1 to 25 of 227 Remote Support Engineer Jobs in the UK

1st Line Support Engineer - Hybrid (2 days WFH) - up to 30K + 2x Overtime - Farringdon, London An exciting new opportunity has become available for a 1st Line Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Farringdon, London. We are looking for enthusiastic … passionate 1st Line Support Engineer to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer in sharing thoughts and encouraging and supporting innovation and … creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 1st Line Support Engineer experience: Windows 7 and Windows 10 Operating Systems Office 365 Exchange 2007/2010/2013/2016 Mailbox Management Active Directory More ❯

ICT Engineer Grade 2 Salary: £30k, term time only will be considered Location: South London area (Merton and Lambeth boroughs)/Hybrid with options to work from home about 5 weeks a year Connect Group are working with a leading UK provider of support services for the education … sector. The candidate will be responsible for understanding the company's service delivery expectations, prioritising customer satisfaction through proactive communication and support, and independently managing school networks. The role also involves managing straightforward ICT projects, providing practical training, and maintaining detailed reporting and documentation. Job Responsibilities: Provide ICT technical … support and guidance to clients and internal staff. Maintain effective communication with internal support teams and leadership. Manage your time effectively and adhere to the daily work schedule. Perform scheduled daily tasks, such as checking system status and providing daily activity and issue reports. Collaborate with internal and More ❯

Support Engineer, Ferndown, £35,000 As a Support Engineer within this leading SaaS provider, you will play a vital role in investigating and resolving issues whilst managing application systems. Working closely with the wider support team, this role is an exciting opportunity to join a … values annually. With over 90 members of the team, they still operate with an entrepreneurial spirit with a fun and relaxed team culture. The Support Engineer will benefit from 25 days holiday (+ bank holidays), hybrid working, a company funded health plan, free parking, regular team building events … career development and auto-enrolment in the pension scheme. Support Engineer Responsibilities Investigating and troubleshooting reported issues. Resolving technical issues and managing service desk tickets. Handling inbound telephone calls and emails. Escalating issues and risks. Out of hours support on a rotating basis. Support Engineer More ❯

machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: SaaS/IT Support Engineer Sheffield (S8)/… and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from … the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a SaaS/IT Support Engineer: + Effectively responding to first-line support queries from customers using the company's software via phone call and email + More ❯

machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: SaaS/IT Support Engineer Sheffield (S8)/… and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from … the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a SaaS/IT Support Engineer: + Effectively responding to first-line support queries from customers using the company's software via phone call and email + More ❯

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are looking for … a Second Line IT Support Engineer with experience within a Managed Service Provider, NOC or similar external IT Support. We are DISConsulting IT is a young and vibrant IT Managed Service Provider dedicated to serving small and medium-sized enterprises, charities, and non-profit organisations. With our passion … meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and customer onboarding) Work with 2nd line More ❯

Infrastructure Support Engineer (2nd line Windows 0365) Normanton on Soar onsite to £35k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and network support, data … centres and IT consultancy. As an Infrastructure Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks from scratch through to deploying additional servers. You'll … respond to support requests from fully managed clients, ensuring strict SLAs are met and provide pro-active monitoring and support. Location/WFH: You'll join a small, friendly team based in Normanton on Soar (near Loughborough) and will also sometimes be required to travel to clients sites or More ❯

PACS Technical Support Engineer, IT Healthcare Systems Basic Salary £45,000 to £50,000 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression * An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software … Systems * ** Hybrid role with two days per week in the office ** PACS Technical Support Engineer, IT Healthcare Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for … Managing customer relationships and resolving all PACS technical support issues Providing support via email or phone Working with key healthcare informatics and medical imaging customers Ensuring that customer satisfaction is achieved and maintained PACS Technical Support Engineer, IT Healthcare Systems To be considered for this role More ❯

Software Support Engineer (Low-Code) x3 Location Hybrid 1 day a week in office NO VISA Application - Must be at least Indefinite leave to Remain, due to security clearance checks Salary £30-38k Plus bens Skills - Customer Support, application Support, Software Support, Low-Code … CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent SAAS based platform. My Client offers … candidate but must be able to attend the office (Bedfordshire) 2 time s a year for appraisals and Company wide meetings. As a Software support Engineer you'll bridge the gap between Development and the Client, Working in a virtual service desk environment, the purpose of the Customer More ❯

Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE … Due to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; * Handle software-related … migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT engineer More ❯

Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in Worthing … and 2 Days per Week from Home) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network … administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. Working as a Technical Support Engineer/IT Service Desk Analyst you will join the team to manage support cases, troubleshoot issues, and host remote sessions. As the Technical Support Engineer/IT Service More ❯

3rd Line Support Engineer Nr Cardiff - hybrid working (2 days from home a week) £40,000 - £45,000 + Benefits listed below. This is a fantastic opportunity for you, a 3rd Line Support Engineer/Workplace Operations Engineer, to join a leading IT company based … e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Networking - Support and maintenance Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances As the Workplace Operations Engineer/3rd … Line Support Engineer, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change More ❯

IT Project Manager/Senior IT Project Support Engineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL experience within a service desk environment is required for an innovative tech services firm. SALARY: Competitive + Generous Benefits (see below) LOCATION: Hybrid working from … home JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Project Manager/Senior IT Project Support Engineer with Prince2 project management experience, a good understanding of Cyber Security principles and ITIL experience within a service desk environment. As the … IT Project Manager/Senior IT Project Support Engineer you will join a busy team where the two main priorities of the role are to provide senior level expertise with regard to design and implementation of solutions whilst supporting the business . Working as an IT Project Manager More ❯

3rd Line Support Engineer – West London – Westfield (4x a week onsite) - £45k 3rd Line Support Engineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company and ensuring the prompt resolution of operational IT issues within the … UKI business. The 3rd Line Support Engineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support them. They will also be responsible for coordinating the installation and implementation of network and IT infrastructure. The … for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rd Line Support Engineer and be looking to take the next step in their career. They will possess a solid background in LAN, WAN, and Azure More ❯

3rd Line Support Engineer – West London – Westfield (4x a week onsite) - £45k 3rd Line Support Engineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company and ensuring the prompt resolution of operational IT issues within the … UKI business. The 3rd Line Support Engineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support them. They will also be responsible for coordinating the installation and implementation of network and IT infrastructure. The … for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rd Line Support Engineer and be looking to take the next step in their career. They will possess a solid background in LAN, WAN, and Azure More ❯

Job Title: 1st/2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to bring on a … 1st/2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of technologies and be a key player in … day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2nd line support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of devices, applications, and services (Windows, Office More ❯

Summary Job Reference: JPR020525 Job Title: IT Support Engineer Salary: 30-40k pa Location: Belfast, hybrid (3 days per week onsite) Contract : Temporary, full-time (37.5 hours pw, typically Mon-Fri/8-9 hour shifts between 12noon and 11pm) Overview Our client within the private sector … is looking for an IT Support Engineer to provide technical support to their end users, all focused on their products and services. This is a large multi-national and your day-to-day would involve network and systems support via telephone (helpdesk), emails, ticket systems etc. … so they are looking to hire for the long term with desire to secure a permanent position. Requirements IT Degree or similar Strong technical support/helpdesk experience Network/NOC experience would be good to have Systems admin/engineering experience would be good to have Strong customer More ❯

Job Opportunity: Power Platform Support Engineer Location: Hybrid in Reading (2-3 days on-site) Job Type: Full-time, Permanent Salary: £30,000 - £50,000 + benefits Start Date: ASAP A leading Microsoft partner is currently on the look out for a Power Platform Support Engineer to join their dynamic support team in Reading. In this role, you will troubleshoot and resolve customer issues while collaborating with internal teams to continuously improve client experiences. Your expertise will help ensure the Power Platform runs efficiently and effectively for a diverse customer base. Power Platform Support Engineer Key Responsibilities: Providing frontline technical support for users of Microsoft Power Platform (Power Apps, Power Automate, Power BI) Collaborating directly with customers to resolve technical challenges Documenting, tracking, and managing support issues via ticketing systems Working alongside developers to escalate and resolve complex cases Offering More ❯

2nd Line Support Engineer | Bristol | £35,000 DoE Oscar Technology has partnered with a leading MSP in the Bristol area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in … the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards More ❯

2nd Line Support Engineer | Exeter | £35,000 DoE Oscar Technology has partnered with a leading MSP just outside the Exeter area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in … the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards More ❯

.NET Support Engineer/Trainer – Birmingham (Tech stack: .NET Support Engineer/Trainer, .NET, C#, VBScript, SQL Server, SCADA, Microsoft Windows, .NET Support Engineer/Trainer) Our client, a leader in the industrial sector, is on a mission to revolutionize manufacturing processes through cutting … This transformative solution will help businesses optimize operations, reduce costs, and increase productivity. To achieve this, our client is looking for a talented .NET Support Engineer/Trainer. Applicants should have experience of supporting software applications and good knowledge of technologies such as .NET, C#, VBScript and SQL More ❯

.NET Support Engineer/Trainer - Birmingham (Tech stack: .NET Support Engineer/Trainer, .NET, C#, VBScript, SQL Server, SCADA, Microsoft Windows, .NET Support Engineer/Trainer) Our client, a leader in the industrial sector, is on a mission to revolutionize manufacturing processes through cutting … This transformative solution will help businesses optimize operations, reduce costs, and increase productivity. To achieve this, our client is looking for a talented .NET Support Engineer/Trainer. Applicants should have experience of supporting software applications and good knowledge of technologies such as .NET, C#, VBScript and SQL More ❯

Senior PLM Support Engineer Senior PLM Support Engineer Apply locations GB - Luton - Cap. Green 300 time type Full time posted on Posted Yesterday job requisition id R Job Description: The opportunity: We have a new and exciting opportunity for an experienced and team-oriented skilled Product … as we expect a need to be in our Basildon office just 2-3 times a week. What you'll do as a PLM Support Engineer: Provide administration support which includes project setup, user creation, role assignment and access controls, interfacing with ICT as required. Provide specialist … frontline problem solving, advice and guidance to Teamcenter users. Provide user support via PLM help desk providing solutions to incidents raised. Maintain the help desk database to ensure accurate recording of incidents. Investigate PLM problems in a structured logical approach providing recommendations and outcomes in an effective manner. Provide More ❯

AI Technical Support Engineer - SaaS - Remote/US hours Day rate: £400 - £500 (inside IR35) Duration: 6 months Start: Now My client is looking for an experienced Technical Support Engineer to join our team, to provide exceptional technical support for the range of AI services. … This role requires a proactive individual with a strong technical background, natural curiosity and experience in setting up a support function and team within an organisation. Must: Most of the team are based in the USA. We need someone who can work flexible hours, potentially … to cover US. Key Responsibilities: Provide technical support for their AI services, ensuring timely resolution of customer issues. Diagnose and troubleshoot issues with their AI services, providing resolutions and translating responses for the correct audience. Collaborate with various cross-functional teams, including development, product management, and then with the More ❯

2nd/3rd Line Support Engineer Tiverton Hybrid Working – 2-3 days a week from home £30,000-£32,000 + Progression + Training + Hybrid Working + Bonuses + 33 Days Holiday Excellent opportunity for a 2nd/3rd Line Support or Infrastructure Support Engineer … role you will report directly in the Head of IT. You’ll be hands on with the day to day of Infrastructure and occasionally support to users, but the focus of this position will be to find technology solutions to problems before they become “must-fix” issues for the … interesting position, plenty of opportunities for personal development and growth, and an excellent progression route through the business! The Role: *2nd/3rd Line Support Engineer/Infrastructure Support Engineering *Hands-on and technical *Researching tech solutions that could solve issues in the business *Hybrid working More ❯