communication with customers and help meet SLAs Ability to identify risks early and propose mitigation strategies Strong troubleshooting and problem solving skills including data validation, testing, and post migration verification Calm, professional approach during incidents or technical challenges Strong communication skills and ability to build confidence with customers Responsibilities … Analyst Enable customers to access the latest software releases by planning and delivering upgrades Create detailed migration plans including pre flight and post migration validation steps Review system configurations, dependencies, and environments to ensure compatibility Perform data verification, functional testing, and performance checks during and after migrations Document processes, lessons ...