6 of 6 Remote Support Team Leader Jobs in the UK

Recovery Support Team Leader Location: London Salary : £30,082 per annum, plus benefits Vacancy Type: Permanent, Full Time We are recruiting for a Recovery Support Team Leader. The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making … in addiction recovery, moving away from crime, overcoming mental health problems, or who are coming out of a period of unemployment or homelessness. Roles Responsibilities The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions … that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. The aim of the role is to have a robust recovery More ❯

Customer Support Team Leader position at Trinity Estates Location Hybrid/Hemel Hempstead Working Hours 0900 - 1710 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals … are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: We value and promote a positive … and have experience in leadership and motivational skills, please come and join our fabulous team! Job Description: The role of Customer Support Team Leader is responsible for providing leadership and mentoring to a team of Customer Support Advisors in order to deliver first-class customer service. Key Responsibilities and More ❯

We're looking for an experienced and inspiring Customer Support Team Leader to join our team on a maternity cover contract. In this role, you'll lead and support our team of Customer Support Advisors and Specialists, helping them deliver outstanding experiences for our customers. You'll … play a vital role in coaching the team, optimizing support processes, and ensuring service excellence across every interaction. If you're passionate about people, thrive in a fast-paced environment, and know what great customer support looks like, we'd love to hear from you. What You'll Do: Lead and inspire a team of Customer Support Advisors and Specialists to deliver empathetic, solution-focused support Mentor team members, building their skills in communication, problem-solving, and service delivery Foster a growth mindset and culture of continuous learning and improvement Organize team schedules and tasks to ensure optimal staffing and excellent customer service Monitor More ❯

Service Desk Team Lead/Technical Support Manager Ready to lead a high-performing team on the front lines of cutting-edge technology? We're seeking a dynamic Service Desk Team Lead/Technical Support Manager with a passion for driving results and inspiring others where you'll mentor and … OLAs to drive the right outcomes for customers Be a role model - demonstrate what good looks like; instil and promote the right behaviours Be a dynamic, positive and enthusiastic leader, whilst maintaining focus and structure around your work Promote a customer-centric focus, coach your team on the best customer support practices Inspire your team … and core values Build trust and promote an inclusive and fair working environment Instil accountability - ensure urgency and accuracy as well as appropriate focus and engagement Be a visible leader – represent and promote your team at the company stand ups Ensure that your field team is connected with the business – organise regular team More ❯

We are looking for a proactive and experienced Customer Service Team Manager to lead our dynamic support team within the insurance sector. This role is pivotal in ensuring customer satisfaction, operational efficiency, and continuous improvement through data-driven decision-making. As Customer Service Team Manager , you will use data to optimise workflows … skills, a passion for delivering outstanding customer experiences, and proven experience in managing teams within a customer service environment. Key Responsibilities: Lead, coach, and inspire the customer service team to consistently achieve performance targets. Monitor and analyse data to improve workflows, customer satisfaction, and operational efficiency. Oversee daily operations, ensuring smooth handling of customer queries via live chat … enhance customer experience and resolve complex issues. Drive continuous improvement initiatives and staff development. About You Experience with Zendesk or similar software Proven experience in a Customer Service Team Manager or similar leadership role. Strong people management, coaching, and mentoring skills. Excellent communication and problem-solving abilities. Comfortable working with customer service software and data analysis tools. A More ❯

We are looking for a proactive and experienced Customer Service Team Manager to lead our dynamic support team within the insurance sector. This role is pivotal in ensuring customer satisfaction, operational efficiency, and continuous improvement through data-driven decision-making. As Cu stomer Service Team Manager, you will use data to optimise … skills, a passion for delivering outstanding customer experiences, and proven experience in managing teams within a customer service environment. Key Responsibilities: Lead, coach, and inspire the customer service team to consistently achieve performance targets. Monitor and analyse data to improve workflows, customer satisfaction, and operational efficiency. Oversee daily operations, ensuring smooth handling of customer queries via live chat … departments to enhance customer experience and resolve complex issues. Drive continuous improvement initiatives and staff development. About You Experience withZendeskor similar software Proven experience in a Customer Service Team Manager or similar leadership role. Strong people management, coaching, and mentoring skills. Excellent communication and problem-solving abilities. Comfortable working with customer service software and data analysis tools. A More ❯