1 to 25 of 715 Remote Support Engineer Jobs in the UK

Birchwell Associates is excited to be recruiting on behalf of our client, a leading IT services provider based in Leeds. We are looking for an experienced IT Support Engineer (2nd/3rd Line) to join their team. This is a fantastic opportunity to work in a dynamic and fast-paced environment, supporting a wide range of IT infrastructure … and systems. Key Responsibilities: Provide 2nd and 3rd line technical support to clients and internal teams. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Manage and maintain Windows Server environments , Active Directory, and Office 365. Support network infrastructure , including switches, routers, and firewalls. Work with virtualization technologies such as VMware and Hyper-V . Assist in IT … and maintenance to prevent technical issues. Document solutions and processes, ensuring accurate and up-to-date records. Essential Skills & Experience: Proven experience in a 2nd/3rd line IT support role . Strong knowledge of Windows Server, Active Directory, and Group Policy . Experience supporting Office 365, Exchange, and cloud-based solutions . Solid understanding of networking concepts , including More ❯

a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of … the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture … Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services More ❯

a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of … the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture … Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services More ❯

a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of … the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week Culture … Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services More ❯

2nd Line IT Support Engineer Location: East Grinstead Salary: £35,000 - £50,000 DOE Job Type: Full-time, Permanent, Hybrid working Lloyd Recruitment Services is looking for an experienced 2nd Line IT Support Engineer with strong skills in Microsoft 365 and cloud technologies. This is a client-facing role, so excellent communication and problem-solving abilities … is well-suited to candidates from an MSP background who are confident working across a range of modern IT environments. You'll be responsible for delivering 2nd line technical support, managing cloud-based infrastructure, and supporting various IT projects. Please note: To be considered for this position, you must have hands-on experience troubleshooting hardware, software, and network issues … particularly with escalated support tickets. A strong background in Microsoft 365 and Azure environments is essential. Responsibilities include: Handling 2nd line support requests escalated from 1st line Troubleshooting hardware, software, and network issues Managing Microsoft 365 services such as Intune, Teams, SharePoint, and Exchange Online Supporting Azure services including Azure AD, Virtual Machines, and Azure Virtual Desktop Administering More ❯

Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports travel … in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security & Technical Project Delivery … for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating closely with the IT Infrastructure Manager More ❯

Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports travel … in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security & Technical Project Delivery … for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating closely with the IT Infrastructure Manager More ❯

Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root cause analysis, data … in Worthing, West Sussex, with a hybrid working model (3 days in the office, 2 days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process More ❯

Senior IT Support Engineer (2nd/3rd Line) - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer (2nd/3rd Line) to join its IT team during an exciting phase of expansion. This role has arisen due to genuine business growth and offers a structured pathway for progression … with three days a week based at the company's Manchester office and two days working from home (post-probation). Key Responsibilities: Provide 2nd/3rd line technical support for hardware, software, networks, and business applications. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft … Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs, including response and resolution times. Mentor and support junior team members, promoting a culture of technical excellence. Standardise IT systems, policies, procedures, and documentation. Monitor security posture and lead More ❯

Senior IT Support Engineer (2nd/3rd Line) - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer (2nd/3rd Line) to join its IT team during an exciting phase of expansion. This role has arisen due to genuine business growth and offers a structured pathway for progression … with three days a week based at the company's Manchester office and two days working from home (post-probation). Key Responsibilities: Provide 2nd/3rd line technical support for hardware, software, networks, and business applications. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft … Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs, including response and resolution times. Mentor and support junior team members, promoting a culture of technical excellence. Standardise IT systems, policies, procedures, and documentation. Monitor security posture and lead More ❯

Senior IT Support Engineer (2nd/3rd Line) - Manchester - £30,000-£35,000 A growing and forward-thinking business is seeking a skilled Senior IT Engineer (2nd/3rd Line) to join its IT team during an exciting phase of expansion. This role has arisen due to genuine business growth and offers a structured pathway for progression … with three days a week based at the company's Manchester office and two days working from home (post-probation). Key Responsibilities: Provide 2nd/3rd line technical support for hardware, software, networks, and business applications. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft … Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs, including response and resolution times. Mentor and support junior team members, promoting a culture of technical excellence. Standardise IT systems, policies, procedures, and documentation. Monitor security posture and lead More ❯

they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building, maintaining, and monitoring workstations, servers, network … equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial but a passion for IT and a drive to develop your skills is … work in our Liverpool office and at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain technical processes, training documentation, and More ❯

Senior IT Support Engineer, 3rd Line Location: Remote/Walsall, West Midlands Salary: £35,000 - £40,000 + Benefits Our client, a well-established and fast-growing Managed Services Provider (MSP), is looking for an experienced and proactive Senior 3rd Line Engineer to join their expert technical team. This is a fantastic opportunity for a seasoned professional … of clients and technologies across cloud and on-premise environments. As a key senior figure in the team, you’ll not only handle high-level escalations and complex infrastructure support but also provide guidance, mentorship, and oversight to 1st and 2nd Line Engineers. This role is ideal for someone who thrives in a fast-paced MSP setting, enjoys working … with diverse environments, and has a passion for technical leadership. Senior IT Support Engineer - Key Responsibilities: Act as the final escalation point for complex technical issues across server, network, desktop, and cloud systems. Design, implement, and maintain advanced infrastructure solutions for clients, including migrations and upgrades. Support and guide 1st and 2nd Line Engineers, providing mentorship, training More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London. WORK WITH THE … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac … with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer/IT Service More ❯

Job Description The Role: An experienced IT Support Engineer is sought to focus on Azure and M365 multi-cloud environments, including Google and AWS. The role involves supporting, administrating, and maintaining hybrid cloud infrastructures that span distributed software applications, on-premises networks, and infrastructures. It requires a combination of hands-on implementation and client support. Ideal Candidate Traits … a fast-paced small team environment, consistently looking for ways to refine processes. A proactive learner, eager to stay updated with the latest industry developments. Responsibilities: Implement, optimize, and support Windows Server, Azure, and M365 environments to meet client requirements. Diagnose and troubleshoot technical issues at T3 and T4 levels, while assisting T1 and T2 teams with escalated tickets. … ensuring SLAs and customer service standards are met. Maintain clear communication with clients and the team about problem-solving progress. Contribute to the knowledge base with documentation for recurring support issues. Implement best practices for hybrid and cloud security. Configure and troubleshoot cloud, hybrid, and on-premises networks, including VPCs, VPNs, ExpressRoute, NSGs, load balancers, Firewalls, and SD-WAN. More ❯

a leading ICT supplier to many private and public sector companies. Our client offers IT Managed Services and Solution Design to complement several other products. As the Senior IT Support Engineer, you will provide expert-level support, manage escalations, and lead complex technical solutions. Responsibilities Delivering outstanding 3rd line technical support whilst working to high standards More ❯

Job title: IT Support Engineer Location: Cheadle Hulme Salary: up to £30,000 An established Microsoft Partner who has been established for over 20 years is on the lookout for a new team member due to new client wins and expansion! This is a great chance to join a business which will allow you to undertake a mixture … of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this? You will provide technical support remotely for the business's external clients. Your duties will include: Resolving and escalating tickets, involvement in large projects (upgrades, rollouts, migrations), technical research … for client solutions, logging and updating IT support issues and partaking in technical training and personal development sessions. Benefits include: • On site Parking • Monthly social events and meals out • Flexible working, Monday to Friday with no on call! • Hybrid working after probation • Friendly team • Paid for Microsoft Certifications • State of the art offices in Cheadle Hulme As well as More ❯

Job title: IT Support Engineer Location: Cheadle Hulme Salary: up to £30,000 An established Microsoft Partner who has been established for over 20 years is on the lookout for a new team member due to new client wins and expansion! This is a great chance to join a business which will allow you to undertake a mixture … of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment. Could you be the next to benefit from this? You will provide technical support remotely for the business's external clients. Your duties will include: Resolving and escalating tickets, involvement in large projects (upgrades, rollouts, migrations), technical research … for client solutions, logging and updating IT support issues and partaking in technical training and personal development sessions. Benefits include: • On site Parking • Monthly social events and meals out • Flexible working, Monday to Friday with no on call! • Hybrid working after probation • Friendly team • Paid for Microsoft Certifications • State of the art offices in Cheadle Hulme As well as More ❯

IT Support Engineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled IT Support Engineer to join a growing team. In this dynamic, home-based role, you'll … play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride in excellent … service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain and support laptops More ❯

IT Support Engineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled IT Support Engineer to join a growing team. In this dynamic, home-based role, you'll … play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride in excellent … service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain and support laptops More ❯

Job Title: 2nd Line IT Support Engineer - Local Government Location: South-West London Contract Duration: Initial 2 months Day Rate: £250 per day (Inside IR35) Start Date: 17th March 2025 Work Arrangement: Office-based (No remote working) Salt Recruitment is currently seeking an experienced 2nd Line IT Support Engineer to join a Local Government organisation in … London . This is an excellent opportunity for an IT professional with strong troubleshooting skills and a background in public sector or corporate IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and maintain Windows 10, Windows Server OS, Azure … Intune, and Microsoft 365 . Manage and troubleshoot Active Directory, VPNs, and remote support tools . Provide technical assistance with mobile devices (iOS & Android), laptops, and desktops . Install and upgrade software as required. Work with virtualisation technologies such as vSphere and Azure Virtual Desktops . Liaise with third-party suppliers and escalate issues where necessary. Ensure best practices More ❯

Job Description: iAction Engineer – Roles, Responsibilities, and Specifications This role provides user-provisioned desktop-based operational service and support for multiple clients. The successful candidate will join a highly skilled team of support engineers providing 2nd line technical support. The role requires a flexible work ethic and a pragmatic approach to IT support. Candidates should have a … first/second line support background, excellent customer service and communication skills, along with methodical troubleshooting techniques. This role will require some working from the DXC site in Erskine. The team is responsible for providing remote 2nd line support within a cloud environment supporting Windows Server 2003/2008 R2/7/10. You will provide telephone … technical support to end users, on-site engineers, and implementation teams as required. The team investigates, diagnoses, and resolves incidents/problems experienced by customers, with incidents raised by the service desk. Typical issues encountered include: Desktop/thin client hardware and software issues. Laptop hardware and software issues. WiFi, LTE, laptop, mobility support. Peripherals such as scanning devices More ❯

Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Desktop Support Engineer to join our team. This role will be based at our Tewkesbury site but will also be responsible for supporting all UK Sites. Ontic is a more than just a business, we're … to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry. Job Purpose: We are seeking a skilled and proactive Desktop Support Engineer to join our IT team. Based out of our new Tewkesbury office, you will provide technical IT support to users across multiple sites in the local … and assisting with IT projects. This role requires excellent troubleshooting skills, a customer-focused approach, and the ability to work independently when visiting other locations. Key Responsibilities Provide IT support for hardware and software issues, escalating complex problems where necessary. Diagnose and resolve incidents and service requests in a timely and efficient manner, ensuring minimal disruption to business operations. More ❯

Technical Support Engineer - Transform Your IT Career! 6 Month Fixed-Term Contract | London | Hybrid Working Ready to Power Innovation at a Leading Consultancy Company Join our prestigious consulting company and become the technology hero our brilliant minds depend on! We re seeking a dynamic Technical Support Engineer to join our London team and make a real … re proud to be an equal opportunities employer, celebrating diverse perspectives that elevate our work to the highest standards. The Role That Will Energise Your Career As our Technical Support Engineer, you'll be the tech wizard behind our success! you'll serve as the go-to IT expert, ensuring our talented professionals have seamless technology experiences that … enable them to focus on what they do best - delivering world-class economic consultancy. What you'll Be Doing: Lead the charge as the primary technology support contact in our vibrant London office Expand your reach providing remote technical support across our entire EMEA region Master the latest tech configuring, installing, and troubleshooting cutting-edge software applications Stay More ❯

Social network you want to login/join with: We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team. You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery. What you'll do: Be responsible for 2nd Line support … training materials, for multiple systems. Take ownership of technical problems and see through to resolution even when passed to third parties. Liaise with other members of the team for support and escalation, providing adequate and accurate information to discuss and review escalated calls. Install, maintain, and support new applications. Review services, application delivery, and patching processes. Administer backup … and experience in an ITIL-based environment. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. In return we will More ❯