Norwich, England, United Kingdom Hybrid / WFH Options
VoiceHost Limited
is committed to continually enhancing the user experience with innovative products and services. Role Description This is a full-time hybrid role for a TechnicalSupportAnalyst, based in Norwich with some work from home flexibility. The TechnicalSupportAnalyst will be responsible for … providing technicalsupport, resolving customer issues, and ensuring customer satisfaction. Day-to-day tasks include troubleshooting technical problems, performing diagnostics, and addressing customer inquiries through various communication channels. The role involves working closely with other teams to enhance product functionality and user experience. Qualifications TechnicalSupport and Troubleshooting skills Customer Support and Customer Satisfaction skills Strong Analytical Skills Excellent written and verbal communication skills Ability to work independently and as part of a team Experience in the telecommunications industry is a plus More ❯
norwich, east anglia, united kingdom Hybrid / WFH Options
VoiceHost Limited
is committed to continually enhancing the user experience with innovative products and services. Role Description This is a full-time hybrid role for a TechnicalSupportAnalyst, based in Norwich with some work from home flexibility. The TechnicalSupportAnalyst will be responsible for … providing technicalsupport, resolving customer issues, and ensuring customer satisfaction. Day-to-day tasks include troubleshooting technical problems, performing diagnostics, and addressing customer inquiries through various communication channels. The role involves working closely with other teams to enhance product functionality and user experience. Qualifications TechnicalSupport and Troubleshooting skills Customer Support and Customer Satisfaction skills Strong Analytical Skills Excellent written and verbal communication skills Ability to work independently and as part of a team Experience in the telecommunications industry is a plus More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Langham Recruitment
IT SupportAnalyst | £35,000 - £45,000 DOE | Cambridge/Hybrid We’re looking for a Technical Services Analyst to join a leading scientific institution as they expand their corporate Technology team. This hands-on, customer-facing role involves providing first and second-line IT support … day-to-day operations, and collaborating with their MSP to handle escalations, service requests, and changes. Key Responsibilities: Provide 1st and 2nd line IT support, troubleshooting and resolving technical issues across the site. Act as the face of IT, delivering a professional and approachable support service. Support … IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with IT security best practices and policies. Work with third-party vendors and internal teams to support IT projects and system improvements. Maintain accurate service desk records for issue tracking and resolution. Collaborate with the MSP to manage Entra ID accounts More ❯
cambridge, east anglia, united kingdom Hybrid / WFH Options
Langham Recruitment
IT SupportAnalyst | £35,000 - £45,000 DOE | Cambridge/Hybrid We’re looking for a Technical Services Analyst to join a leading scientific institution as they expand their corporate Technology team. This hands-on, customer-facing role involves providing first and second-line IT support … day-to-day operations, and collaborating with their MSP to handle escalations, service requests, and changes. Key Responsibilities: Provide 1st and 2nd line IT support, troubleshooting and resolving technical issues across the site. Act as the face of IT, delivering a professional and approachable support service. Support … IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with IT security best practices and policies. Work with third-party vendors and internal teams to support IT projects and system improvements. Maintain accurate service desk records for issue tracking and resolution. Collaborate with the MSP to manage Entra ID accounts More ❯
Cambridge, south west england, united kingdom Hybrid / WFH Options
Langham Recruitment
IT SupportAnalyst | £35,000 - £45,000 DOE | Cambridge/Hybrid We’re looking for a Technical Services Analyst to join a leading scientific institution as they expand their corporate Technology team. This hands-on, customer-facing role involves providing first and second-line IT support … day-to-day operations, and collaborating with their MSP to handle escalations, service requests, and changes. Key Responsibilities: Provide 1st and 2nd line IT support, troubleshooting and resolving technical issues across the site. Act as the face of IT, delivering a professional and approachable support service. Support … IP, DNS, DHCP, VPNs, and firewalls. Ensure compliance with IT security best practices and policies. Work with third-party vendors and internal teams to support IT projects and system improvements. Maintain accurate service desk records for issue tracking and resolution. Collaborate with the MSP to manage Entra ID accounts More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
TechnicalSupport Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … Worthing and 2 Days per Week from Home) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a TechnicalSupport Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management … protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. Working as a TechnicalSupport Engineer/IT Service Desk Analyst you will join the team to manage support cases, troubleshoot issues, and host remote sessions. As the TechnicalSupport Engineer More ❯
