Senior TechnologySupportAnalyst Application Deadline: 2 May 2025 Department: Operations Employment Type: Full Time Location: London Compensation: £44,000 - £46,500/year Description Purpose of role: Reporting to the Head of IT, the Senior TechnologySupportAnalyst will provide technical support to all staff at London & Partners including our international offices. This role will provide business as usual laptop/user support on 1st, 2nd line issues and requests. To be a specialist in cloud systems matters, including security and automation, licensing, and virtual networks. Provide a pro-active … approach to support and engaging with users. Assist with project work as required. Out of hours cover will be required on occasions to support international users and internal events. Key Tasks Collaborate with third-party providers to ensure the maintenance and uptime of core systems. Exhibit a strong More ❯
Senior TechnologySupportAnalyst - LondonPurpose of roleReporting to the Head of IT, the Senior TechnologySupportAnalyst will provide technical support to all staff at London & Partners including our international offices. This role will provide business as usual laptop/user support … issues and requests. To be a specialist in cloud systems matters, including security and automation, licencing, Virtual networks. Provide a Pro-active approach to support and engaging with users. Assist with Project work as required. Out of hours cover will be required on occasions to support international users … per request.Repair and recover from hardware or software failures.Utilize administrative tools and utilities; configure or add new services as needed.Perform periodic performance reporting to support capacity planning.Manage virtual machines.Provide second-line systems support for M365 and Azure resources.Operate and manage all relevant security control tools to ensure robust More ❯
Greater Sheffield Area, United Kingdom Hybrid / WFH Options
SoloProtect UK
Are you passionate about technology and problem-solving? Do you thrive in a dynamic and collaborative environment? We’re looking for a dedicated IT SupportAnalyst to join our team and contribute to the smooth operation of our IT infrastructure across the UK, EU, and US. This … passionate colleagues in a global environment. Enjoy opportunities for personal growth and career development. What You’ll Do: Provide 1st and 2nd line IT support to staff across the UK, EU, and US. Troubleshoot and support systems like Windows 10/11, macOS, Microsoft 365, and VoIP platforms. … agreed SLA’s. Be responsible for actioning the new starters and leavers process’s, including procurement responsibilities and asset logging Manage infrastructure and application support for regional offices. Collaborate on cross-functional IT initiatives to align technology with business needs. Be part of a 24/7/ More ❯