years and are looking for their next IT Service Desk Team Lead . Requirements: Ticketing system experience (Jira preferably) Excellent customer service Windows7-11 Windows Server 2012,16,19 ITIL (V3,V4) Desirable: +2 years’ Service Desk Lead Experience ( Dealing with escalations for more »
call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows7, Windows Vista, Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows … Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. more »
call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows7, Windows Vista, Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows … Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. more »
Service Desk Specialist - English (Full Time) Workplace: United Kingdom This is a Service Desk Specialist role (24*7 environment) which involves end user support on Service Desk escalated tickets. It also includes handling user access management tasks (Onboarding/Offboarding/Distribution List/Shared mailbox etc.) in … as project team member as required for help desk projects and internal assignments. Manage user accounts across applications running on various platforms (e.g., Windows, Active Directory, Exchange) Create and administer LAN accounts, Global Groups, email accounts for new users Create and administer various shared resources (e.g. distribution lists … mailboxes, distribution lists, Security Groups, Email Contacts, Shared Mailbox etc. Hands-on work experience with the following: ticketing tools: Example: Remedy, ServiceNow etc. Windows Client Operating system: Windows7,8,10,11, etc. Knowledge of Active Directory, Microsoft Exchange, Microsoft 365 VPN and remote more »
IS Recapture & ORCA • Expert understanding of MSI technology, including transforms. • Document package configuration • Package defect remediation • Experience of large OS migration projects (preferably Windows7 and Windows 10) • Data Analysis and reporting skills • Good communication skills (customer facing as you may need to speak … standards, processes and best practices • Involvement in delivering large scale deployments of software, e.g. Microsoft Office • Experience of large OS migration projects (preferably windows 10) • Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents • Work within the contractual guidelines and … techniques • Microsoft Active Directory 2003-2016 server • Microsoft Group Policy Objects (GPOs) • Understand cloud technologies • Understand network topology • Must have packaged applications for Windows7 and Windows 10 OS platforms. • Must have experience of complex application packaging. (E.g. Autodesk, MS Office, etc.) • Software deployment more »
seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds … staff purchase hardware and software Flexible to travel and should have Driving License Assesses functional needs determine specifications for purchases; Orders computer supplies Windows7 & Windows 10 Operating systems, MAC background, Printers troubleshooting knowledge & O365/Adobe/Skype/MS Teams troubleshooting Experience more »
seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds … staff purchase hardware and software Flexible to travel and should have Driving License Assesses functional needs determine specifications for purchases; Orders computer supplies Windows7 & Windows 10 Operating systems, MAC background, Printers troubleshooting knowledge & O365/Adobe/Skype/MS Teams troubleshooting Experience more »
Desk environment and team, supporting users either remotely or onsite and managing tickets through an Incident Management tool Excellent all-round knowledge of Windows Desktop Operating Systems, with recent support experience in Windows7 and 10 Excellent support experience with mobile devices e.g. tablets … smartphones running iOS and Android OS Working knowledge of current and legacy hardware platforms Strong background in supporting latest Microsoft Office suite on Windows and Mac platforms with recent support. Good Knowledge of TCP/IP and Network configuration at a Desktop OS level Enterprise level support of … service environment working to defined scope and with strict SLAs Exposure to Infrastructure technologies – Server, Networks etc Working knowledge of Mac OSx, Latest Windows OS (preferably A+, MCP or MCSE qualified) and related Office applications. Basic knowledge of LAN/WAN, TCP/IP Protocol, Citrix, routers and more »
/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Network patching and trouble shooting Essential Skills and Qualifications: • Knowledge of MicrosoftWindows 10 Operating Systems – Deployment, configuration, and support • Knowledge of Microsoft Office 2010 onwards • Working knowledge of Active Directory – Users and Computers • Have an … to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • MicrosoftWindows7/10 training and certification If you have the skill required, please apply now more »
team or on own initiative Full UK driving licence Desirable Certifications/Qualifications ITIL certification Certification and/or excellent working knowledge of windows server 2003/2008/2012/2016 Certification and/or extensive working knowledge of windows7/ more »
Application Control – desirable Advanced Installer and InstallShield. Sometime MSI studio – desirable PowerShell scripting Skills ** - top skill needed. Group Policy – desirable Extensive experience with MicrosoftWindows7/8.1/10 and Server 2012/16/19 Installation and Administration more »
SC Tech Bar Engineer - Windows7-11, Dell 12 Month contract, MUST HOLD SC CLEARANCE On-site - Belfast location Inside IR35 £24.18 per hour We are working with an IT Consultancy who are need in of a Tech Bar Engineer to be based on-site at … at hand. And anything that needs further investigation can be escalated to the Service Desk if needed. You will be responsible for supporting Windows based devices running Windows7 and Windows 10, Windows 11 & Dell Skills Required: Fundamental IT Knowledge … in Windows7, Windows 10, Office 2016, Dell Dell & Windows troubleshooting experience ServiceNow or a similar ticketing system. If you feel this is a good match for you then please click through to apply Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio more »
London, England, United Kingdom Hybrid / WFH Options
BBC
/2024 THE ROLE Salary Package Band: C Salary: £39,688 - £46,303 Contract type: FTC/attachment (12 months) 24/7 Shifts Location: London Closing Date: 4th of June 2024 Our comprehensive benefits package includes: • An employer pension contribution of up to 10% • 26 days’ annual … commencing the 17th of June)*this is subject to change Main Responsibilities The prime responsibility of the role is to provide 24/7 IT Support as a member of the Engineering Operations CAS Team within W1 and across other London offices. The department actively helps BBC programme … you will have: • Strong experience of working with Microsoft Active Directory and SCCM administration in an operational business environment. • Strong experience of supporting MicrosoftWindows Workstation Windows7 and 10 in an operational business environment. • Strong experience of troubleshooting software and hardware issues on more »
the following: Previous experience or knowledge of Group Policy and Active Directory. Troubleshooting Office 365. Networking knowledge - Firewall's, Switches, Routers. Exposure to Windows7/10 and Windows Server 2012/2016 You will be a driven and ambitious individual looking to grow more »
Provide second line operational support across a variety of platforms. • Initial investigation and reporting of network failures. Essential Skills and Qualifications: • Knowledge of MicrosoftWindows 10 Operating Systems – Deployment, configuration, and support • Knowledge of Microsoft Office 2010 onwards • Working knowledge of Active Directory – Users and Computers • Have an … to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • MicrosoftWindows7/10 training and certification more »
the following: Previous experience or knowledge of Group Policy and Active Directory. Troubleshooting Office 365. Networking knowledge - Firewall's, Switches, Routers. Exposure to Windows7/10 and Windows Server 2012/2016 You will be a driven and ambitious individual looking to grow more »
projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites MicrosoftWindows7 and 10 Operating Systems Deployment, configuration and support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills … of a team or independently Driving licence essential to provide support across the large site and surrounding satellite sites Desirable skills/qualifications: MicrosoftWindows7/10 training and certification Active Directory management Understanding of SCCM Understanding of Mobile Iron or similar mobile device management more »
call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows7, Windows Vista, Windows XP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows … Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. more »
Manchester Area, United Kingdom Hybrid / WFH Options
ETAS
in the following skillsets, considered an advantage: C++, including COM. C#, including WPF. Visual Studio (e.g. Versions 6, 2005, 2008, 2010 & 2015). Windows Development (e.g. Windows7 Embedded, Windows 10, Windows Server 2012 R2, 2014, 2016). XML (including more »
triaged to the appropriate third level support/development groupITIL service management experience and ITIL certification to a minimum of foundation levelExperience with Windows7, Windows 10, SCCM, Office 2013/2016, Active Directory, Group Policy, Antivirus, Desktop and Laptop HardwareUnderstanding of the Software more »
seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds … upgrades on systems ensure longevity; Works with procurement staff purchase hardware and software. Assesses functional needs determine specifications for purchases; Orders computer supplies. Windows7 & Windows 10 Operating systems, MAC background, Printers troubleshooting knowledge & O365/Adobe/Skype/MS Teams troubleshooting At more »
Greater Manchester, England, United Kingdom Hybrid / WFH Options
ETAS
queries against the SQL Databases. Create/update validation test documentation. Participate in QA and Production release reviews. Qualifications Essential Working Knowledge of Windows XP, Windows7 32/64bit, Windows 10 32/64bit. Working Knowledge of VMWARE and Virtual Box … applications tools (Used to create new test environment platforms). Understanding of Windows background services. Basic knowledge and understanding of Windows networking (TCP/IP and DHCP). Knowledge and understanding of vehicle diagnostics (at least one automotive diagnostic protocol such as KWP2000, ISO14230, ISO15765, J1939 more »
short term. Excellent troubleshooting and triage skills. Technical Experience Must have: Hands-on experience with Virtualization technologies including the setup and maintenance of Windows VMs (VMWare, Hyper-V) Cloud technologies and concepts (1. RDS 2. Azure 3. Citrix) Expert, hands-on networking experience in configuring and maintaining routers … firewalls, and switches Desktop and application support (Windows7/10, Microsoft Office and bespoke application troubleshooting) Administration and setup of Windows Server 2012/2016/2019/2022 Wifi Solutions Exchange and 365 tenant administration Desirable: Hands on experience of storage technologies more »
Provide second line operational support across a variety of platforms. • Initial investigation and reporting of network failures. Essential Skills and Qualifications: • Knowledge of MicrosoftWindows 10 Operating Systems – Deployment, configuration, and support • Knowledge of Microsoft Office 2010 onwards • Working knowledge of Active Directory – Users and Computers • Have an … to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • MicrosoftWindows7/10 training and certification If you have the skills required please apply now more »
Stafford, England, United Kingdom Hybrid / WFH Options
Stone Group Ltd, A Converge Company
The suitable candidate will have GCSEs or equivalent in Maths, previous experience providing technical support to users of computer equipment, excellent knowledge of MicrosoftWindows7 & 10 desktop operating systems, basic knowledge of Microsoft Server operating systems, excellent knowledge of Microsoft Office 2013 onwards. It is … to be MCSE qualified have recognised industry related qualifications in diverse areas and be degree educated a well as a good knowledge of MicrosoftWindows Server 2012/2016/2019 Full industry specific training will be provided to the successful candidate. Job details: This is a full more »