in a professional services environment performing 1st and 2nd line support, specifically with meeting and conferencing technologies (Polycoms, Crestron, Teams, Skype for Business, Zoom, WebEx, etc) - Understanding of network fundamentals, sufficient to diagnose and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and more »
Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS more »
troubleshooting/escalating issues. The following are essential: Minimum of 2 years' experience in a similar role Knowledge and experience with meeting tools eg WebEx, Cisco Jabber, Zoom, Cisco TMS (TelePresence Management Suite) etc. ITIL Foundation certified or experience working in an ITIL environment Team player who is ambitious more »
Five9 Cisco Unified Communications Contact Centre solutions - Genesys Cloud, Genesys Engage, Avaya Contact Centre, Avaya CS1000, Contact Centre Next Generation, Cisco Contact Centre, CiscoWebex The practitioner will be expected to have a deep technical knowledge in one or more of the areas listed above to contribute towards a more »
for these three primary service pillars: - Real-time communication platforms - MS Teams being the primary platform for voice and collaboration, in addition to Zoom, Webex, Google Meet - Workplace technology, such as Audio Visual (AV) services in meeting rooms and common areas, space management, digital signage, building security systems, - Live more »
AV Systems Analyst Global Law firm is seeking an AV Systems Analyst to join their IT team in their London office. The role will be focused on ensuring the smooth running of AV technology, including both day-to-day and more »
Five9 Cisco Unified Communications Contact Centre solutions - Genesys Cloud, Genesys Engage, Avaya Contact Centre, Avaya CS1000, Contact Centre Next Generation, Cisco Contact Centre, CiscoWebex The practitioner will be expected to have a deep technical knowledge in one or more of the areas listed above to contribute towards a more »
Greater London, England, United Kingdom Hybrid / WFH Options
Cisilion
for effective planning and resource allocation. Knowledge & Experience: • Excellent knowledge of Unified Communication and Collaboration (UCC) technology stack, in particular Cisco UCC products: CiscoWebex, Call Manager, Cisco Unified Contact Center Express (UCCX), Cisco Unified Contact Center Enterprise (UCCE), and Microsoft Teams: Teams Rooms, Teams Telephony, Teams Contact Centre more »
Escalate issues and involve other support consultants wherever required in order to resolve issues as quickly as possible • Use remote resolution methodologies such as WebEx/Teams to apply software fixes, upgrades, system changes and amendments • Liaise with 3rd parties for all software bugs while following up to ensure more »
teams in organizing meetings, events, and multimedia activities, both in-office and virtually Act as an expert in meeting and collaboration tools such as Webex, Jabber, and MS Teams Set up conference room technology for audio and video meetings Respond to technical queries, distribute meeting links, and support virtual … and in-office meetings Guide Firm members and clients in using meeting tools like Webex and Jabber Assist in scheduling team resources for meeting support and conduct system quality checks Monitor and address support requests submitted via email, Jabber, and ServiceNow Troubleshoot and escalate issues with AV systems, using … maintenance of AV equipment The following are essential: Minimum of 2 years' experience in a similar role Knowledge and experience with meeting tools eg WebEx, Cisco Jabber, Zoom, Cisco TMS (TelePresence Management Suite) etc. ITIL Foundation certified or experience working in an ITIL environment Team player who is ambitious more »
systems, electronic signature systems, PDF converters). • Proficiency in iManage document management system applications (FileSite, iManage, Work 10). • Proficiency using virtual meeting platforms (Webex, Teams and Zoom) • Knowledge of Windows 10. • Knowledge of mobile devices (iPhone, Android). • Knowledge of telephone and voicemail systems, preferably Cisco. • ATD, TAP more »
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Previous experience of building UCCE scripts via Call Studio. Ability to create IVR and Menu options within Unity Voice Mail. Knowledge of Video Technologies – WebEx, CMS, TMS. Experience with voice over IP Protocols (SIP, H323, MGCP, SCCP, etc.), Legacy Voice Protocols (ISDN, QSIG etc.). Ability to debug voice more »
interfaces, network requirements and protocols (SIP, RTP, RTPS, SIPS, voice and video codecs) Experience working with CUCM, TMS, CMS, Expressway, IM&P, Jabber and Webex at L3 level Deep knowledge of session border controller functionalities as well as SIP-based RFC and its configuration in a global enterprise environment … ACME) Good knowledge of SIP signalling trace & analyses, previous experience of carrier SIP trunking & globalised dial plan routing Knowledge of Cloud solution and tools (Webex, MS Teams, Zoom, BlueJeans) Concrete presentation of requirements for modern collaboration in connection with the currently available technologies in a growing IT environment of more »
process and technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face-to-face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support more »
process and technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face-to-face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support more »
Citrix Applications and Desktop support Able to effectively provide support to remote locations Comprehensive knowledge of Windows 10 and Microsoft Office 2016/365 Webex Zoom & Skype for Business support including Video calls, screen sharing Experience working with 3rd Party Vendors Must have excellent written and verbal communications skills more »
for these three primary service pillars: - Real-time communication platforms - MS Teams being the primary platform for voice and collaboration, in addition to Zoom, Webex, Google Meet - Workplace technology, such as Audio Visual (AV) services in meeting rooms and common areas, space management, digital signage, building security systems, - Live more »
East London, London, United Kingdom Hybrid / WFH Options
NFP People
delivered either face-to-face or hybrid and are often delivered by a team of the organisation's members. We use tools such as WebEx, MS Teams and Slido to support the delivery. There is an agreed schedule for the rest of 2024 for our public (open) training plus more »
ensuring correct sales information and contracts are processed prior to and during onboarding process Updates calendar daily as to appointments for Zoom, Teams, Skype, WebEx or, face to face meetings and on the CRM To update and manage ConnectWise Manage (CRM) logging contact information, tasks, opportunities, and contracts accordingly more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems Good knowledge of more »
