Customer Experience Specialist (Middle Shift)
London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Smartcat Platform Inc
Should strive for the resolution of issues within 2 business days across all customers Your responsibilities will be: Resolve customer requests in modern ticketing systems such as Zendesk and YouTrack Engage with customers via tickets during respective shifts Effectively take part in the rotational on-call roster to help our enterprise customers with critical issues during off-business hours. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: