Remote Support Engineer Jobs in the UK

1 to 25 of 133 Remote Support Engineer Jobs in the UK

IT Support Technician / Second Line IT Desktop Support Engineer

London, South East, England, United Kingdom
Hybrid/Remote Options
AWD online
IT Support Technician/Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles, we’d also … like to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office … days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician/Second Line IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an IT Support Technician/Second Line More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Burnley, Lancashire, England, United Kingdom
Hybrid/Remote Options
AWD online
IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in the following … roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid … easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician/ More ❯
Employment Type: Full-Time
Salary: £31,000 per annum
Posted:

IT Support Engineer

Louth, Lincolnshire, East Midlands, United Kingdom
Hybrid/Remote Options
Euro Projects Recruitment
IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Louth , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within … the wider MSP team. What youll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What were looking for in an IT Support Engineer: Previous … experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project Engineering. Remote working flexibility after the first project phase. Training and More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

1st Line IT Support Engineer

London, South East, England, United Kingdom
Hybrid/Remote Options
AWD online
1st Line IT Support Engineer An excellent opportunity for a proactive and customer-focused 1st Line IT Support Engineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Service Desk Analyst, Technical … Support Engineer, IT Helpdesk Analyst, IT Support Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Faringdon/Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career … Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 1st Line IT Support Engineer to provide first-class technical support and customer service within a fast-paced managed services environment. As a 1st Line IT Support Engineer you will troubleshoot a variety of hardware and software issues, ensuring client satisfaction through More ❯
Employment Type: Full-Time
Salary: £28,000 - £34,000 per annum
Posted:

1st Line IT Support Engineer - Desktop, SaaS, Applications - Hybrid

Sheffield, South Yorkshire, England, United Kingdom
Hybrid/Remote Options
RecruitmentRevolution.com
estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, ApplicationsSheffield (S8)/Hybrid 2 Fixed … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

1st Line IT Support Engineer - Desktop, SaaS, Applications - Hybrid

Yorkshire, United Kingdom
Hybrid/Remote Options
RecruitmentRevolution.com
estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company s software via phone call and email + Providing an accurate, efficient and More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 28,000 Annual
Posted:

Support Engineer

United Kingdom
Hybrid/Remote Options
Formula Recruitment
Contract : Support Engineer : Up to £400PD Outside IR35 : 6 months (Rolling) : Mostly remote A consulting partner is seeking an experienced Support Engineer to join a high profile financial services client, based out of Berlin, but operating remotely in the UK, on Berlin timezone. The successful support engineer will be tasked with supporting critical systems … and providing technical support as well a troubleshooting, incident management and system monitoring and maintenance. You’ll take ownership of complex technical issues across Linux, Windows, and cloud environments (AWS/Azure), leading incident response and ensuring systems remain stable, secure, and performant. In addition you will be required to liaise with key stakeholders and customers, forming key relationships … with both. Key skills: 5+ years’ experience in technical support or system administration Financial Services/Trading experience Strong knowledge of Linux & Windows environments, as well as AWS & Azure Automation & Scripting: Bash, Python, or PowerShell Familiar with monitoring tools (e.g. New Relic, Kibana) Excellent troubleshooting and incident management skills (Bonus) Exposure to CI/CD, Docker/Kubernetes, Terraform More ❯
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Application Support Engineer – Business Platforms

cornwall, south west england, united kingdom
Hybrid/Remote Options
Met Office
Job Introduction We're looking for an exceptional Application Support Engineer – Business Platforms to help us make a difference to our planet. As our Application Support Engineer, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This … understanding partnerships and inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise We are looking for an Application Support Engineer – Business Platforms to join the Met Office's Business Platform Support team. As our Application Support Engineer – Business Platforms you will provide advanced level … support and enablement across the Microsoft Power Platform and SaaS provisioned people services landscape, with a focus on Power BI, Dynamics, and low-code/no-code technologies. This role will ensure robust governance, scalable support, and cross-team collaboration to reduce operational risks and enhance service delivery. Your key duties: Delivering 1st and 2nd line technical support More ❯
Posted:

IT Support Engineer

lincoln, midlands, united kingdom
Hybrid/Remote Options
The Orders of St Johns Care Trust
first point of contact for IT queries? Are you looking to work as part of a supportive team with further training opportunities? Previous applicants need not apply. Role: IT Support Engineer 1st Line Location: Eyre Court, Lincoln Salary: £23,000 to £25,000 Hours of work: 37.5 hours per week Monday - Friday 08:30 -17:00 - Hybrid Working … We have an excellent opportunity for an IT Support Engineer to join our Lincoln Head Office Team. For this role, the IT Support Engineer will be required to provide first line support for all IT calls; ensuring that positive customer experience and customer satisfaction are considered in all interactions. As a first line IT Support Engineer you will resolve most calls directly and support the resolution of more complex issues by effective escalation to second line support. This role will also be responsible for conducting a range of regular ongoing tasks, including first line function to support the effective operation of the IT Department, as well as conducting tasks in support More ❯
Posted:

Technical Support Engineer - IT

Manchester, United Kingdom
Hybrid/Remote Options
Mana Resourcing Ltd
Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a Technical … Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; * Handle software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and … issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT engineer, Technical Solutions Engineer More ❯
Employment Type: Permanent
Salary: £40000 - £43000/annum Bonus + Good Package
Posted:

Technical Support Engineer

Stroud, Gloucestershire, South West, United Kingdom
Hybrid/Remote Options
LM RECRUITMENT SOLUTIONS LTD
Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots … of autonomy and opportunity to further improve both the systems & support processes. You will have previous experience in a similar, broad role eg IT/Technical Support, Helpdesk or Application Support role, dealing with both software and infrastructure issues. You will have proven diagnostic & problem-solving skills, a methodical approach and a tenacious attitude as well as … of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure to the following is More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Contract Product Support Engineer

Guildford, England, United Kingdom
Hybrid/Remote Options
Octagon Group
Job Title: Contract Product Support Engineer Type: 12-Month Contract Status: Inside IR35 (Umbrella PAYE) Rate: £300–£350 per day (depending on experience) Location: Surrey – Onsite initially, with flexibility for hybrid working thereafter An exciting opportunity has arisen for a Contract Product Support Engineer in Surrey to join a multi-disciplinary engineering team working on new … product development across Healthcare and Industrial IoT solutions. This position focuses on testing, validation and technical support for innovative connected products being rolled out across global markets. The Role As a Contract Product Support Engineer in Surrey , you’ll play a key part in supporting both current and next-generation product development , taking designs from feasibility through … to testing and global product launch. Your responsibilities will include: Providing technical support for digital solutions and IoT platforms used across multiple countries Supporting the design, test, and validation of new digital and connected products Assisting with global product launches and technical documentation Designing and executing test plans in the in-house development lab Tracking and resolving technical issues More ❯
Posted:

IT Support Engineer

Fareham, Hampshire, South East, United Kingdom
Hybrid/Remote Options
Richmond Square Consulting Limited
IT Support Engineer Fareham, Hampshire IT Support Engineer required by a fast growing and cutting-edge design & technology company based in Fareham, Hampshire. The Senior Infrastructure Engineer will work on exciting projects utilising cutting-edge design and tech, and provide 2nd and 3rd line support across Windows Server, Azure, O365, VMware and Linux OS …/platforms. Any scripting and/or DevOps experience as well as a desire to progress to an Infrastructure Engineer would be ideal, but not essential. Benefits Not only will the IT Support Engineer join a rapidly growing cutting-edge design & technology company, but they will also benefit from: Starting salary of £40,000 - £50,000 per … and cold drinks, Company events & social hours Secure onsite parking Friendly and supportive team that will encourage growth and development A few details about the role As a Infrastructure Engineer for my client, you will have a varied, exciting and challenging role, and your responsibilities will be very much project dependant. However, typical responsibilities are very likely to include More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

IT Support Engineer - German Speaking

Wakefield, England, United Kingdom
Hybrid/Remote Options
YourCode - Award Winning IT & Digital Consultancy
IT Support Engineer | up to £32K DOE | Hybrid | Career Growth German speaking skills are highly desirable! We’re on the lookout for an IT Support Engineer to bolster a small, hardworking IT support team in a large well known retail business. This is a brand-new role , created to strengthen the department and improve service … service, and problem-solving, this could be the perfect opportunity for you! Why Join? Fast Progression – Hands-on training, real-world experience, and a clear path into Second Line Support Internal IT Support – Supporting a large branch network across the UK, with some international involvement Broad Technical Exposure – Work with Windows, iPhones, Active Directory, MDM, Azure AD, Exchange … hybrid domains Be the Face of IT – First point of contact for users, troubleshooting issues, and delivering excellent customer service What You'll Be Doing: ✅ Providing first-line technical support to internal users across the business ✅ Diagnosing & troubleshooting IT issues via phone, email, and ticketing system (handling 10-40 tickets a day ) ✅ Managing Active Directory, Azure AD, and Exchange More ❯
Posted:

Microsoft Technical Support Engineer - Shifts

Manchester, England, United Kingdom
Hybrid/Remote Options
Client Server
Microsoft Technical Support Engineer (Evening and Weekend Shifts) to £45k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Microsoft Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of … technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active Directory … will also have around 20% of your time to dedicate to learning via training modules and gaining certifications. Location/WFH: Please note this is an out of hours support role, covering 1600 to 0030 Monday to Wednesday and day shifts Saturday and Sunday (0830-1700). Due to the nature of this shift work you can work from More ❯
Posted:

Microsoft Technical Support Engineer - Shifts

Manchester, Lancashire, England, United Kingdom
Hybrid/Remote Options
Client Server Ltd
Microsoft Technical Support Engineer (Evening and Weekend Shifts) to £45k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Microsoft Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of … technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active Directory … will also have around 20% of your time to dedicate to learning via training modules and gaining certifications. Location/WFH: Please note this is an out of hours support role, covering 1600 to 0030 Monday to Wednesday and day shifts Saturday and Sunday (0830-1700). Due to the nature of this shift work you can work from More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Help Desk Support Engineer

Banbury, England, United Kingdom
Hybrid/Remote Options
Chapman Tate Associates
Helpdesk Support Engineer £25,000 – £35,000 + Benefits 3 days onsite/2 days remote Chapman Tate are proud to be working with a leading IT Services Provider who are looking to add a talented Helpdesk Support Engineer to their growing technical team. This is an exciting opportunity to join a fast-paced, collaborative environment … where you’ll support a wide range of clients and technologies. As a Helpdesk Support Engineer, you’ll be the first point of contact for customer issues across IT infrastructure and services. You’ll troubleshoot, resolve, and escalate incidents efficiently, ensuring excellent service delivery and client satisfaction. Key Responsibilities: Provide 1st and 2nd line technical support across a range of infrastructure technologies Manage and resolve support tickets in a timely manner Escalate complex issues to senior engineers when required Maintain accurate documentation of incidents and resolutions Collaborate closely with internal teams to deliver high-quality service to clients About You: Background in IT Infrastructure support within a fast-paced environment (MSP or IT More ❯
Posted:

Software Support Engineer - Java - Remote

Warrington, Cheshire, England, United Kingdom
Hybrid/Remote Options
Circle Recruitment
Software Support Engineer - Java - Remote Software Support Engineer with experience in Java, around application support or software development & SQL, is required by a leading company based in the North West. This role will offer mostly remote, so it requires 1 day a week in the Warrington office. You can also progress into a fully-fledged … Software Engineer role. Experience required: Excellent experience with Java in a development or application support environment Solid understanding of programming concepts and structured software development. ITIL standards, especially incident, problem, and change management. Documenting and communicating effectively. SQL wizard with database development. Handle tight deadlines and meet tight SLAs with ease. Duties include: Dive into the technical analysis … to pay up to £60,000 + Flexible working (1 day per week in the office). To apply, press apply now or send your CV to Keywords: Software Support Engineer - Java - ITIL - Flexible working - Manchester - Warrington - Liverpool - Manchester - Leeds - Stockport - Preston - Crewe - Stoke on Trent - Bolton - Blackburn Circle Recruitment is acting as an Employment Agency in relation More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
Posted:

2nd Line Support Engineer

Manchester, United Kingdom
Hybrid/Remote Options
Adria Solutions Ltd
2nd Line Support Engineer My client is expanding and is seeking a proactive, technically strong 2nd Line Support Engineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies, this role will suit you perfectly. You’ll … facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2nd line remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing issues through to full resolution Monitoring, managing and remediating systems using RMM tools Troubleshooting … and communicating clearly with clients Contributing to process improvements and best-practice initiatives What You’ll Bring Essential: 3–4+ years’ experience in an MSP or multi-client IT support environment Strong knowledge of Microsoft 365, Intune and Azure AD Solid understanding of Windows Server, Active Directory and Group Policy Good networking fundamentals (VLANs, firewalls, VPNs, DNS, DHCP) Strong More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted:

EDA Support Engineer

City of London, London, United Kingdom
Hybrid/Remote Options
IC Resources
This is a rare and exciting opportunity for an EDA Support Engineer to join a rapidly growing high-tech start-up based in London. Hybrid working is available, and you will be rewarded with an excellent company share package. As the EDA Support Engineer, you will be learning from some of the best in the industry. … physics, computer science, mathematics, and engineering, you will be working alongside Principal experts shaping the future of computing. There are vast opportunities for professional development! Your role as EDA Support Engineer will be to: Develop and maintain EDA environments using Cadence tools and flow Provide support to the design teams and provide technical expertise on tools/ More ❯
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EDA Support Engineer

London Area, United Kingdom
Hybrid/Remote Options
IC Resources
This is a rare and exciting opportunity for an EDA Support Engineer to join a rapidly growing high-tech start-up based in London. Hybrid working is available, and you will be rewarded with an excellent company share package. As the EDA Support Engineer, you will be learning from some of the best in the industry. … physics, computer science, mathematics, and engineering, you will be working alongside Principal experts shaping the future of computing. There are vast opportunities for professional development! Your role as EDA Support Engineer will be to: Develop and maintain EDA environments using Cadence tools and flow Provide support to the design teams and provide technical expertise on tools/ More ❯
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Application Support Engineer

Edinburgh, United Kingdom
Hybrid/Remote Options
Lorien
Application Support Engineer - Edinburgh or Glasgow Hybrid - 26K- 30K + 10% Bonus SQL skills required Hybrid working Rotational shifts Growing SaaS company Lorien's client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of … Mid (8am-4:30pm) - Office-based Tuesdays & Thursdays (Edinburgh or Glasgow), WFH rest of the week Late (2:30pm-10pm) - Work from home Key Responsibilities: Provide hands-on application support across core platforms Manage and escalate support tickets appropriately Collaborate with DevOps, Infrastructure, and other teams Monitor remote client servers for stability Manage user accounts and support portal access Contribute to deployments, change/config projects, and process improvements What You'll Bring: Proven experience in Application Support or 1st/2nd Line Support Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar More ❯
Employment Type: Permanent
Salary: GBP 26,000 - 30,000 Annual
Posted:

Application Support Engineer

Glasgow, Stockbridge, City of Edinburgh, United Kingdom
Hybrid/Remote Options
Lorien
Application Support Engineer - Edinburgh or Glasgow Hybrid - £26K-£30K + 10% Bonus SQL skills required | Hybrid working | Rotational shifts | Growing SaaS company Lorien's client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of … Mid (8am-4:30pm) - Office-based Tuesdays & Thursdays (Edinburgh or Glasgow), WFH rest of the week Late (2:30pm-10pm) - Work from home Key Responsibilities: Provide hands-on application support across core platforms Manage and escalate support tickets appropriately Collaborate with DevOps, Infrastructure, and other teams Monitor remote client servers for stability Manage user accounts and support portal access Contribute to deployments, change/config projects, and process improvements What You'll Bring: Proven experience in Application Support or 1st/2nd Line Support Strong hands-on SQL skills (Azure SQL a bonus) Familiarity with Active Directory/Entra ID (AzureAD) Ability to support users remotely Understanding of ITIL, Change Management, or similar More ❯
Employment Type: Permanent
Salary: £26000 - £30000/annum Bonus, Hybrid, WFH, Progression
Posted:

Support Engineer

London, United Kingdom
Hybrid/Remote Options
Cognizant
Support Engineer Full-time | London, UK Hybrid working: 2-3 days per week on-site Must be SC cleared, or eligible to obtain SC-level security clearance Job description We are looking for a Support Engineer with expertise in ITIL processes, AWS cloud services, and DevOps tools to join our support team. This role involves … communication skills and experience working with ServiceNow for incident and change management. An in-person interview will be required as part of the interview process. Key responsibilities Provide advanced support for ETL workflows and data pipeline issues across various environments. Monitor, troubleshoot, and optimize AWS services including S3, EC2, Lambda, RDS, Glue, and CloudWatch. Manage and maintain CI/… requests, and change management. Collaborate with development, QA, and DevOps teams to ensure smooth code deployments. Participate in root cause analysis and post-mortem reviews for major incidents. Document support procedures, known issues, and resolutions in the knowledge base. Communicate effectively with business stakeholders to understand issues and provide timely updates. More ❯
Employment Type: Permanent, Work From Home
Posted:

System Support Engineer

Burton Upon Trent, England, United Kingdom
Hybrid/Remote Options
Digital Gurus
Systems Support Engineer Contract: Permanent WFH: Onsite Salary: £55,000 - £65,000 (DOE) Location: Staffordshire We’re seeking a Systems Support Engineer to support, maintain, and improve our client’s global suite of engineering applications. In this role, you’ll work across mission-critical PLM, CAD, and CAE systems such as Teamcenter, NX, Altair, Zuken … and other specialist engineering tools used by thousands of users worldwide. This is a hands-on technical role combining application support, software packaging, troubleshooting, and system improvement. You’ll handle user incidents, deploy new software releases using SCCM, validate applications with testers, and ensure engineering teams can remain productive. A strong customer-focused mindset, excellent communication, and a willingness … to learn are essential as you are not expected to possess all of the skillset from the start. Responsibilities Provide 2nd/3rd-line support for global engineering applications (Teamcenter, NX, Altair, Zuken, and more). Package, test, and deploy engineering software updates and new releases using SCCM. Validate new software builds with testing teams to prevent regressions or More ❯
Posted:
Support Engineer
10th Percentile
£26,488
25th Percentile
£30,000
Median
£36,500
75th Percentile
£43,750
90th Percentile
£52,500