5 of 5 Remote/Hybrid Text Analytics Jobs in the UK

here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary - Job Description JOB TITLE: Insights and Analytics Manager SALARY: £61,300 - £68,100 LOCATIONS: Cardiff or Manchester HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending … complex data into insight that improves customer journeys. This business provides vehicle finance and leasing through Black Horse and Lex Autolease. Our Channel Insight & Analytics team connects data across digital and assisted channels so colleagues can improve customer experience. About the role As Channel Insights Manager, you’ll help ...

reserve the right to close the advert earlier If we receive a high volume of applications. We're looking for a Speech Analytics Manager to lead and evolve our Genesys speech analytics capability, transforming customer interaction data into meaningful insight that improves customer outcomes, strengthens Consumer Duty oversight … drive operational efficiencies across Customer Operations, Fleet Operations and the Virtual Dealer Team. What you’ll be doing: Lead the use of speech and text analytics to identify customer trends, risks, demand drivers and opportunities to improve efficiency and customer outcomes. Turn customer interaction data into actionable insights ...

work faster, stay compliant and ultimately come home safely every day. This is an exciting opportunity to work across machine learning, predictive analytics, NLP and Large Language Models, with the chance to integrate innovative AI capabilities including LLMs, MCPs, APIs and enterprise data into production platforms. You'll work … tangible business value. The role will include Designing, developing and deploying machine learning models for risk scoring, compliance prediction, churn analysis and contractor performance analytics Building and deploying LLM-based solutions for text analytics, anomaly detection and automated compliance checks Working with Engineering and Product teams ...

requirements, partnering with Technology, Data and Change teams to improve assurance coverage, efficiency, targeting and adoption of future‐state QA capabilities. Champion AI & Advanced Analytics Opportunities – identify, shape and govern AI, speech and text analytics use cases, ensuring outputs are explainable, appropriately controlled and used effectively … Head of Customer Assurance and the evolution of a modern, customer outcome‐focused QA function. Key Qualifications Significant experience leading the application of analytics, insight, automation or assurance capabilities within Insurance, Financial Services or another regulated environment. Proven experience developing risk‐based insight, governance reporting, business requirements and reporting ...

Vanguard is seeking a Data Analytics professional to develop, maintain, and optimize Speech-to-Text Analytics within Genesys Cloud, ensuring governance, scalability, and best practices. You'll analyze call data to identify drivers, sentiment, trends, and opportunities, delivering dashboards and reports that drive operational improvements and data ...