Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
EBI is embarking on a transformative mission to enhance its IT services through the implementation of the IT Service Management (ITSM) framework using the ServiceNow platform. We are currently seeking an enthusiastic and motivated individual to join our implementation team, actively participating in the green-field deployment of the platform. … the utilisation of ITIL best practices, aiming to optimise IT services through automation, standardisation, and the introduction of transparency in service quality. As a ServiceNow developer at EMBL-EBI, you will play a crucial role in the development, design, and support of technical solutions on the ServiceNow platform.Your responsibilities will … span across administration, application development, maintenance, and technical support for the ServiceNow platform, all executed with the utilisation of best practices in web programming techniques. Join us in this exciting journey as we redefine and elevate our IT services landscape. Your role Plan, execute, monitor, and work on all technical more »
be great if you had: Experience with F5 Load Balancers and Fortinet products (Fortigate and Fortiweb) CCNP certification Knowledge of datacenter operations Familiarity with ServiceNow and SolarWinds If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do more »
ServiceNow Service Level Architect Global Enterprise & Marque Servicenow customer Salary: £85,000-£90,000 + benefits London - Hybrid Are you passionate about everything ServiceNow? Are you currently a ServiceNow architect or a Senior ServiceNow Developer looking to join a top ServiceNow customer? Do you have technical and functional knowledge of … ITOM? This is an opportunity for you! My client is a Global Enterprise business in the transport business, they are looking for a passionate ServiceNow Architect to join their business on a permanent basis. This organisation is one of ServiceNow's biggest customers with a pipeline of exciting projects ahead … technical and non-technical stakeholders. Who you are Track record of the implementation of Service Level Management within the NOW platform. ITIL V4 foundation ServiceNow subject matter expert. Able to demonstrate an expert level of technical and functional knowledge of Service Level Management within NOW platform across ITSM, ITAM, and more »
ServiceNow ITOM Visibility Service Mapping Engineer UK Remote West London 6+ Month Contract inside IR35 Rate Approx 600 to Umbrella Looking for ServiceNow ITOM Visibility Service Mapping Engineer contractor, responsible for the rollout of the Service Mapping capability. Practical hands-on experience with Service Mapping within ServiceNow including creating pattern … extensions for bespoke products. Using ServiceNow Pattern Designer & knowledge of RegEx/JavaScript Skills to parse the right information. Experience of creating tag-based service maps and dynamic CI groups where appropriate is also preferable. ServiceNow CMDB data model (CSDM) & ServiceNow ITOM discovery experience and good general sys admin technology … Remote Please click below to view the Job Description & apply if suitable – Inside IR35 umbrella rate Approx 600pd. Ideally immediate start. Roles & Responsibilities: The ServiceNow ITOM Visibility Service Mapping Engineer role sits in the The Service Configuration Management (SCM) team and will be responsible for the rollout of the Service more »
ServiceNow Platform Architect Global Enterprise & Marque ServiceNow customer Salary: £85,000-£95,000 + benefits London - Hybrid Are you passionate about everything ServiceNow? Are you currently a ServiceNow architect or a Senior ServiceNow Developer looking to join a top ServiceNow customer? Does contributing to the organisations 1st NOW mini factory … you? This is an opportunity for you! My client is a Global Enterprise business in the transport business, they are looking for a passionate ServiceNow Platform Architect to join their business on a permanent basis. This organisation is one of ServiceNow's biggest customers with a pipeline of exciting projects … Owning the technical execution of the NOW platform strategy & provide technical thought leadership on how to realise value from the NOW platform. Hands on ServiceNow configuration and platform architectural design. Provide technical evaluation of demands against the IAG Now platform architecture, capabilities of the platform, and best practises. Articulating best more »
ServiceNow Senior Technical Consultant required to join a specialist ServiceNow Implementation Partner based in the UK. Development in the ITSM suite of ServiceNow using JavaScript, HTML, and AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, ITBM, GRC, and SecOps. Working within an industry … leading IT Service Management consultancy you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when-required, individually. Depending on the scope and scale of the project you will be responsible for specific module development or an end-to-end implementation … provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred including System Administration (CSA) and Implementation Specialist (CIS) across multiple product more »
Job Title: ServiceNow SPM developer Job Summary: We are seeking a skilled and experienced ServiceNow Strategic Portfolio Management (SPM) Developer with a focus on Demand Management to join our team. The ideal candidate will have over five years of experience in developing on the ServiceNow platform, including at least one … full implementation of Demand Management as part of Strategic Portfolio Management (SPM). This role involves analyzing complex custom ServiceNow environments, conducting technical workshops, creating technical designs, and recommending solutions in line with ServiceNow best practices. Key Responsibilities: • Develop and implement Demand Management solutions within the ServiceNow SPM suite. • Analyze … and understand complex, custom ServiceNow environments to provide effective solutions. • Conduct technical workshops to gather requirements and provide solution recommendations. • Create detailed technical designs that align with ServiceNow best practices. • Collaborate with stakeholders to ensure solutions meet business needs and technical requirements. • Provide expert advice on ServiceNow SPM best practices more »
ServiceNow Developer Our trusted partner, a FTSE 250 financial services corporation is currently recruiting a ServiceNow Developer who has a strong background in software development including service integration (API’s, Web Services, REST, SOAP etc.) as our client evolves into new ways of working. This is an exciting role, where … to £67,000 + 15% bonus + excellent corporate benefits to be based in Chatham or Wolverhampton on a hybrid basis. The ServiceNow Developer will be responsible for designing, developing, and implementing solutions based on ServiceNow technologies. The role will work closely with the Service Now manager and be responsible … coding standards, integration, extensibility, and security. Assist in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software. Developing, installing, and troubleshooting ServiceNow applications; Integrating Service Now with other programs; Learning about the latest developments in one or more aspects of more »
Windows and/or Mac platforms. Strong problem-solving and analytical skills Knowledge of ITIL framework and experience with IT service management tools (e.g., ServiceNow, Jira Service Management). Excellent communication and customer service skills with the ability to explain technical concepts to non-technical users. Ability to work independently more »
Exeter, England, United Kingdom Hybrid / WFH Options
Cognizant
etc Previous Azure Administration & support experience (Must have), Monitoring, Pro-active Alert-trend identification, Intune, Usr/Device Management, and DevOps backlog work Tools: ServiceNow, ICM, Planner, Log Analytics, LogicMonitor, Grafana Previous Azure Support & Administration experience and also previous Service Desk related experience (Working on strict SLAs) In this Senior more »
Who is GlideFast? GlideFast Consulting is a renowned Elite ServiceNow Partner named 2022 and 2023 ServiceNow Elite Partner of the Year. GlideFast has earned its position as the best-in-class ServiceNow consulting firm through ServiceNow expertise, industry focus, collaborative approach, innovative solutions, and commitment to customer success. Our team … possible and ensuring our clients receive the highest level of service and results. Why choose GlideFast? Join a team that sets the standard in ServiceNow consulting services. At GlideFast, we offer unparalleled opportunities for growth and professional development, working on cutting-edge projects with industry-leading clients. Collaborate with a … and take your career to new heights! As a Technical Consultant at GlideFast Consulting, you will develop, design, and own technical solutions on the ServiceNow platform. In this role, you will deliver high-quality consulting services to install, configure, and integrate ServiceNow software products. You'll develop custom software solutions more »
printers) Ability to stay calm under pressure Experience with ITIL-based processes Awareness of cyber security threats Desirable Skills: Familiarity with ITSM Software (Remedy, ServiceNow, Samanage) ITIL Qualifications What We Offer: An engaging and supportive team environment Opportunities for continuous learning and development The chance to work with cutting-edge more »
knowledge transfer. Manage the recruitment process for new Service Desk team members, ensuring a smooth onboarding experience with comprehensive training on ticketing systems (e.g., ServiceNow, Zendesk) and relevant IT support methodologies. Optimise team resources through effective scheduling and workload management, ensuring smooth operations during periods of staff leave or unexpected more »
business problems and work with teams globally. Functional understanding of project management principles and their application to infrastructure projects and teams. Working knowledge of ServiceNow and Microsoft office tools products. Proven ability to learn new technologies quickly to a high level of proficiency. Strong problem-solving and troubleshooting skills. Excellent more »
able to communicate effectively with Trust colleagues at all levels within the organisation and with external partners. Desirable Epic Kuiper, Bridges, or Data Courier ServiceNow or other ITSM tools NHS/CFH applications Scripting using Pearl, JavaScript, or bat files etc Disclosure and Barring Service Check This post is subject more »
resolution and delivering valuable end-user guidance. You will manage your own ticket queue while also overseeing the progress of all tickets in the ServiceNow system, ensuring they are accurately updated and in the appropriate state. You’ll deliver outstanding customer service, managing expectations and adhering to SLAs. The role more »
Coventry, England, United Kingdom Hybrid / WFH Options
Kapsch TrafficCom AG
Experience in an MSP environment, dealing with multiple internal & external resolver groups Call/contact centre experience Experience in use of ITSM Platforms (Cherwell, ServiceNow, Jira, Remedy etc) Effective & efficient communication (written and verbal) ITIL V4 foundation (desirable) Able to obtain security clearance (BPSS - Baseline Personnel Security Standard) UK road more »
estate. You will be supported with personal development opportunities including training and exposure to new technologies. Handling and logging calls from end users in ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience Position more »
About the team: Our ServiceNow team is a dynamic and collaborative group dedicated to improving IT operations. They are a close-knit unit that values innovation, communication, and continuous learning. They tackle complex use cases and are looking to harness the latest features and power of ServiceNow to provide great … solutions to our colleagues. Our ambition is to realise the full benefits of the ServiceNow platform, through delivery of our strategic roadmap. We are streamlining and enhancing our IT processes as we go, ensuring we stay ahead in the ever-evolving tech landscape. This is an exciting time to be … part of our ServiceNow journey! Join us and become a part of a forward-thinking team where your contributions truly make a difference. About us: The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported more »
ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused skills A process-driven, meticulous individual who can adhere more »
technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems Experience in creating/updating the Server/Client Golden image Experience in Microsoft 365 services and more »
ServiceNow Tech Consultant/Developer required by a fast-growing, ServiceNow start-up that combines the power of ServiceNow with market-leading AIOps and Dev Ops. Founded in 2023, this independent start-up already boasts amongst the biggest and best ServiceNow client lists. With a primary focus on enterprise customers … banks, with other large projects firmly in the pipeline. In an exciting and varied role, you will help clients drive their digital transformation, leveraging ServiceNow technology and providing end-to-end solutions to ensure sustainable and tangible benefits for all. To be considered for this role you must be able … to demonstrate the following: Several years of experience as a ServiceNow Tech Consultant/Developer Strong communication and stakeholder management skills Enterprise experience Experience with ITSM + one other major module Aptitude for working in a start-up environment High levels of creativity and flexibility Joining an ambitious and talented more »
intraday and OOHS) Key Knowledge: Windows 10 desktop support knowledge Experience of HP & Lenovo Desktop/Laptop hardware and VDI environment Knowledge of using ServiceNow ticket system is highly desirable Experience in supporting Office 365 Experience of mobile device support including iPhones and iPads Good Communication skills, both oral and more »
technical software support for a B2B software company. You’ll also need experience with a commercial customer incident tracking or CRM system such as ServiceNow , Salesforce.com and experience using a software defect tracking system such as JIRA. In addition, you’ll need strong exposure to broad technical skills such as more »
