architecture. more »
Incident, Problem and Root Cause Analysis processes. o Manage Mainframe Scheduling tools in line with security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow o Potential on-call support (24x7x365) for Batch Workloads Required Skills Knowledge and experience with Mainframe systems CA7 CA11 Mainframe Operations in general JCL, ISPF … Deliver I-Dash Changeman JCLPREP Control-M Splunk dashboards Experience of MS Office Knowledge of basic CA7 operations File transfer basic knowledge. Knowledge of ServiceNow ITIL Processes Agile Concepts Education/Experience Graduate or Equivalent education in a computing relevant subject At least 4 years working within a complex Mainframe more »
Borehamwood, England, United Kingdom Hybrid / WFH Options
Rise Technical
IT Project Coordinator Borehamwood £30,000 - £35,000 + Hybrid + Funding on education An exciting opportunity beckons for an experienced IT Projects coordinator to excel within an established company, where you will have the opportunity to be responsible for more »
Service Desk Manager We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs. Key Responsibilities: Lead the 24/ more »
Alexander Mann Solutions - Public Sector Resourcing
for all metrics against IT Service Management services including Operating Level Agreements (OLAs). As a Service Level Analyst your main responsibilities will be: ServiceNow Service Level Management reporting (Demonstrable ServiceNow Service Level Management reporting skills is a necessity). Providing updates and notifications to the Senior Service Level Manager … be eligible and willing to undergo these checks. Skills & Experience with Service Now Reporting. Dashboard building experience (PowerBI etc.) - Data Visualisation & Dashboard Building. Strong ServiceNow reporting skills - Ticketing Data, review information & compare against SLA's & KPI's. Building Dashboards in PowerBI & ServiceNow. Service Level Analysis. ServiceNow Service Level Management reporting … Demonstrable ServiceNow Service Level Management reporting skills is a necessity). Strong Communication & Stakeholder Management Skills. Performance Measurement. Understanding Constraints. User Centred Analysis. Communicating Analysis and Insight. ITIL Foundation is a desirable qualification for this role. If this role sounds like something that you would be interested in, please click more »
of software licensing and grasp of contract language Working knowledge of software and procurement life cycle Working understanding of Software Asset Management tools like ServiceNow/Snow/Flexera Strong data analysis and manipulation on Excel Experience in working with virtual teams Due to the volume of applications received for more »
