Service Designer (SC Essential DV Desirable)
- Location
- London, United Kingdom
operational and strategic outcomes across Government and Defence. This is an opportunity to work on a high-profile transformation initiative where User-Centred Design (UCD), Service Design and Artificial Intelligence are driving the future of service delivery. You'll work within multidisciplinary teams to design … blueprints, ecosystem maps, process maps and customer journeys. Facilitate workshops, co-design sessions and stakeholder engagement activities. Collaborate closely with User Researchers, UX Designers, Product Managers, Business Analysts and Technical Architects. Translate research insights into actionable service improvements. Design services that align with GDS Service ...