3 of 3 Telecoms Technician Jobs in the UK

supporting major incident response and service restoration. Knowledge Management & Documentation: Maintain and enhance technical documentation, known error records, and Knowledge Base articles related to telecoms and networking solutions. Collaboration & Service Improvement: Work closely with IT and Comms Specialists to improve processes, reduce escalations, and strengthen service delivery across … ticketing systems, RMM tools, and third-party platforms to manage workload, prioritise tasks, and maintain data accuracy. Out-of-Hours Support: Provide support for telecoms and connectivity services during scheduled weekend shifts, escalating to on-call specialists in line with defined processes. Customer Experience Excellence: Provide a professional, reliable ...

Service Desk Technician (L1) – IT & Telecoms Blackburn (Office Based) | Full-Time Who are Claritel Claritel is a trusted provider of managed IT, cyber security, telecoms and network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong … Line Service Desk Technician to join our growing Managed Services Team. You’ll handle incoming support requests, resolve common IT and telecoms issues, and ensure every interaction delivers a great customer experience. This is the perfect opportunity for someone looking to further their career within ...

Title: Comms Helpdesk Technician (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £30,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On-Call weekend support on rotation. 5 days per week, 8.5 ...